Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 15,152 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 15,152 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the service I got right down to delivery. I was away there day of arrival but with there system used I could divert delivery to a neighbour. Thank you”

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Posted 9 years ago

“Reasonable price, delivered promptly”

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Posted 9 years ago

“Very fast delivery, but why oh why was the box so massive for the small flouresent tubes , it was huge , and I mean huge ?”

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Posted 9 years ago

“Overall the service has been excellent with delivery as promised. Although a slight niggle is a lead not working properly. Perhaps equipment should be tested before dispatch?”

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Posted 9 years ago

“prompt service god prices ! Would use again.”

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Posted 9 years ago

“Good but would be better if they delivered to the isle of wight”

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Posted 9 years ago

“All aspects from the product to the service was good. Thanks”

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Posted 9 years ago

“Received wrong item at first, but replaced quickly the next day, so pleased with end result.”

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Posted 9 years ago

“good repossessed & fast supply”

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Posted 9 years ago

“Security light arrived as stated. The delivery box was damaged. The light seemed undamaged and has been installed and appears to be woking OK. I have not checked the flash card on my computer to date - I will let it accumulate some videos.”

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Posted 9 years ago

“I thought the basic service was good and customer service when contacted by phone were helpful, but I felt the website was rather difficult to use, the use of automatically generated passwords confusing (the first password went into my spam folder without me realising) and the lack of PayPal as a way of paying unhelpful. But it is basically a good way to buy hard to find electrical items.”

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Posted 9 years ago

“Service was fine as regards ordering and delivery, but it would have helped me greatly to have been able to see more than just a front view of the shaver light on your website - a side view and dimensions relating to it.”

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Posted 9 years ago

“Very good service. I was able to purchase what I needed at a reasonable price. Excellent delivery service. Thanks.”

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Posted 9 years ago

“On the day following the placement of my order, I had a very courteous telephone call to advise me that there had been a run on the plinth heater that I had ordered, & It was out of stock. I was advised that the new stock would arrive 4 working days later on the following Wednesday, if that was okay with me. I said yes. As promised, a delivery was arranged for asap after Wednesday & indeed it arrived today on the day after, on Thursday a.m, c/o Edwardes own delivery van. No problem. These things happen, and credit to Edwardes for their excellent customer relations service.”

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Posted 9 years ago

“Ordered 3 smoke alarms, arrived promptly and at the time stated. Haven't fitted them yet so unable to comment further.”

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Posted 9 years ago

“Delivery was within a few days and the heater fully working.”

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Posted 9 years ago

“Was an issue with my original delivery but this was swiftly corrected by Edwardes and I received the correct goods the next day.”

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Posted 9 years ago

“Prompt delivery, exactly what was ordered”

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Posted 9 years ago

“Ordered online, item arrived in the post next day. Very impressed!”

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Posted 9 years ago

“Packing”

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Posted 9 years ago

Edwardes Bros is rated 4.9 based on 15,152 reviews