Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,872 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient service after re-ordering an "in-stock" item to replace undelivered out of stock item. You need to be more clear if item not in stock”

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Posted 8 years ago

“Ordering was simple and swift. Delivery over the Christmas/New year period was problematical - there needs to be a statement (if there was one - I didn't see it) to explain that the offices were closed completely over this period and only opened on the 3rd January. When I rang the order department the very polite gentleman explained everything and then told me the order would arrive on the 4th Jan. Received an email to confirm this.”

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Posted 8 years ago

“All good”

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Posted 8 years ago

“I thought the postage charge was high for the items I ordered (5 fuses). I would have preferred a slower and cheaper option. As usual DPD were great, a really good service, but I'd rather have had 2nd class Royal Mail as the items were not urgent.”

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Posted 8 years ago

“Service was fine as regards ordering and delivery, but it would have helped me greatly to have been able to see more than just a front view of the shaver light on your website - a side view and dimensions relating to it.”

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Posted 8 years ago

“Very good service. I was able to purchase what I needed at a reasonable price. Excellent delivery service. Thanks.”

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Posted 8 years ago

“Very prompt delivery and in good order thanks!”

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Posted 8 years ago

“Efficient fast service”

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Posted 8 years ago

“I would recommend Edwardes to others. Their prices and speed of delivery are very good. Just check the confirmation for accuracy as I had a mistake on my order, then the replacement had next doors address on it. I also did not get the extra discount on the replacement. The price I paid was still good.”

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Posted 8 years ago

“Very satisfied from start to finish and I would recommend you”

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Posted 8 years ago

“On this occasion the whole transaction was faultless. price competitive, transaction and delivery perfect”

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Posted 8 years ago

“On the day following the placement of my order, I had a very courteous telephone call to advise me that there had been a run on the plinth heater that I had ordered, & It was out of stock. I was advised that the new stock would arrive 4 working days later on the following Wednesday, if that was okay with me. I said yes. As promised, a delivery was arranged for asap after Wednesday & indeed it arrived today on the day after, on Thursday a.m, c/o Edwardes own delivery van. No problem. These things happen, and credit to Edwardes for their excellent customer relations service.”

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Posted 8 years ago

“Very quick service and a great price on th eitems I wanted. Only one suggestion - once you have added something to the basket on the website it is not easy to navigate back to the previous search results to order another item. Would be better if you could either select multiple items in one go, or have an easy way back to the previous page.”

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Posted 8 years ago

“One of the items I bought was a 3m length of trunking. This item was poorly packaged and shipped in nothing more than a plastic bag. One end was badly scuffed so i had to cut 12 inches off - luckily i only needed 2.5m the were also a couple of dents which i will have to put up with. I also had to clean off black marks and light scuffs along the length of the conduit. Overall when it arrived t looked like it had been kicking around a warehouse for a few years. Other than that all items were correct and present an the delivery service was on time.”

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Posted 8 years ago

“Prompt delivery. No problems.”

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Posted 8 years ago

“Quick & easy to order - didn't need to sign up for an account! Goods arrived on the day stated within the hour they allowed Thank you”

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Posted 9 years ago

“Great service, quick delivery and item just what I needed. Marked down 1 star as I thought the postage was a little expensive. Courier was quick and efficient but a cheaper & slower option would have sufficed.”

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Posted 9 years ago

“Website good, enabling me to find the product I was looking for and simply place the order. Goods as detailed with super quick delivery. Most people would award 5 stars, but I always like to keep one back for people who are truly exceptional, rather than just very good.”

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Posted 9 years ago

“Very happy goods arrived in good time would use again”

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Posted 9 years ago

“....yes would recommend buying from this supplier.”

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Posted 9 years ago

Edwardes Bros is rated 4.9 based on 14,872 reviews