Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 15,019 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 15,019 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“order process on line went without any difficulty. A pity that we have to wait 2 weeks as not all items are imediately available.price was competitive as Edwardes does not charge for delivery”

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Posted 9 years ago

“Good items, price and delivery. Postage seemed a tad high but the bulbs were stoutly packed”

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Posted 9 years ago

“Good fast service”

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Posted 9 years ago

“Easy on-line ordering and delivered on time. Only minor gripe is the cut off time for next day delivery could be later than 2pm.”

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Posted 9 years ago

“The order came through very quickly and worked as stated.”

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Posted 9 years ago

“As ever, delivery is an issue - I do appreciate that you do not charge us (for a substantial order) for living 20 miles from the Oil Capital of Europe. I don't mind that it takes a couple of days to arrive as I can plan for that - so many suppliers just add *** because we have an AB postcode. If you did the same you would receive no more orders from me! as it stands I can foresee various orders to yourselves over the next few years as we develop our property. Best regards ***”

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Posted 9 years ago

“Good service but courier let you down tried to deliver to wrong address so it arrived a day late”

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Posted 9 years ago

“Great product at even better price, super fast service”

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Posted 9 years ago

“Products and Edwards staff excellent delivery company spoiled the overall experience”

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Posted 9 years ago

“Item arrived as described, I collected from a local shop as this was more convenient, no problems at all”

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Posted 9 years ago

“The ordering process, customer services and the product were worth 5 stars, unfortunately they were let down by their choice of courier, who left it over a wall at the wrong address, and it was only by luck that we recognized where the photo of the delivery was taken.”

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Posted 9 years ago

“Excellent service and delivery”

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Posted 9 years ago

“Being kept up to date is fine, but 6 emails from you between placing the order and receiving delivery seems a little OTT.”

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Posted 9 years ago

“Quick delivery, prices good but not the best.”

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Posted 9 years ago

“Great service, quick delivery and item just what I needed. Marked down 1 star as I thought the postage was a little expensive. Courier was quick and efficient but a cheaper & slower option would have sufficed.”

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Posted 9 years ago

“Everything as Edwards said.”

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Posted 9 years ago

“Courier arrived 8.30am and thougtehfully did not wake us but lft parcel on doorstep appreciated as we are both over 90 Goods fine”

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Posted 9 years ago

“Not installed the goods yet, but delivery was quick and efficient and price competitive”

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Posted 9 years ago

“make the website clearer on additional items required for the item ordered.”

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Posted 9 years ago

“Overall a very satisfactory shopping experience. I was kept updated throughout the process. The only criticism is with the delivery firm who ignored my request twice to change the delivery address and then just left it with a neighbour & e mailed me to this effect but from the information they provided it was not possible to determine the name or address of the neighbour. As a result of this I have only awarded 4 stars, otherwise it would have been 5.”

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Posted 9 years ago

Edwardes Bros is rated 4.9 based on 15,019 reviews