Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,872 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and service from the team at Edwards, called them up to confirm the bulbs were the correct ones and placed the order online, the price was the cheapest i found online, had the bulbs the next day”

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Posted 8 years ago

“Exerlent service,Wrong item was delivered by mistake,but was rectified and right items were delivered next day.Very pleased with the service. Would recommend to others.”

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Posted 8 years ago

“Fast Reliable Service”

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Posted 8 years ago

“Received wrong item at first, but replaced quickly the next day, so pleased with end result.”

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Posted 8 years ago

“good repossessed & fast supply”

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Posted 8 years ago

“Original Order, lost, stolen or mis-placed and I had to contact Sales via e-mail to ask where my Order was or when I was likely to receive it. Your Sales Representative, ***, replied promptly and took ownership of my query and arranged for a replacement Order to be sent out by Recorded Delivery, doing exactly what he said he was going to do. My Order arrived as specified in good condition. I cannot thank *** enough for getting this matter sorted out for me and his prompt replies to my e-mails, he actually restored my faith in Edwardes Bros. If Edwardes Bros. have a Staff Recognition Scheme for Customer Support, I would sincerely recommend that *** would be entitled to some recognition for his handling of this matter. Thank you.”

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Posted 8 years ago

“I find your website search engine is not good. I always have difficulties finding the product I need.”

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Posted 8 years ago

“This was the first time I used Edwardes. The ordering process was clear and the items arrived on time, good service. I will use you again.”

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Posted 8 years ago

“Quick & efficient”

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Posted 8 years ago

“Was delivered on time. Thanks for good service. The only improvement could be making the cut off for next day's delivery 5.00pm not 2.00pm.”

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Posted 8 years ago

“Great product. Good service. Great communication.”

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Posted 8 years ago

“After sales service is very good if fact, excellent. However, I would rather have my order undamaged in the first place!”

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Posted 8 years ago

“Security system ordered from Edwardes Bros online. It was delivered next day and was expertly packaged. Unfortunately wrong item had been sent. Rang up and it was sorted out immediately, including collection of first package. Top customer service from Tony. Thanks. Would have awarded 5 stars if not for the "hiccup".”

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Posted 8 years ago

“Good prompt service”

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Posted 8 years ago

“Order processed very efficiently and product exactly as required. Delivery prompt and efficient, but packaging distorted and although contents were undamaged, inadequate protection was afforded.”

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Posted 8 years ago

“Easy ordering, prompt delivery, order as described = Happy Customer & will use again. Thank you”

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Posted 8 years ago

“Swift service, Good price.”

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Posted 8 years ago

“Security light arrived as stated. The delivery box was damaged. The light seemed undamaged and has been installed and appears to be woking OK. I have not checked the flash card on my computer to date - I will let it accumulate some videos.”

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Posted 8 years ago

“First use - good service”

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Posted 8 years ago

“Good sevice”

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Posted 8 years ago

Edwardes Bros is rated 4.9 based on 14,872 reviews