Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,872 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is a little difficult to negotiate but service otherwise was good.”

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Posted 9 years ago

“Excellent information on the tracking of order and more importantly the delivery with an hour estimate !”

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Posted 9 years ago

“Overall a very satisfactory shopping experience. I was kept updated throughout the process. The only criticism is with the delivery firm who ignored my request twice to change the delivery address and then just left it with a neighbour & e mailed me to this effect but from the information they provided it was not possible to determine the name or address of the neighbour. As a result of this I have only awarded 4 stars, otherwise it would have been 5.”

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Posted 9 years ago

“Better photograph or description of component as it came without leads which meant we could not use it without buying extra equipment”

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Posted 9 years ago

“Super ordering, price and delivery. Unfortunately one bulb is broken and I've emailed twice to ask what to do next, but not heard anything. Fingers crossed I hear soon as would love to rate as 5 stars!”

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Posted 9 years ago

“Very good service with time of delivery of item from day of order to delivery only a few days..Time of delivery was received by e-mail which I found very useful.”

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Posted 9 years ago

“Easy to order and supply was faultless. So have returned for more goods for other jobs,”

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Posted 9 years ago

“very good”

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Posted 9 years ago

“price, delivery etc as stated on website”

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Posted 9 years ago

“Dissapointed by;- Important dimensions for us of Norslo PC52 connector block given as 16 x 18 x 20 mm long were 16 x 20 x 18 long and are very fiddley for assembly ~ALSO enquiry for cylindrical alternatve porcelain / ceramic told not available we have seen sample in past of 5 amp 3 way 16 dia x 23 mm long which was ideal for easy assembly in tube”

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Posted 9 years ago

“Was finding it difficult to find a particular bulb but Edwardes had it in stock which solved my problem. Delivery was quick. I felt the price for delivery was a bit steep just for one bulb and suggest Edwardes consider using different delivery options for small items.”

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Posted 9 years ago

“Delivered on day expected, well packed. Not yet installed so can't comment on performance.”

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Posted 9 years ago

“When we have ordered from you, delivery is usually spot on with the email and text in the morning and delivery is always made within the hour you state. This is excellent. Our first order from you last year had some items missing and we were not very pleased, however since then we have had no problems. Fingers crossed we don't have any!”

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Posted 9 years ago

“very pleased with service , would certainly recommend you to others”

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Posted 9 years ago

“The ordering process, customer services and the product were worth 5 stars, unfortunately they were let down by their choice of courier, who left it over a wall at the wrong address, and it was only by luck that we recognized where the photo of the delivery was taken.”

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Posted 9 years ago

“Would recommend you to others.”

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Posted 9 years ago

“Whole process was really smooth. Delivery was fast.”

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Posted 9 years ago

“Good selection of products, quick an easy ordering and speedy delivery. I've used them before and will use them again”

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Posted 9 years ago

“Service was great, but there should be an overseas option for delivery. I got the product sent to my sister in Norwich and she has forward it to me in New Zealand. Cheers ***”

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Posted 9 years ago

“Very happy with the overall experience of buying from you I found you far more knowledgeable than your competitors and you were a plasure to deal with.”

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Posted 9 years ago

Edwardes Bros is rated 4.9 based on 14,872 reviews