Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,872 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A few points: 1. Stock - Good, but I could not find everything I needed/expected to find. Apparently the company only supplies Cable in 100m drums. It would be good to offer 50m as well. In general, the offer could be diversified. 2. Prices. Some items have very competitive prices, but not all. On some products, surprisengly, I found much better prices at ***. 3. Delivery - The company's strongest point. Free over £35. Fast and in one hour slot. Excellent! 4. Communication: very good. 5. Website and check out procedure: Simple and efficient. Conclusion: 4 stars, not five, for points 1 and 2. Thank you.”

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Posted 9 years ago

“Easy website to follow, fast efficient delivery. Good price . Would definitely use again”

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Posted 9 years ago

“this was the first time using E B Edwards goods came next day no problems will use again”

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Posted 9 years ago

“Courier arrived 8.30am and thougtehfully did not wake us but lft parcel on doorstep appreciated as we are both over 90 Goods fine”

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Posted 9 years ago

“Good quick service, products seem good. Difficult to tell with light bulbs, you have to wait and see!!”

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Posted 9 years ago

“Delivery arrangements were excellent. I think the website could do with a fresh look.I don't think the faux manuscript works. Clean, crisp, efficient should be the desired look .”

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Posted 9 years ago

“I received a 1mtr width roll in place of the 2mtr advertised. I have to say though I was very impressed at the speed this was rectified. Everyone makes mistakes from time to time, how you deal with rectifying them is in my experience the way to retain customers, and I cannot fault the service I had.”

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Posted 9 years ago

“Products and Edwards staff excellent delivery company spoiled the overall experience”

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Posted 9 years ago

“like last year the bulbs ordered arrived the next day with no problem, thanks”

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Posted 9 years ago

“order process on line went without any difficulty. A pity that we have to wait 2 weeks as not all items are imediately available.price was competitive as Edwardes does not charge for delivery”

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Posted 9 years ago

“All good but for small items Royal mail would be better so I would not need to be home to receive item and could pick up from local post office.”

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Posted 9 years ago

“Good items, price and delivery. Postage seemed a tad high but the bulbs were stoutly packed”

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Posted 9 years ago

“I found a part on Edwardes that I could not find elsewhere. Thereafter service was impeccable.”

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Posted 9 years ago

“Price and product are both good. Site order process even address entry is difficult. Delivery instructions were given and were ignored. The driver putting the item where he decided rather than where I had given clear instructions to leave.”

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Posted 9 years ago

“Great service but carriage a bit pricey”

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Posted 9 years ago

“Found navigation around site more difficult than others I have used but this may be just me as I detest computers with a passion. Very impressed with prices and particularly impressed with the delivery tracking service, you told me my delivery would be delayed, in the event delivery was within the originally designated times, not that it would have mattered, but being able to check exactly where driver is and receive continually updated delery times I thought was excellent.”

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Posted 9 years ago

“Item arrived as described, I collected from a local shop as this was more convenient, no problems at all”

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Posted 9 years ago

“Not installed the goods yet, but delivery was quick and efficient and price competitive”

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Posted 9 years ago

“make the website clearer on additional items required for the item ordered.”

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Posted 9 years ago

“none”

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Posted 9 years ago

Edwardes Bros is rated 4.9 based on 14,872 reviews