Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,872 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 items. Received one but no notification of the other item to follow. Just received a mail several days later informing of delivery. Otherwise very good.”

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Posted 9 years ago

“Reasonable price and quick delivery.”

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Posted 9 years ago

“Easy to deal with and. Mr ***was helpful and knowledgeable about my enquiry. I placed small order on line at the online price. Your company may be able to assist with larger orders as we spend large values ongoing with National Electrical Wholesalers. Please ask your business development manager to call for an introduction of what we supply.. ***”

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Posted 9 years ago

“Rubbish delivery service! Not your part but you should change partner.”

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Posted 9 years ago

“Easy on-line ordering and delivered on time. Only minor gripe is the cut off time for next day delivery could be later than 2pm.”

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Posted 9 years ago

“Excellent service and delivery”

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Posted 9 years ago

“Unfortunately a large part of my order was not delivered but this was sorted out over the phone and the balance promptly shipped”

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Posted 9 years ago

“Good, safe and fast delivery.”

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Posted 9 years ago

“I would have awarded 5 stars but there was a problem with the delivery. The delivery address on Edwardes order confirmation was correct, i.e. ***. On the morning of the delivery I received an email message from the courier, Interparcel Express (IE) saying that the delivery, by ***, would be between 9.00 and 10.00am that morning. I waited in and looked out for the driver but nothing arrived between the scheduled time. Later that morning, I went onto the 'tracker' of the IE website to discover the claim that the parcel had been delivered at 9.15am and signed for. The IE website is very frustrating in that it gives no contact telephone number, or rather, none that I was able to find, and relies purely on a series of drop down options to report a problem, make a request, or general inquiry. This I did by sending an email request for advice. Also, I cannot now recall how I managed to find a telephone number but did so for the local IE Blakedown depot in Milton Keynes from which the parcel had been dispatched dispatched. The person I spoke to was helpful and, I suspect, able to speak to the delivery driver himself who confirmed that he had left it in the meter store outside. Whilst still on the phone, I went outside and investigated to check but it wasn't there. I was asked to try No. *** and there it was. The address on the parcel's delivery label was for No. ***, so between Edwardes and IE someone had changed it from No. ***. Another intriguing aspect is that I don't know who signed for it as the house in question has been sold recently and is currently unoccupied.”

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Posted 9 years ago

“ordering, delivery and pick up was easy and great. However item has to go back as a small piece broken off. I have been in touch with customer service--awaiting reply.”

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Posted 9 years ago

“Delivered product on time eve when I changed the delivery date. It was all done easily online and I was kept updated by them.”

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Posted 9 years ago

“chosen supplier as selling the right goods at a keen price”

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Posted 9 years ago

“The order came through very quickly and worked as stated.”

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Posted 9 years ago

“Good service arrived in 3 days”

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Posted 9 years ago

“Yes I would recommend using this company Very quick on delivery of goods”

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Posted 9 years ago

“Being kept up to date is fine, but 6 emails from you between placing the order and receiving delivery seems a little OTT.”

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Posted 9 years ago

“Price and customer service was great. Unfortunately the wrong item was initially sent, however a replacement was delivered the next day.”

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Posted 9 years ago

“tried several time to click to collect as i live very close to the store. finally had to order with delivery can some one sought the collection option thanks ***”

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Posted 9 years ago

“good selection on website and speedy delivery”

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Posted 9 years ago

“Service was efficient and delivery prompt. Will definitely recommend.”

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Posted 9 years ago

Edwardes Bros is rated 4.9 based on 14,872 reviews