Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 15,330 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 15,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, polite and professional. I only offer 4 stars as I followed advice on securing an item by ordering online. This meant having to pay a delivery fee even though I was going to collect over the counter. Not a big deal but would be great if there was an option to secure an item for a period of time at no additional cost.”

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Posted 8 years ago

“Good, quicke drlivery, Thanks”

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Posted 8 years ago

“Parcel came the next day with my two fans in,fans were easy to put together.Got free P&P,good service.”

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Posted 8 years ago

“This is the first time I've used Edwardes. Very pleased with the response and speed of delivery from placing of order to receipt of item order. Will certainly consider using Edwardes again should the need arise.”

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Posted 8 years ago

“Website not that intuitive however good range of products and delivery quick, will use again.”

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Posted 8 years ago

“Yes”

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Posted 8 years ago

“The product and speed was good, the packaging was not. The box item was placed in another box without any buffer filling to prevent damage. The items box was damaged.”

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Posted 8 years ago

“Very fast service but drivers knock could have been a bit louder as I almost missed him.”

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Posted 8 years ago

“Great product at the best price I could find, my only complaint is with DPD who said they had tried to deliver when they hadn't and then the next day they left parcel without ringing the doorbell.....Maybe they need doorbell training”

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Posted 8 years ago

“I did have a query before placing the order which I raised via the contact us email link but never received a reply. Ordering was straight forward and goods arrived as expected. Would definitely use again.”

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Posted 8 years ago

“It would have been good to know that one of the items wasn’t in stock when I ordered online.”

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Posted 8 years ago

“Excellent service. Was kept informed by email on delivery”

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Posted 8 years ago

“Fast efficient service, at great prices.”

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Posted 8 years ago

“Items arrived promptly. Snag with courier who did not bother to check if neighbours would take parcel in. Box of two tubes I would think does not n eed special treatment. Not the fault of the vendor. Tubes not tested yet but should be fine.”

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Posted 8 years ago

“Very prompt and efficient online service, and helpful telephone support. Counter service slow by contrast.”

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Posted 8 years ago

“Very happy with the products and the order was with me very quick with good communications from DPD courier service.”

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Posted 8 years ago

“Perfect for hanging the strip lights I have in my garage, happy days.”

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Posted 8 years ago

“I found the delivery A1 the only drawback l could talk over the phone but could not place my order on the phone I had to get help to do it online”

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Posted 8 years ago

“Order and delivery very efficient indeed, the switching from looking at the item ordered and then going back to look for other components was irritating as we were looking only for the same type of component just different current. We are used to higher discount levels but still reasonable costs. Overall very pleased and would use again on other products. Would recommend to others.”

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Posted 8 years ago

“Package not packed well, box had heavy cable drum in that had crushed cable clip boxes, otherwise fine”

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Posted 8 years ago

Edwardes Bros is rated 4.9 based on 15,330 reviews