Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 15,013 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 15,013 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and efficient online service, and helpful telephone support. Counter service slow by contrast.”

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Posted 7 years ago

“Very happy with the products and the order was with me very quick with good communications from DPD courier service.”

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Posted 7 years ago

“Perfect for hanging the strip lights I have in my garage, happy days.”

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Posted 7 years ago

“I found the delivery A1 the only drawback l could talk over the phone but could not place my order on the phone I had to get help to do it online”

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Posted 7 years ago

“Order and delivery very efficient indeed, the switching from looking at the item ordered and then going back to look for other components was irritating as we were looking only for the same type of component just different current. We are used to higher discount levels but still reasonable costs. Overall very pleased and would use again on other products. Would recommend to others.”

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Posted 7 years ago

“Package not packed well, box had heavy cable drum in that had crushed cable clip boxes, otherwise fine”

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Posted 7 years ago

“Rapid service”

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Posted 7 years ago

“Order was complete and arrived on the day promised. I was told a text would be sent with a delivery slot but this didn't happen. Luckily I was in to receive it.”

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Posted 7 years ago

“Excellent order turn round and dispatch, spoiled by DPD's 24 hour service being delayed to 48 hours. Not Edwardes' fault but they need to know that the service they paid for was not delivered.”

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Posted 7 years ago

“1. Disappointed that ordered items not in stock, not available for 6-8 weeks. 2. Pleased that Informed of this promptly by telephone with explanation and offered alternative resolutions. Thanks, ***”

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Posted 7 years ago

“Competitive prices and great service. Very polite and helpful on the phone. Website could do with better filtering and sorting to help find products easier.”

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Posted 7 years ago

“Cannot fault Edwardes for their service. Easy to use website and prompt despatch with good updates provide. Unfortunately DPD have let you down as I still do not have my goods.”

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Posted 7 years ago

“Quick and efficient”

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Posted 7 years ago

“Arrived on time and was as described.”

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Posted 7 years ago

“Excellent service from Edwardes unfortunately let down by the delivery agent (DPD) ***”

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Posted 7 years ago

“3 metres of cable *** per metre, *** postage mmm”

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Posted 7 years ago

“No Problems with order or delivery. Good service standard”

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Posted 7 years ago

“Good service , reasonable prices , good customer service”

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Posted 7 years ago

“I put through my order on a Sunday, but didn't seem to be able to add an extra item to the order later that day? Otherwise the service was excellent and the tracking email sent by you was spot on. Many thanks”

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Posted 7 years ago

“Good products, good price, good delivery service. The ordering process was problematic though - and as a returning customer I eventually had to register a separate email address to get it to work.”

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Posted 7 years ago

Edwardes Bros is rated 4.9 based on 15,013 reviews