Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 15,180 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 15,180 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot fault Edwardes for their service. Easy to use website and prompt despatch with good updates provide. Unfortunately DPD have let you down as I still do not have my goods.”

Helpful Report

Posted 8 years ago

“Quick and efficient”

Helpful Report

Posted 8 years ago

“Arrived on time and was as described.”

Helpful Report

Posted 8 years ago

“Excellent service from Edwardes unfortunately let down by the delivery agent (DPD) ***”

Helpful Report

Posted 8 years ago

“3 metres of cable *** per metre, *** postage mmm”

Helpful Report

Posted 8 years ago

“No Problems with order or delivery. Good service standard”

Helpful Report

Posted 8 years ago

“Good service , reasonable prices , good customer service”

Helpful Report

Posted 8 years ago

“I put through my order on a Sunday, but didn't seem to be able to add an extra item to the order later that day? Otherwise the service was excellent and the tracking email sent by you was spot on. Many thanks”

Helpful Report

Posted 8 years ago

“Good products, good price, good delivery service. The ordering process was problematic though - and as a returning customer I eventually had to register a separate email address to get it to work.”

Helpful Report

Posted 8 years ago

“Very prompt Thankyou”

Helpful Report

Posted 8 years ago

“Satisfactory normal service - I reserve 5* for exceptional service”

Helpful Report

Posted 8 years ago

“Easy to order, competitive pricing. Delivery was a bit off; a one hour slot given but is was actually delivered the next day. I suspect that was due to snow causing travel disruption, so I am not complaining.”

Helpful Report

Posted 8 years ago

“Good”

Helpful Report

Posted 8 years ago

“Very helpful, good value and the parcel arrived promptly.”

Helpful Report

Posted 8 years ago

“Was very please with the swift and effective handling of my product. The company was really good at keeping me up to date and informed. I would recommend and purchase again off them.”

Helpful Report

Posted 8 years ago

“good service”

Helpful Report

Posted 8 years ago

“Product pricing and speed of delivery is very good. Packaging is not adequate to protect goods in transit. Recently purchased 4 off Guardcams that came in a single ply cardboard box much bigger than the 4 items with no bubble wrap or cushioning to stop them floating around in the empty space. I would suggest that with such expensive items a better method of preventing them getting damaged would be preferred. Regards”

Helpful Report

Posted 8 years ago

“Edwardes is a good company, but when purchasing online one really needs to know exactly what you want from a technical perspective.”

Helpful Report

Posted 8 years ago

“Print button needed for the invoices.”

Helpful Report

Posted 8 years ago

“Quick to order quick to deliver order as requested Fine with pick up at local shop”

Helpful Report

Posted 8 years ago

Edwardes Bros is rated 4.9 based on 15,180 reviews