Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,872 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price and availability were key factors in buying from you as apposed to from other suppliers. The ordering went well and it was on its way quickly. I even managed to divert the courier to deliver to an alternate address whilst it was in transit so all very happy with that. Only near problem was that the cardboard box used, was bursting open at point the of delivery and so I would suggest that ensuring that packaging is up to the transit would be something to look at.”

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Posted 7 years ago

“Fast service and delivery installed the equipment today and found one of the power supplies in the three ezitag access control kits was faulty, luckily I had a spare psu in stock.”

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Posted 7 years ago

“Very happy with the products and the order was with me very quick with good communications from DPD courier service.”

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Posted 7 years ago

“Website not that intuitive however good range of products and delivery quick, will use again.”

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Posted 7 years ago

“Comms good and reliable . Very satisfied with your service.”

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Posted 7 years ago

“Great service no problem with product not fitted yet”

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Posted 7 years ago

“V good service”

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Posted 7 years ago

“Package not packed well, box had heavy cable drum in that had crushed cable clip boxes, otherwise fine”

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Posted 7 years ago

“Sadly, once the prefer had been placed, I was advised that there was in fact no stock. However this was done quite teously, giving me the opportunity to look elsewhere for my urgently required item. The refund was handled quickly and without any fuss. Thank you.”

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Posted 7 years ago

“Easy to order, competitive pricing. Delivery was a bit off; a one hour slot given but is was actually delivered the next day. I suspect that was due to snow causing travel disruption, so I am not complaining.”

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Posted 7 years ago

“It is too soon to request a review as I have not yet received my order!”

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Posted 8 years ago

“Ordered 3 smoke alarms, arrived promptly and at the time stated. Haven't fitted them yet so unable to comment further.”

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Posted 8 years ago

“All very positive but the contact to tell me the hour of delivery didn't come until mid morning Hence negating the notion of an hour's delivery window”

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Posted 8 years ago

“very good service from the ordering to delivery”

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Posted 8 years ago

“Everything was fine except that one of each of the multi packs of bulbs was broken. Price, delivery and process was good. I just need 2 bulbs to replace the broken ones or some money back”

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Posted 8 years ago

“Delivery was within a few days and the heater fully working.”

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Posted 8 years ago

“Easily ordered. Delivery could be tracked and delivery time altered on line.”

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Posted 8 years ago

“good price including delivery and delivered on time”

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Posted 8 years ago

“yes good quick dispatch and delivery of item can't fault them”

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Posted 8 years ago

“Good products and service although hefty delivery charges.”

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Posted 8 years ago

Edwardes Bros is rated 4.9 based on 14,872 reviews