Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 15,013 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 15,013 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt Thankyou”

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Posted 7 years ago

“Satisfactory normal service - I reserve 5* for exceptional service”

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Posted 7 years ago

“Easy to order, competitive pricing. Delivery was a bit off; a one hour slot given but is was actually delivered the next day. I suspect that was due to snow causing travel disruption, so I am not complaining.”

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Posted 7 years ago

“Good”

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Posted 7 years ago

“Very helpful, good value and the parcel arrived promptly.”

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Posted 7 years ago

“Was very please with the swift and effective handling of my product. The company was really good at keeping me up to date and informed. I would recommend and purchase again off them.”

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Posted 7 years ago

“good service”

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Posted 7 years ago

“Product pricing and speed of delivery is very good. Packaging is not adequate to protect goods in transit. Recently purchased 4 off Guardcams that came in a single ply cardboard box much bigger than the 4 items with no bubble wrap or cushioning to stop them floating around in the empty space. I would suggest that with such expensive items a better method of preventing them getting damaged would be preferred. Regards”

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Posted 7 years ago

“Edwardes is a good company, but when purchasing online one really needs to know exactly what you want from a technical perspective.”

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Posted 7 years ago

“Print button needed for the invoices.”

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Posted 7 years ago

“Quick to order quick to deliver order as requested Fine with pick up at local shop”

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Posted 7 years ago

“V good service”

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Posted 7 years ago

“4 stars because I've only experienced ONE small internet transaction. Everything was simple and easy, and items were received the following day in good condition. Currently I would definitely recommend to others.”

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Posted 7 years ago

“The employee was most helpful and knowledgable”

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Posted 7 years ago

“Easily ordered. Delivery could be tracked and delivery time altered on line.”

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Posted 8 years ago

“Easy ordering, prompt delivery, order as described = Happy Customer & will use again. Thank you”

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Posted 8 years ago

“Very good service ordered on line and delivered next day Thank you”

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Posted 8 years ago

“Order process was simple online. However I wasn’t given an expected delivery date either during the process or after via the order confirmation - so instead I wrote to the contact email address to ask (no-one answered the phone number - it was Saturday lunch time so I assumed you may be closed). I had a reply to give me an indication but knowing the info At the point of purchase would have been a great help. This is the reason I’ve given a 4 star review. The item arrived as per the response to my email so this was very good.”

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Posted 8 years ago

“Service was painless, delivery was prompt, and the product was as decribed. However, outer packaging was very tatty and used lots of old plastic bags which didn't offer any additional padding or protection. Otherwise all ok.”

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Posted 8 years ago

“Good efficient service. Good communication.”

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Posted 8 years ago

Edwardes Bros is rated 4.9 based on 15,013 reviews