Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 15,181 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 15,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price and availability were key factors in buying from you as apposed to from other suppliers. The ordering went well and it was on its way quickly. I even managed to divert the courier to deliver to an alternate address whilst it was in transit so all very happy with that. Only near problem was that the cardboard box used, was bursting open at point the of delivery and so I would suggest that ensuring that packaging is up to the transit would be something to look at.”

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Posted 8 years ago

“delivery of items the web site allows for delivery comments these was not follow or read it seams resulting in failed delivery, but the customer service was excellant ,good communication once delivery failed to end , which for me pulled it back well done guys”

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Posted 8 years ago

“Good prices on some LED lght fittings I purchased . I had trouble registering a new online account . This was resolved by one of their helpful staff at their South London office .”

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Posted 8 years ago

“Cheapest prices I've found (could always be cheaper) super fast delivery I will be using Edwards bros again for sure.”

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Posted 8 years ago

“As previous review last week:- I found Edwardes fantastic on price for the specific items I wanted. Far cheaper than the competition for the same like for like product. Delivery second to none- low threshold for free delivery and had my products within 24 hours of order. Would have 5 stars but for two things:- 1) site kept crashing when I searched. Only way I could get different items onto my order was to leave the site, Google my product and go into the shopping result for Edwardes. I could then add this item, search in Edwardes, page crash, back to Google . Perhaps problem as on mobile device. 2) PayPal facility would be excellent. Love sites that ease your payment experience, hate having to fanny about searching for cards. However it means prices increase then don't bother doing it! Definitely recommend”

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Posted 8 years ago

“Great prompt service.”

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Posted 8 years ago

“I found Edwardes fantastic on price for the specific items I wanted. Far cheaper than the competition for the same like for like product. Delivery second to none- low threshold for free delivery and had my products within 24 hours of order. Would have 5 stars but for two things:- 1) site kept crashing when I searched. Only way I could get different items onto my order was to leave the site, Google my product and go into the shopping result for Edwardes. I could then add this item, search in Edwardes, page crash, back to Google . Perhaps problem as on mobile device. 2) PayPal facility would be excellent. Love sites that ease your payment experience, hate having to fanny about searching for cards. However it means prices increase then don't bother doing it! Definitely recommend”

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Posted 8 years ago

“None at present”

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Posted 8 years ago

“The shipment arrived in good time, but the way it was packed was appalling. Two boxes “rattling” around inside another box.”

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Posted 8 years ago

“I found registering somewhat difficult.”

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Posted 8 years ago

“Pleased with socket and well protected for transit. DPD were a day late, I almost had to cancel electrician but it arrived just in time.”

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Posted 8 years ago

“All arrived as ordered Ive started putting them up and they look clean, modern and bright (520 lm)”

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Posted 8 years ago

“Fast service and delivery installed the equipment today and found one of the power supplies in the three ezitag access control kits was faulty, luckily I had a spare psu in stock.”

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Posted 8 years ago

“The service provided was quick and excellent. The order was delayed for a few days due to supply chain problems , but I was kept up to date throughout.I will certainly use them again.”

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Posted 8 years ago

“*** prompt and quick service”

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Posted 8 years ago

“Good service- prompt delivery, but some online items turned out not to be in stock”

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Posted 8 years ago

“Many specials at very keen prices other stock prices low as well ,delivery good as well .All round a good electrical whole saler”

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Posted 8 years ago

“Good support and excellent delivery service.”

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Posted 8 years ago

“Everything arrived when it’s was supposed to and at a very fair price.”

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Posted 8 years ago

“Possibly bing able to place an order over the telephone.”

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Posted 8 years ago

Edwardes Bros is rated 4.9 based on 15,181 reviews