Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,872 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items arrived promptly. Snag with courier who did not bother to check if neighbours would take parcel in. Box of two tubes I would think does not n eed special treatment. Not the fault of the vendor. Tubes not tested yet but should be fine.”

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Posted 7 years ago

“very easy to order and a prompt delivery”

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Posted 7 years ago

“I found registering somewhat difficult.”

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Posted 7 years ago

“Good support and excellent delivery service.”

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Posted 7 years ago

“Good service , reasonable prices , good customer service”

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Posted 7 years ago

“Item ordered, and delkivered well with my expectations.”

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Posted 7 years ago

“good service”

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Posted 7 years ago

“I was satisfied with the order and prompt delivery of my order. My observation on the order I placed is that I didn't know when the order will be delivered to me via the online platform. I later call the office and I was informed. I think customers buying online should have an idea of when order placed will be delivered. Above all, I had a great experience in my recent purchase. Thank you. ***”

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Posted 7 years ago

“I did have a query before placing the order which I raised via the contact us email link but never received a reply. Ordering was straight forward and goods arrived as expected. Would definitely use again.”

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Posted 7 years ago

“Fast service goods ok.. But too many emails..!”

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Posted 7 years ago

“Product pricing and speed of delivery is very good. Packaging is not adequate to protect goods in transit. Recently purchased 4 off Guardcams that came in a single ply cardboard box much bigger than the 4 items with no bubble wrap or cushioning to stop them floating around in the empty space. I would suggest that with such expensive items a better method of preventing them getting damaged would be preferred. Regards”

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Posted 7 years ago

“Rapid service”

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Posted 7 years ago

“It would have been good to know that one of the items wasn’t in stock when I ordered online.”

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Posted 7 years ago

“I put through my order on a Sunday, but didn't seem to be able to add an extra item to the order later that day? Otherwise the service was excellent and the tracking email sent by you was spot on. Many thanks”

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Posted 7 years ago

“Everything arrived when it’s was supposed to and at a very fair price.”

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Posted 7 years ago

“Possibly bing able to place an order over the telephone.”

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Posted 7 years ago

“Edwardes is a good company, but when purchasing online one really needs to know exactly what you want from a technical perspective.”

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Posted 7 years ago

“Order was complete and arrived on the day promised. I was told a text would be sent with a delivery slot but this didn't happen. Luckily I was in to receive it.”

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Posted 7 years ago

“Good products, good price, good delivery service. The ordering process was problematic though - and as a returning customer I eventually had to register a separate email address to get it to work.”

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Posted 7 years ago

“Right product right price on time”

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Posted 7 years ago

Edwardes Bros is rated 4.9 based on 14,872 reviews