Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 15,331 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 15,331 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very pleased with service , would certainly recommend you to others”

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Posted 10 years ago

“Excellent ordering system with very prompt delivery. Just one point, the parcel was left by the front door when I had requested for it to be left at the rear porch. I received it okay of course, but it could have been spotted by passers by. Fortunately I do live in a fairly quiet area.”

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Posted 10 years ago

“Easy to deal with and. Mr ***was helpful and knowledgeable about my enquiry. I placed small order on line at the online price. Your company may be able to assist with larger orders as we spend large values ongoing with National Electrical Wholesalers. Please ask your business development manager to call for an introduction of what we supply.. ***”

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Posted 10 years ago

“The purchasing online should be made easier. When you add an item to the basket it doesn't give you the option to continue shopping which was annoying.”

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Posted 10 years ago

“can not fault the service, that i received from this company, from customer service to when the item turned up at the front door. thanks.”

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Posted 10 years ago

“Light bulbs delivered quickly....just hope these modern LED ones last as they never reach the stated 10,000 hour usage (*** manufacturers fault, not Edwardes!)”

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Posted 10 years ago

“I left instructions for the goods to be left in the garage, they were left with a neighbour who couldn't lift the box!”

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Posted 10 years ago

“good items well packed as advertised would reccomend”

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Posted 10 years ago

“A few points: 1. Stock - Good, but I could not find everything I needed/expected to find. Apparently the company only supplies Cable in 100m drums. It would be good to offer 50m as well. In general, the offer could be diversified. 2. Prices. Some items have very competitive prices, but not all. On some products, surprisengly, I found much better prices at ***. 3. Delivery - The company's strongest point. Free over £35. Fast and in one hour slot. Excellent! 4. Communication: very good. 5. Website and check out procedure: Simple and efficient. Conclusion: 4 stars, not five, for points 1 and 2. Thank you.”

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Posted 10 years ago

“Found navigation around site more difficult than others I have used but this may be just me as I detest computers with a passion. Very impressed with prices and particularly impressed with the delivery tracking service, you told me my delivery would be delayed, in the event delivery was within the originally designated times, not that it would have mattered, but being able to check exactly where driver is and receive continually updated delery times I thought was excellent.”

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Posted 10 years ago

“Better photograph or description of component as it came without leads which meant we could not use it without buying extra equipment”

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Posted 10 years ago

“Super ordering, price and delivery. Unfortunately one bulb is broken and I've emailed twice to ask what to do next, but not heard anything. Fingers crossed I hear soon as would love to rate as 5 stars!”

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Posted 10 years ago

“Whole process was really smooth. Delivery was fast.”

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Posted 10 years ago

“Internet site update required I accessed your site through face book on my I pad”

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Posted 10 years ago

“Great service.. Speedy delivery. Many thanks will definitely use again ..”

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Posted 10 years ago

“Excellent service. Would have given 5 stars but for the cost of postage. I would have been happy with an option that did not require a signature.”

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Posted 10 years ago

“Excellent to be able to order cable by the metre. Good pricing and fast service. Whilst there was only cable on the order, the box had obviously been reused (no issue with recycling) but was not in good condition. Would certainly look to use Edwardes again.”

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Posted 10 years ago

“I was very satisfied. The only niggle was that one line item was unexpectedly absent - it turned out it wasn't immediately available, but I don't think there was anything about that on the paperwork. On contacting supplier I was immediately offered either a refund or it being shipped when it was available - the latter I accepted. Would have been five stars had I been told at order time it was out of stock, but it wasn't a big deal.”

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Posted 10 years ago

“Ordered 2 items. Received one but no notification of the other item to follow. Just received a mail several days later informing of delivery. Otherwise very good.”

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Posted 10 years ago

“Unfortunately a large part of my order was not delivered but this was sorted out over the phone and the balance promptly shipped”

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Posted 10 years ago

Edwardes Bros is rated 4.9 based on 15,331 reviews