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Domex Appliance Services Reviews

4.8 Rating 1,424 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

4.8

Based on 1,424 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“would put a minus if possible, original engineer visit in 4 days....ok he took parts out then said would need to order parts should be a couple of days......actually was a week on due date of second visit engineer was cancelled due to leave, no replacement engineer now been 4 weeks without fridge freezer. disgusted”

Posted 2 years ago

Dear Ian, I’m sorry that we had to cancel the repair booked for today. The engineer is not just on leave, he is on Paternity Leave. There was a plan in place but unfortunately babies do not necessarily stick to a plan. We are aware of the urgency of your repair. You have been rebooked with an alternative engineer. If it is possible to bring it forward with the required parts we will do so. Kind regards, Graham , Customer Services Manager

Posted 2 years ago

“Attila visited today to fix a leak on my washing machine. He was very professional and took pride in his work he didn’t rush and made sure everything was in order before he left. Wish there were more like him.”

Posted 2 years ago

Thank you for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Attila, your engineer. Thank you. Domex Customer Care Team

Posted 2 years ago

“Amazing. Booked a call out in the morning ,efficient and charming engineer called within a few hours. Thank you”

Posted 2 years ago

Thank you Faith for taking time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Vas, your engineer. Thank you. Domex Customer Care Team

Posted 2 years ago

“I wish i could give more stars. We had 2 engineers sent via domestic and general and they were terrible to say the least. On the third time round they sent Domex. Erjon the engineer was friendly and determined and got the machine working. Its fantastic when an engineer says he will can do something and gets the job done. Excellent service. Fantastic engineer.”

Posted 2 years ago

Thank you Ade for taking time to leave Domex your 5* review. We are delighted to receive your glowing review of how happy you are with your recent repair completed by Erjon, your engineer. We will make sure to pass on your kind words to Erjon. Thank you. Domex Customer Care Team

Posted 2 years ago

“Excellent service! Great engineer!! Thank you Mr Attila!!!”

Posted 2 years ago

Thank you Diana for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Attila, your engineer. Thank you. Domex Customer Care Team

Posted 2 years ago

“Easy booking, prompt service with professional repairs”

Posted 2 years ago

Thank you for taking time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair. Thank you. Domex Customer Care Team

Posted 2 years ago

“I was very pleased with Yasser the engineer, he was was very efficient and took the time to explain to me the problem with my fridge freezer.”

Posted 2 years ago

Thank you Evy for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Yasser, your engineer. Thank you. Domex Customer Care Team

Posted 2 years ago

“Amending last review to 5 Star service”

Posted 2 years ago

Wow! Thank you Jayantilal for updating your review to give Domex your full 5 stars! We are thrilled you are so happy with the service provided! Thank you. Domex Customer Care Team

Posted 2 years ago

“Sid came to repair my new fridge/ freezer and he was very nice to talk to and repaired the fault in no time . And explained from a distance what he was doing ! Well done Sid !”

Posted 2 years ago

Thank you Jayantilal for taking time to leave Domex your review. We are so pleased to hear how happy you are with the repair which Sid, your engineer, recently completed for you. We noticed that you have left us a 4 star review - we would love your feedback to find out what we could have done to achieve your full 5 stars? Thank you. Domex Customer Care Team

Posted 2 years ago

“Excellent service engineer named Martin who did a great job on our tumble dryer; identified the fault in an instant and carried out repair to an excellent standard in my opinion.”

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review. We are so happy to hear how you feel you have received such excellent service at your recent repair by Martin, your engineer. Thank you. Domex Customer Care Team

Posted 3 years ago

“Ivan & Vas were very professional even down to wearing boot protect ors before entering my property... Although the unit wasn't fixed fully they managed to get it to work partially 😊 but they will be back to fit anther part. Great service would definitely recommend.”

Posted 3 years ago

Thank you Desmond for taking time to leave Domex your 5* review. We are delighted that you are so happy with the work which Ivan and Vas have completed for you so far! It is great to hear that you will be recommending our services to others! Thank you. Domex Customer Care Team

Posted 3 years ago

“An engineer came to fix our Beko fridge. A guy called Yasser came. He did great job and he fixed what it’s neeeded to be fixed. I was so happy he did in the same day. Outstanding service. Thank you!!!”

Posted 3 years ago

Thank you Iliyana for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Yasser, your engineer and that you feel you have received an outstanding service from Domex! Thank you. Domex Customer Care Team

Posted 3 years ago

“Prompt, friendly, efficient”

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review. We are so happy to hear how great you felt our service was at your recent repair. Thank you. Domex Customer Care Team

Posted 3 years ago

“Great service. Great tech, Patrick , very knowledgeable And extremely polite. Would recommend in a heartbeat”

Posted 3 years ago

Thank you Andrew for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Patrick, your engineer. Great to hear you are recommending our services to others! Thank you. Domex Customer Care Team

Posted 3 years ago

“Offered a very prompt same day repair which was carried out very efficiently.”

Posted 3 years ago

Thank you Mr Gaca for taking time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Sid, your engineer. Thank you. Domex Customer Care Team

Posted 3 years ago

“21200028- Thank you Goncho for your excellent service.”

Posted 3 years ago

Thank you Jo for taking time to leave Domex your review. We are so pleased to hear how happy you are with your recent repair completed by Gancho, your engineer. Thank you for the glowing review! Thank you. Domex Customer Care Team

Posted 3 years ago

“Thank you very much for the quick repair of the fridge Kosta V25”

Posted 3 years ago

Thank you Zadeh for taking time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Kosta, your engineer. Thank you. Domex Customer Care Team

Posted 3 years ago

“Engineer was actually early for appt which suited me very well. Job done quickly and efficiently. Good service!”

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Gancho, your engineer. Thank you. Domex Customer Care Team

Posted 3 years ago

“Sid came to repair the fridge freezer. Very polite and experienced and knew what he was doing and sorted out the problem. Thank you Sid”

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Sid, your engineer. Thank you. Domex Customer Care Team

Posted 3 years ago

“Job reference 21200941 your engineer was excellent, so helpful and efficient. Many thanks!”

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Martin, your engineer. Thank you. Domex Customer Care Team

Posted 3 years ago

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Domex Appliance Services is rated 4.8 based on 1,424 reviews