I was so upset that I had to throw a lot of food away having just filled up the fridge and freezer due to it being Christmas. My Miele fridge/freezer had basically died. Domex sent an engineer named Vlady to repair it. I was so impressed with his knowledge, he explained why and what the problem was and that he’ll get it up and running again. Not only did he repair it but it’s working as if it’s brand new. I can’t thank Vlady enough. He was polite and respectful and he is an asset to Domex. I was thinking of buying a new fridge/ freezer as I didn’t think it would ever work again. Thankyou Vlady and thankyou Domex. I will be recommending you to my friends and family.