“Se logró desbloquear un Huawei P20 lite pero la verdad tomó más tiempo del que esperaba aunque al final se logró desbloquear de ATT. Se tardó una semana.
Hay que aclarar que son dos pagos: uno para revisar que el teléfono sea elegible para desbloqueo y otro para solicitar el desbloqueo. Quizá no lo revisé al principio, pero sí hay que tomar en cuenta que el primer pago que te dicen que hagas es solamente para revisar el teléfono y no para desbloquearlo.”
Hola Pedro, gracias por tomarte el tiempo de compartir tus comentarios. Me complace saber que su Huawei P20 lite se desbloqueó exitosamente desde AT&T México, a pesar de que el proceso tomó un poco más de tiempo de lo previsto. Entiendo que el proceso de pago de dos pasos para la Verificación de Elegibilidad y el Desbloqueo Estándar posterior puede ser una fuente de confusión y me disculpo por cualquier malentendido. Nos esforzamos por ser transparentes sobre nuestros precios y procesos, y detallamos que existe una tarifa de verificación de elegibilidad seguida de un pago de desbloqueo, como se describe en la página de pago antes de finalizar cualquier compra. Me alegro de que al final todo haya salido bien. Si tiene más preguntas o necesita más ayuda con su dispositivo, no dude en comunicarse. Estamos aquí para ayudarle a garantizar que tenga una experiencia positiva. Saludos cordiales, Carlota
“I was very skeptical at first but decided to try it. Not only did it work but I got it within 2 days. I simple put the unlock code in and starting getting messages right away!”
Dear Cory Bumgardner,
We're thrilled to hear that your unlocking experience was a success and that everything worked out smoothly and swiftly for you! It's great to know you're now able to receive messages right away after entering the unlock code. We strive to provide such positive outcomes and timely service for all our customers.
Enjoy the freedom with your now unlocked Motorola XT2323-5, and should you have any further questions or need assistance in the future, don't hesitate to reach out.
Warm regards,
Charlotte
“I had purchased a used iPhone 14 Pro Max and found out afterwards that it was carrier locked. After doing some research on unlocking sites and reading reviews I decided to go with Direct Unlocks and I’m incredibly happy that I did because they kept me updated throughout the whole process and answered any questions I had promptly!”
“Making this post currently as I just submitted an unlock for my 15 pro max. The last 2 were rejected so ended up having to pay $400 each somewhere else so 🤞🏼 this one (diff company) unlocks quick and easy with no issues. Will update with a outcome”
Hello Jennifer,
Thank you for choosing our services for the unlock of your iPhone 15 Pro Max! We understand that past experiences might have been frustrating, but we're committed to providing you with a quick and seamless unlock process. We're glad to hear that you're giving us the opportunity to help you with your device, and we're confident that you'll have a positive experience.
Since your unlock status is "Unlock Complete", it looks like everything has been processed successfully. In case you need any assistance or have further questions, please don't hesitate to contact us.
We're looking forward to your update and hope to hear that your iPhone is now unlocked and working perfectly on the new network!
Warm regards,
Charlotte
Customer Review Service Agent
Hello Lynda,
Thank you so much for taking the time to provide us with your feedback! We're delighted to hear that your experience with unlocking your Not Known ZTE-G X991 from EE UK has led to a positive outcome, and your number is safe.
If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to ensure your unlocking needs are met smoothly and efficiently!
Best wishes,
Charlotte
“Saludos
Mi IPhone 13 fue desbloqueado, tardo un poco más de lo previsto pero ellos siempre estuvieron en contacto. Tienen buena atención al cliente, responden rápido y precisos.”
Hola Caroline, Estamos encantados de saber que tu iPhone 13 Pro Max ya está desbloqueado y que tuviste una experiencia positiva con nuestro servicio de atención al cliente. Gracias por su paciencia durante el proceso y realmente apreciamos sus amables palabras sobre nuestra comunicación. Si hay algo más en lo que podamos ayudarlo, no dude en comunicarse con nosotros. ¡Estamos aquí para asegurarnos de que tengas la mejor experiencia posible con tu iPhone recién desbloqueado! Saludos cordiales, Carlota
Hello Ahmir,
Thank you for your feedback! We're thrilled to hear you found our service quick and efficient. If you have any more questions or need further assistance, feel free to reach out. Enjoy your newly unlocked iPhone 15 Pro Max!
Best regards,
Charlotte
“Todo fue rápido me pareció muy bien solo que yo no pude desbloquear mi celular nunca me pidió ingresar algún código.. pensé que lo arian todo ellos al desbloquear el celular”
Hola Kelia, gracias por compartir tus comentarios. Lamento saber que tu Samsung Galaxy S24 Ultra no solicitó un código de desbloqueo. Dado que su teléfono no solicita un código de desbloqueo al insertar una tarjeta SIM que no sea de Verizon, parece que su dispositivo puede requerir un desbloqueo USB remoto para completar el proceso. Si bien entendemos que tener que tomar medidas adicionales puede no haber sido lo que esperabas, nuestro objetivo final es garantizar que tu teléfono se desbloquee correctamente. Como el estado de su pedido muestra "Desbloqueo completo", ya recibió los códigos de desbloqueo correctos, pero si no se pueden utilizar debido al comportamiento específico de su teléfono, el desbloqueo remoto de USB es el siguiente paso recomendado. Estamos aquí para ayudarlo durante este proceso y le recomendamos que considere el Desbloqueo remoto de USB para lograr el desbloqueo que necesita. Nuestro equipo está listo para ayudarle y guiarle a través del nuevo procedimiento. Un cordial saludo, Carlota.
“Very quick service and easy to use although i realised afterwards that my phone was already unlocked my fault for not checking properly i did send an email but did not get a reply”
Hi Freddy,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that everything was good! If you have any further feedback or require assistance in the future, please don't hesitate to reach out.
We're here to ensure you have a great experience, and we look forward to helping you with any phone unlocking needs down the line.
Best,
Charlotte
Hola Brenda Samantha, ¡Gracias por tus comentarios! Es fantástico saber que ha tenido una experiencia positiva con nuestro servicio. Estamos comprometidos a garantizar que el desbloqueo de su Honor RMO-NX3 de AT&T México sea lo más sencillo posible. Vemos que el estado de su pedido es "Desbloqueo completo" con los códigos proporcionados y esperamos que ahora esté disfrutando todos los beneficios de su dispositivo. Si tiene alguna pregunta adicional o necesita más ayuda, no dude en comunicarse. ¡Estamos aquí para ayudarte a que tu experiencia sea aún mejor! Un cordial saludo, Carlota.
“I have an iPhone 14 that was locked to att I had to pay $298 plus the $30 fee and I didn’t think this would work but it all was worth it in the end told me it would take about 7 days to unlock only took 5 and I was able to take my phone to T-Mobile and get it turned on with no problems I loved that I didn’t have to go buy a whole other new phone when I had just got this one I was also in a contract with att and direct unlocks was able to only make me pay $298 instead of the $900 bill I really recommend this it definitely works I had my doubts at first like everyone else but the experience was great they keep you updated every time you have a question they let you track how much percent your phone is at update you with emails and allows you to take your phone to any carrier I definitely think you guys should use it thank you very good service if ever need to unlock another phone I will be using this site very legit doesn’t steal your money or anything”
Hello David Frederick,
Thank you for reaching out and sharing your concerns. I understand that encountering unexpected costs can be frustrating. I'd like to clarify that the initial payment you made was for the Standard Unlock service for your iPhone 15 Pro, which was successfully completed.
Regarding the additional fee, our service does require an Eligibility check first, outlined on the checkout page, followed by the actual Unlocking Payment. This two-step process ensures that we can unlock your phone effectively.
Since your order status is "Unlock Complete," this indicates that the service you've paid for has been fulfilled. Our terms also specify that we cannot offer refunds for completed services as per sections 7 and 9 of our terms and conditions.
I hope that the successful unlock of your iPhone allows you to enjoy the freedom of using it with any carrier. If there's anything more I can assist you with or if you have additional questions, please let me know. Your satisfaction is very important to us.
Best regards,
Charlotte
“This service deceives people. I paid a price for unlocking my sim only to be told that another step was necessary charging more money. I became frustrated and joined another sim company. They are not honest”
Hello A Easting,
Thank you for reaching out and sharing your concerns. I'm truly sorry to hear that you've been feeling frustrated with the process. It’s important to us that our customers have a clear understanding of the service we provide, so I’d like to take a moment to explain.
From your message, it sounds like you've successfully paid £11.99 for the Standard Unlock of your iPhone X from the network EE UK, and the status indicates "Unlock Complete". The service offered involves a two-step process: first an Eligibility Check and, for iPhones like yours, a subsequent Unlocking Payment, both outlined on our website and confirmed during the checkout process.
I understand it can be surprising to learn about further necessary steps, especially when you are eager to get your phone unlocked. However, I assure you that each step is essential in the unlocking procedure to ensure that your device meets the network and legal criteria.
Since your unlock is now complete, your iPhone should be ready to use with the new SIM company you've joined. However, if you have any additional questions or if there’s anything else you need assistance with, please don't hesitate to contact us. We want to ensure that you’re fully satisfied with the completed service.
Best regards,
Charlotte
English
