Hi — Charlotte here, thank you so much for the kind words! I’m really pleased your Samsung Galaxy S10 (Open Switzerland) is fully unlocked and accepting any SIM.
I can see your order (placed 30 Sep 2026) shows status "Unlock Complete" and we received your payments: £14.99 (Eligibility Check) and £49 (Standard Unlock). If you need any help with the final steps or have questions, just reply and I’ll be happy to help. Thanks for recommending us!
Hi there — thanks for the feedback, glad it was faster than expected!
Your order (placed Sep 24, 2026) shows status "Unlock Complete" for your AT&T USA iPhone 12 Mini. To finish the process please follow the iPhone steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If it doesn't show unlocked after that, reply with your order number and I'll sort it out right away.
— Charlotte
“Excelente el servicio, los pasos son muy fáciles de seguir, siempre te mantienen al tanto con correos de la información y el tiempo estimado para el desbloqueo.
Recomendado.”
Hola, ¡muchísimas gracias por la excelente reseña! Nos alegra que te haya resultado fácil seguir las instrucciones y que nuestros correos electrónicos te hayan ayudado.
Tu Redmi Note 12 (pedido el 10 de septiembre de 2026) aparece como "Desbloqueo completado". Para finalizar, inserta una tarjeta SIM que no sea de AT&T e introduce este código cuando se te solicite: 0193804689342891. Como indican nuestros términos y condiciones: "Dispositivos que no son iPhone: introduce los códigos de desbloqueo proporcionados…". Si no aparece la solicitud o necesitas ayuda, responde aquí y te ayudaré.
— Charlotte
Hi — Charlotte here. Thanks for the honest feedback and I’m glad it worked for you. I’m sorry it “took forever” and felt pricey — we do note that “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee.”
Your order shows Unlock Complete. To finish on an iPhone, please try: “connecting the phone to WiFi and turning the phone off and then on;” — let me know if you hit any snags and I’ll help right away.
Hi — thanks so much for the lovely review! I’m Charlotte — really glad we could turn your scepticism into a good experience.
Your SONY XQ-AD51 (EE UK) shows as Unlock Complete. As per our instructions, for non-iPhones you just need to enter the unlocking code provided: 1350617912780754. ("Non-iPhones: entering the unlocking codes provided in accordance with the email instructions.")
If anything doesn’t go smoothly, reply here and I’ll help right away. Cheers!
“Direct unlocks effectively unlocked my ancient Samsung flip phone. Thanks!
Their web page kept me updated about the progress of the unlock which too anout 14 hours probably because the carrier in question no longer is in operation. Hats off!”
“The process worked fine but took several days before my phone was finally unlocked. I was told it would take 48 hours after processing my initial payment but it ended up taking 4 days. The cost to unlock was also unexpectedly high at around $90 USD”
Hi — Charlotte here. Sorry for the delay and surprise on price — I completely understand that’s frustrating.
A couple of notes from our terms that explain what happened: timeframes are guidelines, not guarantees — "Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee." Delivery times can vary: "These delivery times are variable and can decrease as well as increase without notice." Your Eligibility Check is non-refundable: "Pre-orders, eligibility check, and unlocking costs are incurred immediately upon placing your order" and "Eligibility Check: These checks are non-refundable."
I can see your order (placed Aug 15, 2026) status is "Unlock Complete." For iPhones the final step is to connect to Wi‑Fi and restart the phone: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If the phone isn’t working yet, reply here and I’ll help finish it right away. Thanks for your patience.
“Direct Unlocks are a fast and reliable company. Their communication is excellent, keeping you informed throughout the process. Highly recommended for a professional and dependable service.”
Hi — thanks so much for the lovely review!
Your order placed 13 Aug 2026 shows status: "Unlock Complete". Payments on file: £4.99 (Network Check), £14.99 (Eligibility Check), £30 (Standard Unlock). To finish the iPhone unlock please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If you see any issue (for example iCloud Activation Lock), reply here and I’ll help — we can advise next steps.
— Charlotte, Direct Unlocks
“Excelente equipo, en muy buen estado y desbloqueado de red, por lo que puede utilizarse con diferentes compañías telefónicas sin inconvenientes.
El iPhone 13 ofrece un rendimiento muy fluido, buena calidad de cámara y una excelente pantalla. La batería tiene un buen desempeño para el uso diario y el diseño sigue siendo moderno y elegante.
En general, es un teléfono muy completo, rápido y confiable. Una excelente opción para quienes buscan un iPhone potente y versátil sin necesidad de estar atados a una compañía.
Recomendado 100%.”
Hola, ¡muchísimas gracias por tu reseña! Me alegra que tu iPhone 13 esté desbloqueado y funcione bien. Nuestros registros muestran que tu pedido (realizado el 9 de agosto de 2026) está "Desbloqueado". Para finalizar el desbloqueo, conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo. Si necesitas ayuda para cambiar de operador o tienes algún problema, responde aquí y te ayudaré. — Charlotte
Hola, soy Charlotte. Veo que tu pedido (realizado el 27 de julio de 2026) del iPhone 15 Pro Max en Claro muestra el estado: Desbloqueo completado. Completa el desbloqueo conectando el iPhone a Wi-Fi, luego apágalo y vuelve a encenderlo (nuestras instrucciones: "iPhones: conecta el teléfono a Wi-Fi y apágalo y vuelve a encenderlo");. Después, inserta una tarjeta SIM de otro operador para confirmar que está desbloqueado. Si sigues viendo un bloqueo o un error, responde con el mensaje exacto o una foto/captura de pantalla y lo escalaré de inmediato. Nota: "Verificación de elegibilidad: Estas verificaciones no son reembolsables". Te responderé lo antes posible (normalmente en unos 20 minutos).
Hi — thanks for the feedback! Glad to hear it was unlocked so quickly.
Our records show your order (placed Jul 18, 2026) is "Unlock Complete" and your unlock code is 0860645574054206. As per our instructions, "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" — insert a non-Telstra SIM, enter the code when prompted, then reboot the phone.
If anything doesn’t work or you see an error, reply here and I’ll help sort it. — Charlotte
“The phone was unlocked, but it took longer than necessary. I only blame Spectrum USA. The phone company keeps upping the requirements. Direct Unlocks kept me updated on the process and gave me the option to cancel and get a refund for my purchase.”
Hi — thanks for the feedback and sorry for the delay you experienced. Good news: your order (placed Jun 26, 2026) shows Unlock Complete for your iPhone 13 on Spectrum USA.
We’re glad our team kept you updated — as noted in our terms, “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee” and “These delivery times are variable and can decrease as well as increase without notice” which is why carrier requirement changes can slow things down.
To finish, please connect the iPhone to Wi‑Fi and turn it off and on (per our instructions: “iPhones: connecting the phone to WiFi and turning the phone off and then on”). If you still see any issue, reply here and I’ll get it sorted right away.
— Charlotte
“Although I was a bit dubious at first the online tracker keeps you updated on progress.
It also took longer than I thought just under 72 hours.
However I have now received the unlock code for my Samsung and it has worked perfectly. The Samsung is now network unlocked.
So overall very plesed with this sevice!”
Hi — thanks so much for the feedback! Delighted the Samsung S9 unlocked for you and that the tracker kept you updated. Sorry it took a little longer than expected, but great to hear it worked perfectly. If you need any further help with this device or another one, just reply and I’ll sort it out.
Thanks again,
Charlotte
Hi — Charlotte here. Brilliant to hear your iPhone X is unlocked and all good! If you need anything else, remember the final step for iPhones: "connecting the phone to WiFi and turning the phone off and then on;" (Terms 8.1). Thanks for using Direct Unlocks — happy to help if anything else comes up.
Hi Kris — Charlotte here. Thanks so much for your patience and for the great review — really glad we could help get your iPhone 12 (Cricket USA) unlocked. Your order shows "Unlock Complete" (placed Jun 18, 2026).
To finish the process, follow the unlock step: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything still isn’t right, reply and I’ll sort it out for you. Appreciate you trusting us.
Hi — thanks so much for the kind words, and I totally get that it felt expensive. We use official IMEI unlocking and higher‑level (Premium) services to maximise success rates and faster completion. As noted in our terms, "We offer official imei unlocking services" (T&C 1.2).
Good news — your order (placed Jun 18, 2026) shows Unlock Complete. To finish the iPhone unlock, please "connect the phone to WiFi and turn the phone off and then on;" (T&C 8.1). If anything doesn’t look right after that, reply here and I’ll help sort it out. — Charlotte
Hi — thanks so much for the great feedback, really glad it went smoothly!
Your order (placed Jun 9, 2026) is showing "Unlock Complete". As a reminder, "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" — your codes are NCK=63521047 MCK=06158954 RGCK=00000000 EXTRA=18653197.
If you hit any snags or need a hand with the final steps, just reply and I’ll sort it. — Charlotte
Hi — Charlotte here, thanks so much for the great feedback! I’m glad we got your iPhone 13 (AT&T USA) unlocked quicker than expected. Your order (placed Jun 8, 2026) shows "Unlock Complete." To finish, please "connect the phone to WiFi and turn the phone off and then on" as per our instructions. If anything doesn’t look right, reply here and I’ll sort it out for you. Thanks for using Direct Unlocks — we’d be happy to help again!
“Well the service is legit and worth waiting I thought maybe it wasn’t til I received an email that my device has been unlocked was worried sick but it was worth it in the end Appreciate the service”
Hi — thanks so much for the kind words, we’re really glad it worked out. I can confirm your order (Eligibility Check $24.99 + Standard Unlock $54) placed on Jun 1, 2026 for your iPhone 13 (Cricket USA) is showing “Unlock Complete.” To finish the process, please "connect the phone to WiFi and turn the phone off and then on;" — that completes iPhone unlocks. If anything else comes up, reply here and I’ll help right away. — Charlotte
