DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,809 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,809 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, easy and accommodating ordering process and swift delivery”

Helpful Report

Posted 4 weeks ago

“So helpful and easy to deal with”

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Posted 4 weeks ago

“Quick delivery and great customer service. Will definitely buy from DCTUK again and would recommend.”

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Posted 4 weeks ago

“Brilliant. Carpet tiles are clean and the owners lovely. Very helpfulness”

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Posted 1 month ago

“Brilliant service. Efficient, effective, and met need. Thank you”

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Posted 1 month ago

“Easy to order, great price, delivery was very quick, and a curtesy email to check everything was ok. Can't fault them and great customer service! Wish all companies were this good!”

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Posted 1 month ago

“Brilliant customer service, staff really efficient, responding to queries and acting on them immediately, product really great also, would definitely recommend.”

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Posted 1 month ago

“Great communication over the order, and speedy delivery. Very satisfied, and that's why we come back.”

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Posted 1 month ago

“Lots of designs and colours to choose from. Good price, arrived promptly. Keep informed of delivery and communication was excellent. Thank you.”

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Posted 1 month ago

“From planning out what we needed, finding the right pattern and styles through to fitting the team where great. Highly recommended and will be using them again soon.”

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Posted 1 month ago

“Excellent service and vey helpful staff. Order arrived promptly and tiles look great. Thanks Chris & Ross”

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Posted 1 month ago

“Delivered on time. Good quality. Easy to fit”

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Posted 1 month ago

“Fast delivery and very helpful! They were quick to check the order was OK and I wouldn't hesitate to recommend them and use them again!”

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Posted 1 month ago

“The sevice from Chris was amazinging - easy and quick the samples arrived the next day on Saturday and I placed the order on Monday at 8am and they arrived a the next day Tuesday - they were laid on the next day Wednesday and look fantastic - the quality exceeds the price - thank you so much Chris for taking the stress out of choosing and ordering so I could enjoy the carpets being laid and lokokinf great.”

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Posted 1 month ago

“Great service, samples arrived in good time, just waiting for my wife to decide which to order”

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Posted 1 month ago

“Swift delivery and product was as it appears on your site, very good quality.”

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Posted 2 months ago

“outstanding customer service”

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Posted 2 months ago

“We have recently started working with DCTUK on a clients project in Gateshead. From start to finish every enquiry has been responded to promptly. The sales team at DCTUK has been absolutely excellent—professional, responsive, and always willing to go the extra mile to support our needs. The dispatch team has consistently risen to every challenge we’ve presented, handling our requests with impressive efficiency and reliability. We truly couldn’t be happier with the service we’ve received. BIG THANK YOU to the team !! Highly recommended!”

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Posted 2 months ago

Thank you for your wonderful review!

Posted 2 months ago

“Honestly, can not thank Chris Lewis enough! I had a dreadful time with another company that delivered flooring late and damaged, twice. Within a couple of hours of calling Chris he'd sourced exactly what I needed at a comparative price AND managed to arrange next day delivery. Chris went out of his way to ensure the delivery was from the same batch so there would be no problem with matching the packs. I wish I'd come across DCT at the beginning. Now that I have, they will be the first place I go to when I next need flooring. Thank you so much Chris and team.”

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Posted 2 months ago

“Great Customer service and aftersales.”

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Posted 2 months ago

DCTUK is rated 4.8 based on 3,809 reviews