DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,780 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,780 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful, speedy and great value. Nothing more needs saying!”

Helpful Report

Posted 5 years ago

“Communication was very good, I was advised of delivery dates and although delivery dates were altered I was advised when the new date would be. DPD were very prompt with the delivery and had kept me updated to expect delivery within an hour time slot . The tiles I received (cosy toes ll) are of an excellent quality and have a lovely thick pile, perfect for a bedroom. They were easy to lay and look amazing once down. Would definitely use DCTUK again.”

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Posted 5 years ago

“Product met our expectations and the sales staff are approachable & helpful. Delivery was on time and effecient”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Great Service/Products @ Great Prices👌👌”

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Posted 5 years ago

“very good service”

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Posted 5 years ago

“Excellent customer services, carpet squares seem to be of a good quality, delivery very good, I would recommend this company.”

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Posted 5 years ago

“excellent”

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Posted 5 years ago

“DCTUK are great to use its just the packaging is exceptional poor and the delivery people are not careful. I had 2 broken boxes out of 5 from 2 deliveries.”

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Posted 5 years ago

“Bought floor tiles because it was the best option for me as I'm in a wheelchair. Got advice from DCTUK by email about which carpet tiles were suitable for wheelchair use - which was very helpful as they have a wide range. They look really nice and I love the fact I can just lift one if it's damaged and replace it. Purchase was really easy online and my tiles were delivered quickly and without any problems. Very happy thank you.”

Helpful Report

Posted 5 years ago

“Have used DCT over the years for our homes when we moved and required floor tiles.. when we used them the first time their service was outstanding and you know what, they have changed over the years ...Their Customer Care and helpful manner is now exceptional.... So all I can truly say is they are GREAT to deal with and before I forget... One small thing is their prices fantastic and that no small thing.. Thinking of Floor tiles then think DCTUK... The better choice..Truly .... Stewart Connolly ( Real Customer )”

Helpful Report

Posted 5 years ago

Thanks so much for your kind review Stewart - the team are all buzzing!

Posted 5 years ago

“Carpet tile quality is great. Easy to lay and clean. Shame there’s a £65 postage charge to mainland Scotland, that we weren’t told about until after the order!”

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Posted 5 years ago

“good service”

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Posted 5 years ago

“Carpet tiles exact colour natch as samples received earlier ...fast next day delivery qyality product defiinitely buy again 👍”

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Posted 5 years ago

“ordered Thursday order arrived Friday, ordered 28 tiles but only 20 turned up. but it was quickly put right should have got 2 boxes but only got 1, might have been carrier. but all ok now. tiles are excellent and very good value would order from them again and would recommend them to others.”

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Posted 5 years ago

“Excellent service; fast delivery on samples and tiles ordered.”

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Posted 5 years ago

“I placed my order and was initially disappointed to be told the product i had ordered was out of stock and would not be in stock for 8 weeks, i was persuaded to have a look at some other samples which were delivered the next day. I placed another order which was delivered within a couple of days and i can honestly say that i am extremely happy with the service from DCTUK and will be looking to place another order later on this year.”

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Posted 5 years ago

“Order received quickly”

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Posted 5 years ago

“Awesome service !!! Helpful and friendly staff and highly recommend.”

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Posted 5 years ago

“An excellent website, with a vast array products.”

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Posted 5 years ago

DCTUK is rated 4.7 based on 3,780 reviews