DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,908 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,908 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - order placed on a Sunday evening, dispatched Monday and received Tuesday. Even had a follow up mail to check I'd received everything OK.”

Helpful Report

Posted 1 year ago

“From requesting samples to placing our order and then delivery and installation at our Scout HQ. We could not have received better sales and service. Everyone was so helpful and most importantly the carpet tiles are great value for money and look fantastic. Thank you.”

Helpful Report

Posted 1 year ago

“Excellent website which is great fun. Our samples arrived in two days and our order within 24 hours. Exactly the carpet tiles we wanted which we found nowhere else. We couldn't be better pleased.”

Helpful Report

Posted 1 year ago

“I've dealt with DCTUK three times and never been disappointed with the product or the service. They were delivered the next day which means I can plan my project with confidence ie if my day off is Friday I can order them on Thursday knowing they'll arrive when needed”

Helpful Report

Posted 1 year ago

“Great service Friendly honest not trying to oversell. Good prices - was able to do an easy return and refund due to over order before products shipped. Re the product purchased Deciede to spoil my self Heuga 725 - Elephant. super quality incredible”

Helpful Report

Posted 1 year ago

“Dealt with Ross at DCTUK. Initial enquiry through to delivery was seamless. Fantastic service throughout & would highly recommend.”

Helpful Report

Posted 1 year ago

“Brilliant product and unbelievably quick delivery. Information flow on my order progress was exceptional and very welcome. Very happy customer”

Helpful Report

Posted 1 year ago

“all very good service and after comtact”

Helpful Report

Posted 1 year ago

“Top notch service, even though I only had a small order for a garden office”

Helpful Report

Posted 1 year ago

“easy to order, good delivery time, great tiles”

Helpful Report

Posted 1 year ago

“Excellent service from point of sale to prompt next day delivery, fantastic prices you will not find a better product or service for the price ,highly recommend this company.”

Helpful Report

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

“This is the second time that we have ordered carpet tiles from DCTUK. We have received very good service from both Gary Trafford in the sales department and Chris Lewis in despatch. Gary advised us on the selection, suitability and installion of tiles and Chris sorted us out when the courier damaged some of the tiles in transit and delivered them a day late which was not the fault of DCTUK. Replies to emails have always been prompt and our questions have been fully answered. Chris even phoned us to advise us that the replacement tiles had been despatched and was very friendly on the phone. We like it that we are able to order samples of tiles that we are considering as we can then feel the texture and see the actual colours. We will not hesitate to recommend DCTUK to friends and family who are thinking of buying carpet tiles or any other product that DCTUK sell.”

Helpful Report

Posted 2 years ago

“Thank you for fast delivery.”

Helpful Report

Posted 2 years ago

“Excellent Product & Service”

Helpful Report

Posted 2 years ago

“Great quality and price . Amazingly fast delivery. Thank you”

Helpful Report

Posted 2 years ago

“Placing an order was easy. I was kept informed of the delivery schedule. The flooring was delivered with no issues. The vinyl flooring appears to be good quality. I have not fitted it yet but I do not anticipate any problems.”

Helpful Report

Posted 2 years ago

“Ordered one evening for an urgent job. Told same day that restock would be 7 days, tiles delivered on 5th day and being installed now on day 6! Only a small job so great to know I can buy in confidence from these guys and they deliver.”

Helpful Report

Posted 2 years ago

“Great customer service and good quality products. Very happy so far. Thank you”

Helpful Report

Posted 2 years ago

“Great service delivered in quick time”

Helpful Report

Posted 2 years ago

DCTUK is rated 4.8 based on 3,908 reviews