DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,663 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from Vanessa, great quality carpet tiles and a HIGHLY REC. company. Many thanks all.”

Helpful Report

Posted 1 year ago

“The website was clearly laid out and it was easy to find what I was looking for and order it. Telephone calls I had with members of the customer service team were polite and informative. My queries were dealt with quickly.”

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Posted 1 year ago

“I purchases the cosy toes carpet tiles. They were so easy to put down and are true to there name. The quality is out standing I couldn't be more pleased. The customer service team are also outstanding I have an slight issue with the delivery company dpd they didn't arrive on the day they should and didn't look like they were coming the following day but DCTUK got straight onto it and they arrived shortly after. They are a company that you can ring up and get excellent customer service before and after purchase, quite rare these days. I can't stop looking at my new carpet and i will definitely buy from them again. I can't recommend this company and their flooring enough. A big thank you DCTUK.”

DCTUK 5 star review on 29th September 2023

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Posted 1 year ago

“Ordered some black carpet tiles. Colour and quality were perfect. We put them on top of some shelves for our cats and they love them too”

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Posted 1 year ago

“Reacted quick ! Great .. however the glue provided doesnt stick ? could someone phone me re this ........ Regards Lindsey 07765 191666”

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Posted 1 year ago

“Hi, delivery was within the 7-10 business days and the quality is great. Easy to cut and install”

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Posted 1 year ago

“Excellent service, very quick on delivery,”

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Posted 1 year ago

“Good quality product and great service!”

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Posted 1 year ago

“Requested samples were sent promptly”

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Posted 1 year ago

“Quick delivery and good quality. After service very good also”

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Posted 1 year ago

“sample arrived quick. It did give me an idea of the colour quite well. I don't think I'll use them tho in my living room, however when I replace for my hallway I think these will surfice. The colour was Firecracker looked quite similar to what I have down.”

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Posted 1 year ago

“Very helpful quick service would recommend.”

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Posted 1 year ago

“Sample quality is great arriving very quickly. Great response time”

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Posted 1 year ago

“This is the second time I have used this company and would use them again Excellent company efficient friendly and quick. They kept me informed about the delivery every step of the way”

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Posted 1 year ago

“Dctuk is the place where Lewis, Ethan, Ross and the team go over and above to ensure you purchase exactly what you require with a fast and efficient delivery service. The phone is always answered promptly and courteously, you are never left waiting.”

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Posted 1 year ago

“Easy website to use, love the variety and colour of carpet tiles, great communication throughout and my tiles arrived extremely quickly. Would definitely use this company again.”

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Posted 1 year ago

“Fab product, even better customer service.”

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Posted 1 year ago

“Great service had a problem with 2 packs of flooring that had been delivered quick phone call and by lunch time next day 2 other packs delivered will definitely recommend”

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Posted 1 year ago

“Customer service was fantastic as soon as I put asked about a pack that was damaged in transit I was sent another the very next day.I would definitely recommend DCTUK as there prices were great,we saved over 20%compared to buying local (Scotland)and it was delivered to my door.”

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Posted 1 year ago

“I contacted Steven lines who has been brilliant. Helped me all the way”

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Posted 1 year ago

DCTUK is rated 4.7 based on 3,663 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.