DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,908 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,908 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection, good prices, good customer service and all delivered bang on time. Great.”

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Posted 1 year ago

“I would just like to say how efficient, helpful and throughly professional all the people at dct uk we’re in helping supply and deliver the carpet tiles we needed I would recommend them everyday of the week Thanks for all your help”

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Posted 1 year ago

“This is the fourth time i have ordered from DCTUK and have always been more than Happy with the Range of Pricing and the Quality of their Products, their delivery and especially their communication hence my repeat business.”

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Posted 1 year ago

“Sales rep was very friendly, very helpful and very quick to get my samples sent. Would certainly use again into the future.”

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Posted 1 year ago

“I received the best customer service that I think I have ever experienced. I ordered the wrong colour tiles, and the team I spoke to jumped in and corrected it for me quickly. Every person I spoke to helped they were kind and professional and went beyond what I would have expected. I now have the correct tiles. I would highly recommend DCTUK Thank you”

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Posted 1 year ago

“Great customer service and communication! Very fast delivery”

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Posted 1 year ago

“Been using DCTUK now for several years for each office renovation carried out. Always been good quality products delivered in a very timely manner. Never even consider going elsewhere anymore”

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Posted 1 year ago

“Great products and exceptional communications. Will certainly use DCTUK again.”

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Posted 1 year ago

“From the first point of contact - my initial phone enquiry - everything about DCTUK was positive. Every member of staff that I encountered, Gary and Danny in particular, were enthusiastic and keen to help. That attitude was maintained by the fitting crew led by Nigel and, bearing in mind that it was not the easiest of projects, at no point did did any negativity creep into the discussions. From start to finish it was a super professional job and our client was delighted. We will certainly be a returning customer.”

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Posted 1 year ago

Hi Alex thanks so much for your review - the team are buzzing! Also thanks for taking the time to upload some images, they look fab! 👍

Posted 1 year ago

“Had what we wanted, very quick delivery and very friendly staff.”

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Posted 1 year ago

“Our urgent order was fulfilled and delivered on time . Great service and good communication from the sales team & dispatch department.”

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Posted 1 year ago

“Brilliant customer service and experience. Tiles ordered and delivered in a timely fashion. Great updates from the team throughout the process. Special shout out to Christopher in the Dispatch Team for his excellent Customer Service.”

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Posted 1 year ago

“Great customer service & communication throughout the whole order & delivery process. Extremely happy with my delivery. High quality carpet tiles and very fast delivery. Highly recommend and will definitely be using DCT again.”

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Posted 1 year ago

“Great communication and fast delivery. Thanks very much”

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Posted 1 year ago

“Perfect as usual. Communication from the sales team is great, the after sales service also great. Delivered when they said it would be. Couldn't ask for more. Used them many times, and will continue to do so in the future!”

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Posted 1 year ago

“Quick accurate advice on colour matching existing tiles. Great customer service. Quick delivery. Couldn't ask for more.”

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Posted 1 year ago

“Order arrived with no faults and received the following day! Had a few conversations with the dispatch team and fitting team and both were extremely lovely and kind. Would recommend to anyone.”

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Posted 1 year ago

“Great choice of products. Good price. Swift delivery. Very pleased with the quality of the carpet tiles. All round excellent experience.”

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Posted 1 year ago

“Danny and his team of fitters have provided us with a great service. Covering over 4500m2 of flooring over 5 weeks I was in contact with Danny most days being updated on progress and dealing with my last minute changes and requests. Great company to work with all over with special mentions to Lewis and Craig.”

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Posted 1 year ago

“Hi, found these guys online liked the look of the product & price just wasn't 100% sure what would be suitable for our needs. As it fairly local decided to pop in out of the blue. Could do with a "DCTUK" sign outside as we passed it twice, anyway found you. From walking through the door & saying we were there to buy carpet tile, just not sure which one's. Micheal was onto our needs, took us through to the W/H area showed us a wall of sample, picking out several that would suit our needs, we picked one, back to the office, Micheal processed the order, including giving us advice on the type of glue to secure them in place (which never actually goes off), all paid for, so simple, then we were taken to Craig. This W/H guy is brilliant, so knowledgeable, informative, helpful, strong (boxes of carpet tiles & all the other products they sell associated are not lite), we are DIY'ers, Craig explaing in his opinion, how to lay, cut & fix (including shaking the glue can to get the best glue distribution), went on to show other whole tile example's & other products they carry & he loaded our purchase into our car. Excellent so simple from start to finish, that's the initial web site browsing to driving of with a boot full of carpet tile, glue & a head full of really useful advice, all at the right price for us.”

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Posted 1 year ago

DCTUK is rated 4.8 based on 3,908 reviews