DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,912 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent experience with this Company. The website is very informative and it was very quick to receive a sample. And when my chosen tiles had a slight delay on delivery I was immediately informed with suggested alternatives if I didn't want to wait. I chose an alternative and received them very quickly; packed well and in perfect condition. Highly recommended.”

Helpful Report

Posted 2 years ago

“Prompt efficient service”

Helpful Report

Posted 2 years ago

“Got our tiles in exactly the right colour, quantity etc. within agreed timescales. No worries, no issues, clear, easy process from start to finish.”

Helpful Report

Posted 2 years ago

“Great customer service, fast delivery, follow-up and competitive pricing. Very pleased with overall great service !!!”

Helpful Report

Posted 2 years ago

“Ross and Christopher were very helpful and were able to complete our order to perfection and the deliveries arrived when they said they would.”

Helpful Report

Posted 2 years ago

“Plenty of samples sent. Match my carpet service is really helpful. Fast delivery. No complains. Only cons is that website could be a little clearer on which products can be ordered in half box and which cannot and prevent you from doing so.”

Helpful Report

Posted 2 years ago

“Great product and service and a pleasant transaction. The carpet tiles were easy to lay and look really good. Many thanks.”

Helpful Report

Posted 2 years ago

“Great quality and price. Kept updated throughout order and delivery process. Would recommend”

Helpful Report

Posted 2 years ago

“Great range and choice of carpet, good quality for the price, quick delivery, packaged well and arrived in-tact. Service excellent, very helpful and immediate response to e-mails. Excellent website and user friendly. Will recommend to others”

Helpful Report

Posted 2 years ago

“Was unsure what tiles to purchase, the team were very helpful with quick delivery”

Helpful Report

Posted 2 years ago

“Very efficient, flooring arrived as stated, and was really well packaged. Nice to have the confirmation email come from a human and not a Bot. So thank you Ross Smith.”

Helpful Report

Posted 2 years ago

“From the initial contact they were very helpfully, even when I kept asking for samples. We decided on the price range we could afford then finally on three colours as we'd seen a design on their webb site we liked so they offered to do a layout design on Autocad based on the floor layouts I gave them, these came with 3d imagines all free and they were really good, Each section of the company contacts you right through to delivery to make sure the order is ok and to make sure you got the delivered. There are loads of internet companies you can get carpet tiles from including the makes we looked at but the service and price from DCTUK really is fantastic.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave this review, the team are buzzing!

Posted 2 years ago

“Great quality and price. Kept updated throughout order and delivery process. Would recommend”

Helpful Report

Posted 2 years ago

“not knowing exactly what i wanted the DCTUK team were very helpful in assisting with what would work. very quick response times and very friendly.”

Helpful Report

Posted 2 years ago

“Excellent service throughout with very quick delivery”

Helpful Report

Posted 2 years ago

“I ordered some carpet tiles which I needed in a few day unaware of the 5-7 days lead time which was my own mistake. The guys happily changed and help me get some different tiles sorted and dispatched the next day! A big help. Thanks all”

Helpful Report

Posted 2 years ago

“First class service and very friendly.”

Helpful Report

Posted 2 years ago

“Very helpful and kept us updated on delivery, very nice carpet tiles, good quality, would recommend DCTUK.”

Helpful Report

Posted 2 years ago

“Excellent service. Within minutes of sending an email requesting a quote I received a telephone call to confirm the delivery address and minutes later received the quote. Payment made easily online.”

Helpful Report

Posted 2 years ago

“fab tiles & service! will probably be back again to finish the rest of the space”

Helpful Report

Posted 2 years ago

DCTUK is rated 4.8 based on 3,912 reviews