DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,935 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything arrived as expected. The tiles look good but not yet fitted”

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Posted 7 years ago

“Happy with service received. I was able to order a sample from this website which allowed me to see what the carpet tile would look like on my floor. I ended up buying it as a result.”

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Posted 7 years ago

“This is the third time that we've ordered carpet tiles from DCTUK. I've now done three rooms and a hallway for my aunt and uncle. They are a bit unsteady on their feet and find the firmer tiles easier to walk on. Also they are easy to vacuum. Really pleased with the service from the helpful people at DCTUK.”

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Posted 7 years ago

“Very quick to send samples. Easy to order. Phone call to give date of delivery and text to give time of delivery. The carpet tiles look really good.”

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Posted 8 years ago

“Ordered for the 2nd time and will soon be ordering for the 3rd and fourth........ Very pleased x”

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Posted 8 years ago

“Excellent service from start to finish. Website is easy to navigate, helpful and friendly on contacting customer services. Easy ordering. Super fast delivery with friendly and helpful delivery guy (delivered to exact location I asked him too). Good after service follow up. Top notch service all round.”

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Posted 8 years ago

“I've ordered from DCTUK 3 times now, always good quality and great price. With my 2nd order the tiles I wanted had been discontinued, but they found me a perfect alternative. Great service.”

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Posted 8 years ago

“Excellent choice of carpet tiles. Found exactly what we needed and was kept informed of delivery. Great service, prompt delivery, fantastic product. Thank you.”

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Posted 8 years ago

“Excellent prices and quick delivery so I'm very pleased so would use again and recommend them to friends and family needing new flooring.”

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Posted 8 years ago

“Excellent service. Good price, good quality tiles, and next day delivery.”

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Posted 8 years ago

“Ordered incorrect colour carpet tiles as image wasn't accurate online then to be told I would have to pay £15 for collection and would receive a refund. Fine, then get radio silence. Email sent on 22 Aug then tried chasing 29 Aug then again today 7 sept.”

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Posted 8 years ago

“Fantastic pre and post sales team....thank you for your efficiency and expert help. As to the product.... It has taken me a long time to find the right flooring product for my narrow boat but it was worth the research! I know the carpet planks are primarily for commercial environments and some domestic areas...well please add boats to the list! Very easy to lay and look amazing. Thank you very much.”

DCTUK 5 star review on 7th September 2018

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Posted 8 years ago

“I am Currently renovating my home office, and i had a cunning plan to make a custom floor. DCTUK's carpet tiles were perfect for the job in both quality and price. They were easy to cut and glue down which made the whole job go very smoothly. The Tiles were Delivered 2 days after i ordered them which was very quick. The job is almost finished but i have attached a picture of my current progress. I hope you guys like is as much as i do.”

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Posted 8 years ago

Dominic, these photos are awesome! We love the Pac-Man design! Thanks so much for sharing with us and putting a smile on our face!

Posted 8 years ago

“Great floor tiles. Far too many emails on offers afterwards. Had to unsubscribe due to daily emails.”

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Posted 8 years ago

Hi, really sorry that you had too many emails. I have checked and you are now unsubscribed from our mailing list. We will pass your feedback to our marketing team. Thanks for letting us know.

Posted 8 years ago

“First part of the order was delivered with no issues. however when we needed an extra box of tiles the wrong colour tile was sent, however after contacting DCTUK the box of tiles was collected and the correct colour has been provided. A small problem that otherwise spoilt a good transaction.”

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Posted 8 years ago

Hi Robert, sorry that the process didn't go completely smoothly, but glad that the issue was sorted out promptly. Thanks for letting us know your feedback.

Posted 8 years ago

“Great value, great product, great service to ensure we received the right thing. No pressures, just fantastic help. Shame DPD delivery chap was a problem, but can hardly fault dctuk for that! Would certainly use them again :)”

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Posted 8 years ago

“We are happy with the product but found the delivery charges relatively high as we only needed a few tiles. We found the amount of mails we received after having looked on the site and before purchasing excessive. Please tone down! The actual service was excellent (though the DPD driver failed or misunderstood the delivery instructions).”

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Posted 8 years ago

“service was very good. we found just what we were looking for very quickly and at a very good price. we had a small problem because one box had mixed tiles in it and it was sorted out with a new box delivered within 24 hours excellent service.”

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Posted 8 years ago

“Excellent customer service and installation. Handled a difficult job with equanimity and to a thoroughly professional standard.”

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Posted 8 years ago

“Urgent job ! ordered Monday, delivered Tuesday 8 am, job finished by lunchtime, enough said”

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Posted 8 years ago

DCTUK is rated 4.8 based on 3,935 reviews