DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,817 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,817 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service again and can't recommend this company enough thanks Ray”

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Posted 6 years ago

“Fast efficient service, tile selection and quality far superior to what I found in local stores and at lower cost. Will use again.”

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Posted 6 years ago

“Having placed an order I phoned and explained I needed it urgently. I received it two days later in good time and delighted with the product. Would recommend DCTUZK and their friendly and efficient team.”

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Posted 6 years ago

“Excellant service”

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Posted 6 years ago

“Very good service and product...”

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Posted 6 years ago

“Visited in person received great help and was allowed to take samples away. Returned and bought the beeline tiles and was really made up with the product and service again.”

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Posted 6 years ago

“Process and delivery succesfull !!!”

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Posted 6 years ago

“This is the second time I have instructed DCTUK to supply/ remove/ dispose/fit carpet tiles in our offices and very happy with price and service received.”

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Posted 6 years ago

Thanks for the feedback Danny, hope to work with you again very soon!

Posted 6 years ago

“Good customer service and quick to respond to queries. Very helpful with quick turnaround of samples. Tiles I picked were good quality and met my expectations. I have already fed back a problem with damaged packaging on delivery and fortunately the tiles were undamaged. Apart from that a good deal and job done.”

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Posted 6 years ago

“Excellent service ! Carpet tiles arrived quickly (and it was in the run up to Christmas), price was good, and I didn't have to buy a set amount of the tiles I wanted, unlike most other suppliers. I'll definitely buy from DCTUK again.”

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Posted 6 years ago

“Excellent service, DCTUK have excelled great prices and range of products Thanks”

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Posted 6 years ago

“Delivery was next working day product arrived as requested will use these again 👍”

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Posted 6 years ago

“Great customer service, fantastic choice of product, and a team of fitters that made it look easy. Highly recommended”

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Posted 6 years ago

Thanks so much Derek!

Posted 6 years ago

“very please with the product purchased and speedy delivery. Carpet tiles went down nicely and will soon be ordering a few more.”

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Posted 6 years ago

“great”

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Posted 6 years ago

“happy!”

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Posted 6 years ago

“top firm. efficient and helpful. will always use them for flooring.”

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Posted 6 years ago

“Great”

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Posted 6 years ago

“Quick delivery, good quality”

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Posted 6 years ago

“Our job has been left incomplete since the initial attempted fit 6 months ago. The order has been the most extensive catalogue of errors and appalling communication from their fitting department. Items were delivered piecemeal, in damaged packaging and not in time for the fitting date. The subcontracted fitters had performed a very untidy initial job, and damaged much of the Marmoleum through not having briefed themselves on the manufacturer's installation instructions. Furthermore, the fitters then attempted to blame the product which we have had perform extremely well in a neighbouring building with complex floor plan since 2006. The fitters have had to return 3 times to attempt, -and fail to-, remedy the varying issues. At no point during the entire experience have DCTUK contacted us to check the progress of installation, and on two occasions the fitters have simply failed to show on the day. Save yourself months of stress, and avoid this company. If you must use them, I would strongly advise you withheld full payment until completion.”

Helpful Report

Posted 6 years ago

We are extremely sorry that you have received this service however we have rectified the situation and after speaking with you before the break you did confirm that now everything is to your satisfaction. This is a very unusual situation and we again apologise profusely for your incovenience. This problem was part of a bigger fit that you were happy with. I do hope that we could work again in the future!

Posted 6 years ago

DCTUK is rated 4.8 based on 3,817 reviews