DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,780 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,780 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service . High quality tiles”

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Posted 6 years ago

“Transaction went very smoothly”

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Posted 6 years ago

“Excellent quality tiles,very reasonable price and quick delivery on date provided👍”

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Posted 6 years ago

“If you need carpet tiles for any location DCTUK have the answer”

DCTUK 5 star review on 6th December 2019

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Posted 6 years ago

“Yes all good no problems”

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Posted 6 years ago

“Super speedy delivery and fantastic price”

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Posted 6 years ago

“As expected thanks”

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Posted 6 years ago

“Range of product was excellent. Being able to get a sample before placing an order is a bonus. Delivery was a bit long winded but once it was sorted everything turned out as promised. I would definitely use this company again.”

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Posted 6 years ago

Hi Ronald, Thanks very much for your feedback, we offer the sample service as we want the customer to be 100% on the product before you purchase. Glad you thought this was a bonus. As regards to delivery this particular manufacturer has a longer lead time for small orders. So glad you have the tiles now and would use us again. Thanks so much

Posted 6 years ago

“EXCELLENT SERVICE AND DELIVERY”

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Posted 6 years ago

“Great service quick delivery. Thank you Annabelle.”

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Posted 6 years ago

“responsive, fast, organised, exceptional delivery u service one of the best for me of recent times Chris CWC LTD”

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Posted 6 years ago

“Speedy delivery - faster than expected. Good product - as expected and easy enough to cut and lay.”

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Posted 6 years ago

“I was kept updated about the delivery and it was delivered on time.”

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Posted 6 years ago

“5 out of 5, sales department are knowledgeable and quick to respond, great prices on all products and deliveries on time”

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Posted 6 years ago

“Found the website very easy to use and a great choice. Ordered, delivered exactly as expected and fitter happy with the tiles purchased. Good service and really good price.”

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Posted 6 years ago

“Fast, efficient and helpful. A very good company to deal with. PERFECT +++”

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Posted 6 years ago

“didnt do anything that you all said you would. didnt deliver on day that you said - despite being told throughout the day i would receive the goods and constantly trying to get a confirmation no one would call me back - i sat in an empty shop from 8am till 6pm as you said i would definitely be getting the delivery. this delayed the whole of my shop refit. the front mat even though i had requested a choir mat was recommended a hard wearing mat that cost 80 plus and then couldny be fitted by your fitters who suggested i went a purchased from a carpet shop some trimming !!”

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Posted 6 years ago

I am so sorry to read this Jill, I understand your frustration with the delivery as we were informed by the manufacturer that it was going to be delivered on the Friday, I kept calling them then yourself and I also kept getting told it would be with you. Your fit was booked in for the Tuesday so we didn't have to delay as the tiles were delivered in time for the fit date. As regards to the matting we actually Screeded the height up (at no extra cost to yourself and an extra visit at no extra cost then we layed the entrance tiles - I know there were some over but that particular tile comes in 4m2 boxes and your Entrance area was smaller than that. We have a satisfaction form back that was signed off with Excellent or I would have called you again chatted this through, So sorry Jill that you didn't have the experience with DCT UK that we pride ourselves on!

Posted 6 years ago

“excellent service, very good product easy to fit.. arrived as expected.. thanks to Annabelle for customer service... would recommend this company”

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Posted 6 years ago

“great company 5 stars service delivery always on time”

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Posted 6 years ago

“East to deal with and very prompt arrival of samples. Decision on colour still to be made.”

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Posted 6 years ago

DCTUK is rated 4.7 based on 3,780 reviews