DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,674 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from start to end. Tiles had to come from the Netherlands but this was no problem for the team and they were delivered promptly and on time. 10/10 👍”

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Posted 1 year ago

“First class service and the carpet tiles are really good quality. I was kept informed every step of the way and within an hour of placing my order I received an email to say they'd be delivered the next day. They're the best online company I've dealt with.”

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Posted 1 year ago

“EXCELLENT SERVICE FROM DCTUK ! GREAT RANGE OF CARPRT TILES AND ORDERING COULDN'T BE EASIER. COMMUNICATIONS AND TRACKING OF MY ORDER WAS FIRST CLASS. I HAVE USED DCTUK IN THE PAST AND WILL CONTINUE TO DO SO. THANK YOU SO MUCH!”

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Posted 1 year ago

“Great customer service and delivered on time!”

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Posted 1 year ago

“DCTUK are the best company I have dealt with for a long time. Excellent customer service, delivery time and quality product. Will definitely use them again and would highly recommend”

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Posted 1 year ago

“I got the sample quickly and it was helpful for making my colour choice. Delivery of the carpet tiles was also quick and they followed up.”

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Posted 1 year ago

“Great product choice, unbelievably speedy delivery - I had an email that the carpet tiles had been sent only a few minutes after placing the order - great quality product - very happy.”

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Posted 1 year ago

“I ordered 2 colours of carpet tiles for my living space in my Ifor Williams BIAB. Unwittingly only ordering 4 of each colour instead of 2 boxes of 20. I only needed 2 sq metres. They went out of their way to source sample tiles for me, which were perfect for my needs. I love my living space with these bright tiles. Thank you Claire Cassidy”

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Posted 1 year ago

“helpful staff,exact product i needed ,sample sent next day and i then ordered over the phone and product arrived 2 days later,faultless”

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Posted 1 year ago

“Helpful advisor, fast delivery and love the product so thank you :)”

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Posted 1 year ago

“Excellent customer services, I made an error in my order, quickly rectified. Delivery as and when expected, love my carpet tiles. Would use again and recommend.”

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Posted 1 year ago

“Very helpful, assisting us throughout the whole process. :)”

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Posted 1 year ago

“Ordered carpet tiles for our home gym that’s just been built. Dean was very helpful and it was just so easy to deal with this company. Samples were easy to order and quality of these tiles are perfect for us. Will definitely use this company again. And thanks Dean for all your help. 👍🏻”

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Posted 1 year ago

“Ordering was easy. Delivery was very quick. The carpet tiles are of very good quality and much better than I have seen in the shops.”

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Posted 1 year ago

“Quick delivery and friendly delivery driver”

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Posted 1 year ago

“Excellent customer service on the telephone. I also needed the delivery before a certain date and I was pleasantly surprised when I received my order the very next day. Fantastic! A first class service by all the team. Thank you”

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Posted 1 year ago

Thanks H for the positive feedback, we appreciate it :)

Posted 1 year ago

“great service, second time i've bought from dctuk, and each time, samples requested arrived super fast, and tiles ordered arrived within 7/10 days as promised, and all present and correct.... and what a change to be able to actually SPEAK to someone at their Liverpool office for a bit of assistance when needed...top drawer Company!”

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Posted 1 year ago

“I've been ordering from DCTUK for some years now and they have been nothing but excellent with efficiency in their service. Amazing. Thank you DCTUK!”

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Posted 1 year ago

“excellent service”

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Posted 1 year ago

“Very helpful and had great cusotmer service. We weren't able to actually go through with the installtion due an in house change of design but all the help with samples, installtion ideas and planning details were very good as was Lewis who helped us with eveything.”

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Posted 1 year ago

DCTUK is rated 4.7 based on 3,674 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.