DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,935 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good action by letting me know delivery dates by text and email and hence we got prepared to organise fitters at the same time overall good service thanks”

Helpful Report

Posted 8 years ago

“Excellent service from DCTUK from initial enquiry to very speedy delivery. Kept me informed at all stages. Highly recommended. Top Banana!!!!”

Helpful Report

Posted 8 years ago

“Good service from start to finish.great products too.Very happy customer”

Helpful Report

Posted 8 years ago

“Excellent choice of flooring, very good descriptions and the free sample service was very quick indeed and helped me to chose the flooring perfect for our home. I rung the customer service telephone number for some assistance before placing the order and the representative was very knowledgeable and friendly. The tiles arrived by DPD on the day we wanted which was only two days after placing the order. All round excellent products and service.”

Helpful Report

Posted 8 years ago

“Service was excellent, and up dates well you couldn't ask for better, delivered in the time frame too, who could ask for more !!!!”

Helpful Report

Posted 8 years ago

“Very reliable, helpful and friendly service will use again.”

Helpful Report

Posted 8 years ago

“My order was a day late as the tiles I had ordered were not in stock but with excellent communication on the telephone (old fashioned, but foolproof) everything was very satisfactorily sorted out and my tiles look great in my new home office. Thank you”

Helpful Report

Posted 8 years ago

“Excellent customer service, Value for money, overall very happy and would definitely recommend 100%.”

Helpful Report

Posted 8 years ago

“Fantastic services ... getting sample sent =100%, ordering the products =100%, delivering products =200%. DCTUK are so on point. will be ordering again real soon. AAAAA******”

Helpful Report

Posted 8 years ago

“Delivery was 3 days, which was good. I laid the tiles in approx 4 hrs in a conservatory. very easy to lay”

Helpful Report

Posted 8 years ago

“WEll the website is good, plenty of information and technical spec, also friendly and easy to talk to customer service. My issue would be there is no information on the site about delivery exclusions, ie Northern Ireland. A surprise charge was not the best thing to hear, to further ship the item once I had already thought id paid my lot.”

Helpful Report

Posted 8 years ago

“best price!”

Helpful Report

Posted 8 years ago

“Great tiles, great price and delivery was fast. We have a very happy customer. Will definitely use again”

Helpful Report

Posted 8 years ago

“The carpet tiles I bought were £100 cheaper than I had been quoted locally. They arrived promptly as promised with emails updating us of delivery times. Delighted with the quality.”

Helpful Report

Posted 8 years ago

“Well, like me, l didn’t know much about carpet tiles until l came across DCTUK. I could order free samples so l could choose from. They are good quality tiles and easy to fit, and from start to finish your service was quick, efficient and also on time when you said so. I am very happy with the service. Thank you.”

Helpful Report

Posted 8 years ago

“My initial enquiry was responded to providing the information required, allowing me to request appropriate samples for consideration; with further queries regarding the tiles being answered immediately by the Sales Team (Sophie McCloskey) which enabled me to make a decision and proceed with the order which was processed immediately, with delivery within two days. Very efficient and stress free process. My only negative comment is the additional sales emails now being received having been added to the customer base.”

Helpful Report

Posted 8 years ago

“Excellent communications & very fast delivery”

Helpful Report

Posted 8 years ago

“Used the instalay 5mm with tiles and very happy with ease of fitting”

Helpful Report

Posted 8 years ago

“Very Good Service good delivery all on time”

Helpful Report

Posted 8 years ago

“Competitive price, efficient delivery and fair to customers”

Helpful Report

Posted 8 years ago

DCTUK is rated 4.8 based on 3,935 reviews