DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,775 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of products and excellent customer service from a team who obviously cares about getting it right for their customers.”

Helpful Report

Posted 3 years ago

“I recently ordered some carpet tiles. They were on offer for black Friday. The transaction was smooth from start to delivery, i would highly recommend this company. the tiles have now been laid and look great.”

Helpful Report

Posted 3 years ago

“? Do me a favour.”

Helpful Report

Posted 3 years ago

Hi Thomas, not a very useful review. You could perhaps give us the courtesy of explaining why you gave us 1 star. Our team work hard to help every customer and ratings have a real impact on our business. Thanks Jon

Posted 3 years ago

“Loved the selection and good quality tiles. Received the tiles in good time, so very pleased overall.”

Helpful Report

Posted 3 years ago

“Sales great good product shame that customer complaint took so long to sort had to wait over a week for one faulty tile to be replaced”

Helpful Report

Posted 3 years ago

Sorry to hear this David, can you email me at jon@dctuk.com and provide more information about what went wrong. I'd like to follow it up. We take reviews seriously and your customer experience is important to us. Thank you.

Posted 3 years ago

“Brilliant carpet tiles and easy to fit . it looks like carpet not carpet tiles really good product”

Helpful Report

Posted 3 years ago

Thank you Scott!

Posted 3 years ago

“Brilliant from start to finish. Primley cession all and really helpful. Great product too.”

Helpful Report

Posted 3 years ago

Thank you Hannah!

Posted 3 years ago

“Excellent service. Would recommend using this company.”

Helpful Report

Posted 3 years ago

“Tiles priced per tile and order accepted, but then told that only sold by box of 20. Order subsequently cancelled.”

Helpful Report

Posted 3 years ago

“The customer service and sales were brilliant. Any questions that I had were answered professionally and swiftly making my decision easy. Was informed as and when the delivery would arrive and updated regularly. Vanessa was the contact I spoke to and she was most helpful throughout. Will use again should my projects require their services.”

Helpful Report

Posted 3 years ago

“The samples arrived quickly and when I placed the order so did my flooring.”

Helpful Report

Posted 3 years ago

“Excellent and quick service was received. Easy to use/order website. Excellent communication from Ross informing me when to expect delivery which arrived on time.”

Helpful Report

Posted 3 years ago

“Excellent service and product from DCTUK. Bought Cosy Toes Misty carpet tiles for a bedroom. Arrived quickly. Excellent quality. 100% happy with the Computer and the product.”

Helpful Report

Posted 3 years ago

“Great customer service!”

Helpful Report

Posted 3 years ago

“Excellent service from Max and the team. This is the second time we have used DCT uk and would highly recommend them.”

Helpful Report

Posted 3 years ago

“The Colour was as described Quality was good”

Helpful Report

Posted 3 years ago

“Process of placing my order was user friendly. Feedback from DCTUK quick and efficient. Product delivered as scheduled. No comment on carpet quality at this stage. (not installed yet)”

Helpful Report

Posted 3 years ago

“We have ordered from DCT on many occasions, and never had any cause for complaint. They are always competitive in terms of price and deliveries are prompt. Would not hesitate to recommend their services.”

Helpful Report

Posted 3 years ago

“Brilliant service from start to finish. Will defo use again in the future.”

Helpful Report

Posted 3 years ago

“quick response and supply, great service supplying.”

Helpful Report

Posted 3 years ago

DCTUK is rated 4.7 based on 3,775 reviews