Dannell's Limited Reviews

Name: Dannell's Limited
Address: Unit 13, Abbey Mead Industrial ParkBrooker Road, Waltham Abbey
Rating: 4.80

4.8 Rating 2,618 Reviews

96 %

of reviewers recommend Dannell's Limited

4.8

Based on 2,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Dannell\'s Limited Reviews$

Visit Website

Phone:

01992 700311

Email:

info@dannells.com

Location:

Unit 13, Abbey Mead Industrial ParkBrooker Road
Waltham Abbey
EN9 1HU

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Dannell's Limited 5 star review on 14th July 2025

197

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have address with Aramex london and its linked to my address in Lebanon. My order was divided into 2 packages. I received one and the second was lost at Aramex office in UK as your Factory when they dispatched my order they forgot to mention my full right address, even though i already mention it when i ordered and i also sent email to ask and insist to mention the full one. They sent me confirmation that they did, but unfortunately, it wasnt and thats why not received to my address in Lebanon. I sent emails and the Factory manager kept confirming that the address was full and correct till i showed them the label that it wasnt. Anyway i did the full follow up till i founded my order and now it will be delivered to me in one week. So its delayed and in that case my lampshade date of delivery will be delayed too. I was really disappointed and i was always in contact with Diane who tried to help me and doing her best. But seriously i told her how an international company like yours do such a mistake and keep insisting that everything was right and this is the second time im having the same issue. I can only thank Diane who tried to assist me and do her best. And other services was poor.”

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Posted 2 years ago

“Great products, fantastic service, happy to be a repeat customer!”

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Posted 2 years ago

“So delighted with my purchases from Dannell and their excellent video made sure I made an amazing lampshade. Though rolling the wire frames was the trickiest part.”

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Posted 2 years ago

“Bought some cool melt glue sticks for as stated a cool melt gun. Sticks dia. dimension were not in the description (they should be) They are slightly large then specified by the gun itself. But luckily they do fit.”

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Posted 2 years ago

“Very quick delivery and a lovely colour”

Dannell's Limited 5 star review on 6th October 2023

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Posted 2 years ago

“Dannell's is a great firm. The team are really helpful, resolve any order issues quickly and the quality of product is excellent”

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Posted 2 years ago

“Great customer service and fast shipping. I received the order in the Philippines in just a few days. Thank you!”

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Posted 2 years ago

“I love these lampshade kits! So easy (I used wrapping paper not fabric) and come with helpful instructions. One sheet of wrapping paper makes three candle clip shades.”

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Posted 2 years ago

“Another great guy from Dannells. Excellent product packed very well and received super fast to NZ ! Thank you !”

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Posted 2 years ago

“Great choice of products.Just made my first pair of lampshades, easy to follow instructions and all components included. Quick delivery and good price. Thanks”

Dannell's Limited 5 star review on 30th September 2023

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Posted 2 years ago

“Great products, fast delivery!👏”

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Posted 2 years ago

“Such an easy process to purchase the lampshade kits online. Thanks Diane for your patience and help with freighting to Australia. It took what seemed like less than a week for the package to arrive! The kits themselves are very good and easy to put together. I can certainly recommend Dannells and will be ordering more kits in the future 🙏”

Dannell's Limited 5 star review on 27th September 2023

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Posted 2 years ago

“Great experience but sometimes it takes me a little while to find what I’m looking for as there’s so much to choose from and distract me!😂 Keep going as you are, you’re doing a fab job! Thanks Dannells.”

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Posted 2 years ago

“Good website and prompt delivery.”

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Posted 2 years ago

“I had prompt and excellent service especially when I needed my kits sent out quickly. It was good to get emails back telling me the progress of my order. It felt good to know that they were interested in what I did with the kits. There was a real person replying and not some AI. I told my craft group about my experience and they were very impressed with the way Dannell’s handled my order. Many thanks”

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Posted 2 years ago

“We received the Dannell's fitting in good time It was well packaged Fittting instructions were clear and easy to follow We used the fitting to hang a new lampshade at the top of the stairs It looks good and we are pleased with the new look Many thanks for the efficient service”

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Posted 2 years ago

“I placed my first order with Dannells a few weeks ago and right from the start they were very quick to respond and confirm my order and give me an estimated date for collection as I live local to them. They then very kindly had my order ready to collect a day early as I couldn’t make the collection day which was incredibly helpful of them. I will definitely be placing further orders with then. I also had a follow up email from Di asking if everything was alright with my order and if I needed any help just to contact them. I have found Dannells to be very efficient and extremely helpful and would highly recommend them.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Good product at a great price”

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Posted 2 years ago

“Quick delivery, as described”

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Posted 2 years ago

Dannell's Limited is rated 4.8 based on 2,618 reviews