Dannell's Limited Reviews

Name: Dannell's Limited
Address: Unit 13, Abbey Mead Industrial ParkBrooker Road, Waltham Abbey
Rating: 4.80

4.8 Rating 2,615 Reviews

96 %

of reviewers recommend Dannell's Limited

4.8

Based on 2,615 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Dannell\'s Limited Reviews$

Visit Website

Phone:

01992 700311

Email:

info@dannells.com

Location:

Unit 13, Abbey Mead Industrial ParkBrooker Road
Waltham Abbey
EN9 1HU

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Dannell's Limited 5 star review on 14th July 2025

197

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find the customer service is always great but I’ve not received these items yet.”

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Posted 2 years ago

“Exellent !”

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Posted 2 years ago

“Great product, great customer service; needed a change of address and all was organised promptly and friendly”

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Posted 2 years ago

“Dannell's website was easy to navigate and I quickly found what I was after. My purchase was paid for and posted all within a week. Great!!”

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Posted 2 years ago

“Excellent service arrived quickly in time for our craft group meeting”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“We purchased several different types of backings (mirror gold and double-sides clear & white) and of each several meters of length together with some fabrics from Dannells. The order process was fine, we were helped good in organizing shipping (which took a very long time) but the shipping cost was very high and the products are also rather expensive. Nevertheless, the fabrics are beautiful and of excellent quality so we were happy to produce shades with them. However, be careful if you wish to use any of the mentioned backings in combination with very thin, transparent or expensive tissues. Due to the protective foil being paper (instead of plastic), the film cracks easily and is often places broken resulting in the glue being exposed and the backing no longer fully flat. We have had many returns of shades after 5-6 months (when the resellers sold them) due to complains where the fabrics show dark areas where these cracks originally were. We could even reproduce this effect and it lead to us suffering a lot of damage. After contacting customer care, despite the fact I mentioned (and filmed) I was able to reproduce; they kept claiming their products are flawless so I'm not happy with these products, the experience or the result. We won't be ordering again obviously.”

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Posted 2 years ago

“Once you work your way around the website everything you need is right there. I called the team for information and they were able to sort out what I needed. My order arrived very quickly and I am very happy with my new lampshade.”

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Posted 2 years ago

“Excellent customer service from Di will keep coming back”

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Posted 2 years ago

“I have ordered from Danells on several occasions and always happy with the service and products. However on this online order I had made a mistake on measurements and this was quickly picked up and I was contacted by Diane to help rectify. Excellent customer service as she was also very helpful in answering a further question I had. Thank you”

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Posted 2 years ago

“I have been ordering from Dannells for a few months now, and the products and service have always been brilliant...everything arrives well packaged and correct. A pleasure to use Dannells products.”

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Posted 2 years ago

“Does the job”

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Posted 2 years ago

“Brilliant quick delivery of high quality, easy to use and well packaged lampshade kits. Fantastic.”

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Posted 2 years ago

“Perfect fit in my lamp shade. Very well packaged and quick delivery.”

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Posted 2 years ago

“very helpful, I was given very good advice. The Lady on the switchboard was knowledgable and understood the products on sale and their most appropriate application.”

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Posted 2 years ago

“Will only use Darnell’s for all my lampshade making”

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Posted 2 years ago

“Great customer service and extremely fast packing and delivery! Can't wait to use them again for other unique items.”

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Posted 2 years ago

“As always amazing service and products from Dannells. Importing in to Ireland was swift and smooth. Fantastic support from the team at Dannell’s!”

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Posted 2 years ago

“I am thrilled that I found this kit. Easy to follow directions; video link; everything included. I will be purchasing additional kits!”

Dannell's Limited 5 star review on 31st July 2023

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Posted 2 years ago

“Excellent choice of lampshade kits”

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Posted 2 years ago

Dannell's Limited is rated 4.8 based on 2,615 reviews