Dannell's Limited Reviews

Name: Dannell's Limited
Address: Unit 13, Abbey Mead Industrial ParkBrooker Road, Waltham Abbey
Rating: 4.80

4.8 Rating 2,614 Reviews

96 %

of reviewers recommend Dannell's Limited

4.8

Based on 2,614 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Dannell\'s Limited Reviews$

Visit Website

Phone:

01992 700311

Email:

info@dannells.com

Location:

Unit 13, Abbey Mead Industrial ParkBrooker Road
Waltham Abbey
EN9 1HU

Write Your review

Tell us how Dannell's Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dannell's Limited 5 star review on 14th July 2025

197

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first kit from Dannell’s, but it won’t be the last! I really enjoyed making it and think it looks great. I had made some cushion covers and had quite a lot of material left over and thought a bin for under the desk in my home office would look great. The kit arrived quickly with everything included (except the fabric). The illustrated instructions were clear and easy to follow, as are the excellent videos. I found finishing off around the edges the trickiest part of the project, there is a technique which I soon mastered with the aid of the tool provided. The bin is a good size, my only slight criticism would be the strength of the lining as it is rigid but can flex when picked up, a slightly stronger lining material would be better, but this is a minor issue with an otherwise excellent product. I enjoyed making this so much, I now intend to make a matching lampshade, I fear this could become additive!!”

Helpful Report

Posted 1 year ago

“Brilliant fast service as per norm no issues”

Helpful Report

Posted 1 year ago

“Great kit! Easy to make and wonderful bin at the end .. Took a chance and bought 5 to take advantage of discount..and glad I did”

Helpful Report

Posted 2 years ago

“Very quick delivery, good service”

Helpful Report

Posted 2 years ago

“Prompt delivery and goods arrived in good condition as ordered”

Helpful Report

Posted 2 years ago

“The lampshade kit was excellent. I painted my own design on it and it was very straightforward to make. The video instruction helped too. I will buy again.”

Helpful Report

Posted 2 years ago

“Brilliant service - fast delivery - helpful tutorial”

Helpful Report

Posted 2 years ago

“A great variety of products. Nice and simple ordering process. I opted for click and collect - the order was ready in 2 days and collecting was easy. Very happy with my lampshade frame”

Dannell's Limited 5 star review on 23rd October 2023

Helpful Report

Posted 2 years ago

“Very high quality product! Easy to work with and strong connection with materials.highly recommend to use.”

Helpful Report

Posted 2 years ago

“Great service and materials.”

Helpful Report

Posted 2 years ago

“I have already reviewed, but just want to say again, how impressed I am with this company. Their professionalism, speed of response, knowledge and patience to the uninitiated, is second to none and very much appreciated.”

Helpful Report

Posted 2 years ago

“Sadly I had to return the lamp frames as they were not the shape I was expecting. The package arrived very promptly from order - but my return has not been acknowledged and no refund so far??!”

Helpful Report

Posted 2 years ago

“Excellent company to deal with from placing an order to delivery being kept informed every step is amazing”

Helpful Report

Posted 2 years ago

“The service and staff are very helpful and friendly I would like to thank all and would love to recommend this company to everyone thank you.”

Helpful Report

Posted 2 years ago

“This company is consistently, super efficient, courteous, helpful and keep their word. I used them previously and I needed to order some more stock. They located the item as I could not remember dimensions etc. Again they rushed the order as promised and called to confirm that it would be ready for collection. Great service.”

Helpful Report

Posted 2 years ago

“Easy order process Goods arrived in good time. Problem with delivery company as order delivered in two separate drops, but not Dannell's fault. Goods arrived in good condition Nice follow up email to check all OK Would order again and recommend to friend”

Helpful Report

Posted 2 years ago

“I have address with Aramex london and its linked to my address in Lebanon. My order was divided into 2 packages. I received one and the second was lost at Aramex office in UK as your Factory when they dispatched my order they forgot to mention my full right address, even though i already mention it when i ordered and i also sent email to ask and insist to mention the full one. They sent me confirmation that they did, but unfortunately, it wasnt and thats why not received to my address in Lebanon. I sent emails and the Factory manager kept confirming that the address was full and correct till i showed them the label that it wasnt. Anyway i did the full follow up till i founded my order and now it will be delivered to me in one week. So its delayed and in that case my lampshade date of delivery will be delayed too. I was really disappointed and i was always in contact with Diane who tried to help me and doing her best. But seriously i told her how an international company like yours do such a mistake and keep insisting that everything was right and this is the second time im having the same issue. I can only thank Diane who tried to assist me and do her best. And other services was poor.”

Helpful Report

Posted 2 years ago

“Great products, fantastic service, happy to be a repeat customer!”

Helpful Report

Posted 2 years ago

“So delighted with my purchases from Dannell and their excellent video made sure I made an amazing lampshade. Though rolling the wire frames was the trickiest part.”

Helpful Report

Posted 2 years ago

“Bought some cool melt glue sticks for as stated a cool melt gun. Sticks dia. dimension were not in the description (they should be) They are slightly large then specified by the gun itself. But luckily they do fit.”

Helpful Report

Posted 2 years ago

Dannell's Limited is rated 4.8 based on 2,614 reviews