Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,091 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and lovely products. Definitely would buy from them again.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Fast and profucats came quickly in the right size”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Great service”

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Posted 1 year ago

“Absolutely love Dance Direct- it's been really helpful for sourcing uniform for the families in my dance school. A couple of improvement points: 1) Improve delivery time from order time as some times orders take weeks to arrive 2) Some of your baby blue leotards advertised as 'sky blue' arrive in either baby blue or lavender blue- this has been frustrating for several families.”

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Posted 1 year ago

Thank you for the review. I have passed on your comments and someone from the customer service team will be in touch with you.

Posted 1 year ago

“Great website loads of options and easy to find stuff.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Always speedy delivery when I order from you. Thank you, my daughter will be very happy at xmas”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Dance shoes came quickly and are good quality”

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Posted 1 year ago

Thank you for the product rating.

Posted 1 year ago

“Daughter looking forward to practice, good delivery. A little larger than expected!”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 1 year ago

“Very efficient.”

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Posted 1 year ago

Thank you for the review!

Posted 1 year ago

“They see amazing! Great clothes and lots of stock, I love my jazz shoes!”

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Posted 1 year ago

Thank you for your review. I am so glad to hear that you are happy with your purchase!

Posted 1 year ago

“Really enjoying class”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Good choice of products and quick delivery. Helpful customer service when I needed to return an item and reorder in a different size.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and our service.

Posted 1 year ago

“My order arrived quickly. The shoes fit perfectly and are comfortable.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Was sent the wrong item but after contacting customer services they rectified their mistake and sent the correct item swiftly.”

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Posted 1 year ago

Thank you for your review. I am sorry about the mistake but it is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Efficient and great suprise with the mystery bag”

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Posted 1 year ago

Thank you for the product rating! I am glad to hear that you are happy with your purchase

Posted 1 year ago

“Great product, great price, friendly customer service team and do what they say will do. Just be warned- exchange process is slow which is why I have dropped a star. (They say it will take upto 14 days, and I had hoped it would be a lot sooner- it wasn't- it took the full 14 days to process which left me nearly 3 weeks from sending my return to receiving my new pair)”

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Posted 1 year ago

Thank you for the review and your positive comments on our company. Unfortunately due to delays in the postal/courier services the return process can take up to 14 days but the team do their best to make sure credits are done as swiftly as possible.

Posted 1 year ago

“So far so good. The leotard I ordered was too small unfortunately so I'm waiting on a replacement. The return was free though so I'm keeping my fingers crossed that the next size up fits better.”

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Posted 1 year ago

I am sorry that the leotard did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. I hope the replacement is just right.

Posted 1 year ago

“Great quality dancewear, and good customer service when the item was too small.”

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Posted 1 year ago

Thank you for the product review I will pass this on to the buying team. Your comments will be helpful to our other customers.

Posted 1 year ago

“Always delivered quickly and item as expected.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“The process was easy and the foot thong arrived quickly.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the ease of ordering.

Posted 1 year ago

Dance Direct is rated 4.7 based on 8,091 reviews