Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,031 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Costumes were really great. Arrived quickly. Excellent quality.”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Wrong item received, wrong shoe type, wrong size. Still waiting a refund”

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Posted 2 years ago

I am sorry you received the wrong shoes. I can see the return was made after the 22nd March and as we state that returns will be processed within 14 days you should have your refund soon.

Posted 2 years ago

“Great selection of products, sizing is true and delivery is brilliant.”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“The item purchased is perfect, however they were let down by the postage company not delivering on time, a full refund of postage was paid with no hassle. Thank you.”

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Posted 2 years ago

I am sorry you did not receive your parcel on time but am pleased that you are happy with the way we dealt with the problem.

Posted 2 years ago

“Quick delivery, great selection of products. Have some great sales.”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Reliable Super fast delivery Great variety of dance wear”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Super fast delivery Very helpful with any questions Great choice of dance wear 🤩🤩”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“Fairly quick efficient service.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

“Excellent prompt service”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 years ago

“Had quite a few issues with the outfit Firstly it came without the hair assessorie The the strap on the dress came away on the first time wearing requiring to be re stiched Disappointed overall”

Helpful Report

Posted 2 years ago

I am sorry you are not happy with the costume. Please contact hello@dancedirect.com who will help you. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they are faulty. The goods are then refunded.

Posted 2 years ago

“I bought some new dance tights and they were just like how I viewed them. The service was really good as well as the delivery time. Really impressed and I will definitely be buying my dance items off here again😃”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“Excellent service always posted quickly and well packaged.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

“Great delivery, product is good quality and was made up when it came with different straps, clear and normal. Good fit and quality”

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Posted 2 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 2 years ago

“A little bit more expensive but great service, range and availability.”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with our service. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Have ordered many products from Dance Direct from tights and leotards to competition costumes. Easy to order and swift delivery.”

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Posted 2 years ago

Thank you for your review and continued custom. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Good so far, hopefully will wear well”

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Posted 2 years ago

Thank you for the review.

Posted 2 years ago

“This is the third time I've bought dance shoes for my son from Dance Direct. Each time they've arrived within a few days, and the quality versus price ratio is fantastic. I wouldn't buy his dance shoes from anywhere else. Thank you for the great service!”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Speedy delivery and great service”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 2 years ago

“I purchased quality beautiful items. Kids sizes fit perfectly, fast delivery too👌 . 💯 recommend”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 2 years ago

“Great quality and excellent prices!”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

Dance Direct is rated 4.7 based on 8,031 reviews