Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,031 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, cannot fault them at all. The items I needed were dispatched in good time and arrived in great condition. Thank you very much!”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

“The main item I needed arrived in the morning of the day after I needed it, even though I paid for next day delivery. But I didn’t have to wait to too long and pleased with the quality of all the products.”

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Posted 2 years ago

I am sorry you did not receive the item you needed in time, but thank you for the 4 star rating for the quality of our products.

Posted 2 years ago

“What I ordered, on time. Thank you.”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 2 years ago

“Very bad service, ordered a pair of jazz dance shoes and paid for next day delivery. 1 week later no shoes, emailed them because there is no telephone number. They dispatched the shoes on the Monday, 1 week after the first order, again next day delivery, did not arrive until the Wednesday”

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Posted 2 years ago

All I can do is apologise that you have not received the standard of service we pride ourselves on. I understand that the customer service representative that you were corresponding with has arranged for your postage costs to be refunded.

Posted 2 years ago

“Nice quality and very quick delivery”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 2 years ago

“Customer service is very slow and very bad”

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Posted 2 years ago

I am sorry you feel that our service was slow. You ordered on the 8th and the parcel was delivered on the 13th. There was a weekend between ordering and delivery and Royal Mail 48 hour service do not deliver over weekends.

Posted 2 years ago

“It arrived very quickly love the style and the material great fit and value for money”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the fit of your purchase.

Posted 2 years ago

“Everything that was ordered came, good quality no complaints within 3-5 working days”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Lots to choose from, everything i needed for my daughter, easy to order, good value and very helpful customer service when you need it - thank you!”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

“Quality products. Good service. Reasonable price.”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with our service and the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Good company, site easy to use”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 2 years ago

“Placed my first order for a Bloch leotard. Order confirmation came through quickly and item arrived as expected”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Prompt delivery. Which was much appreciated.”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 2 years ago

“Had exactly what we wanted, fairly quick delivery. Helpful size options guide as well. Would definitely use again.”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“Excellent service, fast delivery.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and quick delivery.

Posted 2 years ago

“Good quality dance wear at competitive affordable prices. Love the range.”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Super fitting, true to size, excellent quality and very flattering!”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality and fit of your goods.

Posted 2 years ago

“Fab quick service, items are always top quality”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 2 years ago

“Great prices. Quick delivery. Will shop again.”

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Posted 2 years ago

Thank you for the review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Easy ordering, a good range of prices and excellent delivery and returns without any hassle.”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

Dance Direct is rated 4.7 based on 8,031 reviews