Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered knee pads. Delivery was exactly as they said so they came in time for what I needed. Great quality considering the price. Really thick, protective knee pads. Only downside is the sizing is too small despite me measuring so they don't sit well on my knees.”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 4 years ago

“Good quality products at a reasonable price. Dancewear for teenage boys is not always easy to find.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Very good quality for the money no problems from ordering to receiving my shoes”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the ease of ordering.

Posted 4 years ago

“Product arrived in the time frame advertised and fairly priced.”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“I have always managed to find what I need”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Extremely pleased with goods & quality but disappointed at time taken to return ballet shoes & replace with larger size. I have reordered rather than wait for process”

Helpful Report

Posted 4 years ago

We are pleased that you liked your purchases, but sorry you were not happy with the wait for the returned goods. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded within 14 days of the return being processed.

Posted 4 years ago

“Lovely website and good customer service!”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website and our service.

Posted 4 years ago

“Service and range is good, the sizing of the products vary a lot”

Helpful Report

Posted 4 years ago

Thank you for your review. Sizing can indeed vary from brand to brand, but we have a comprehensive size guide on our website which you can find here: https://www.dancedirect.com/sizing

Posted 4 years ago

“Good stock of items required. Postage happens Mon-Fri so be mindful of this if needing an item promptly.”

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Posted 4 years ago

Thank you for the review and your comment about the shipping which will be useful to our other customers

Posted 4 years ago

“Easy to use”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website.

Posted 4 years ago

“I've always trusted Dance Direct. They have a good range of products and timely delivery service. Somewhat frustrating to not be able to get hold of the specific item I required.”

Helpful Report

Posted 4 years ago

Thank you for the review. I am sorry that on this occasion we did not have what you were looking for but our shelves are filling up as quickly as our suppliers can deliver into us.

Posted 4 years ago

“Thanks for the shoes. They're good and the delivery was fast. One soe had a slight overhang of metal. But they seem to be ok.”

Helpful Report

Posted 4 years ago

Thank you for the review. If you would like us to look at the overhanging shoe please send a photo of it to hello@dancedirect.com

Posted 4 years ago

“Delivery was fast, shoes came in good condition”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Good products reasonably priced and quick delivery”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with your goods and the speed of delivery. We always try to give the best value for money.

Posted 4 years ago

“Shoes do job perfectly were a good price. Website easy to nagotiate.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website and with the shoes you bought.

Posted 4 years ago

“Always quick delivery and good selection. When an item I ordered was out of stock their communication was excellent.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Brilliant bargins and lovely products for my little dancer.”

Helpful Report

Posted 4 years ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Good quality and they're accurate sizing. Very happy.”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with your purchase.

Posted 4 years ago

“Leotards arrived quickly and fit perfectly. My girls haven’t wanted to take them off!”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase

Posted 4 years ago

“Lovely products, fast delivery. Overall very pleased!”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

Dance Direct is rated 4.7 based on 8,092 reviews