Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices and fast delivery. Quite a few things I wanted were out of stock.”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We are doing our best to bring our stock levels back to normal and are waiting on our suppliers to send in our orders.

Posted 4 years ago

“Good range of products and delivery was fast with good updates”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the range of our products.

Posted 4 years ago

“Great communication when something I ordered was out of stock, very reasonable prices and quick delivery.”

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Posted 4 years ago

Thank you for the review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Quick delivery, good communication and very well set up and well priced website!”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and our service.

Posted 4 years ago

“Initially had to chase my online order but once I contacted them they were very responsive. The item I ordered arrived in good state and is of good quality”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and found the team responsive to your query. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“I really like Dance Direct products, especially the opaque tights that I use in my daily life, the clothing, etc. The only bad surprise is the customs fees that you have to pay on delivery. This should be mentioned on the website.”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. If you log in to www.dancedirect.eu there is a link to information on Custom Duty charges which are unfortunately completely out of our control.

Posted 4 years ago

“Deliver was fast and product perfect! My daughter loves the new leotard!”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Found what I was looking for. Easy to use and order and came very quickly. Good price too”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“I was very disappointed at how long it took to despatch and deliver a small packet of hairpins after paying what I believe to be an eye-watering delivery charge which could have been sent in the ordinary post.”

Helpful Report

Posted 4 years ago

Thank you for the review. We despatch within 3 days of ordering and use a tracked 48 hour delivery service so we can be sure that your parcels are delivered. This applies to all orders no matter what the size and gives peace of mind to our customers as they can track the progress of the parcel themselves. It is good to see that you liked the pins.

Posted 4 years ago

“really good quality not see through”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 4 years ago

“Great service and quick delivery.”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“Products always as described and good quality. Postage could be a little faster but that is my only feedback.”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. I will pass on your comments about the delivery.

Posted 4 years ago

“Great selection of dance wear and always recieved in the timely way. My daughter loves when a package arrives ❤️.”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Ive been a customer for quite some time now. Dance direct has always offered rather good selection of products for various genres of dance, vast colour and style selection. Though some website features do sometimes become temperamental- i believe Dance direct is a quality supplier and id even go as far to say - choice number 1 for a dancer. Keep up the good work, work on some improvements on the website and thank you for being there.”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“Very good pointe shoes, fit well and good shank to them. Perfect for dancing in and will last a long time too.”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Fast delivery, amazing material, gorgeous color - love it! Only thing I didn’t really count on was customs having to be paid because of Brexit - well, my mistake though!”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. Sorry about the customs charge, but that is out of our control.

Posted 4 years ago

“Brilliant service,arrived quicker than stated and quality is amazing Very happy 😊”

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Posted 4 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 4 years ago

“Super easy to use and easy to find what I needed”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Good price, would be nice if delivery could be quicker”

Helpful Report

Posted 4 years ago

We are doing everything we can to exceed expectations in terms of delivery, however at the moment we are still despatching within 3 working days from order placement.

Posted 4 years ago

“The size guide was accurate. I love the material.”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality and fit of your goods.

Posted 4 years ago

Dance Direct is rated 4.7 based on 8,092 reviews