Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,782 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,782 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 13th July 2025

Leanne

Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

Amelia C

Dance Direct 5 star review on 9th May 2025

Stephanie

Dance Direct 5 star review on 8th May 2025

Sam

356

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, amazing material, gorgeous color - love it! Only thing I didn’t really count on was customs having to be paid because of Brexit - well, my mistake though!”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. Sorry about the customs charge, but that is out of our control.

Posted 3 years ago

“Brilliant service,arrived quicker than stated and quality is amazing Very happy 😊”

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Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 3 years ago

“Super easy to use and easy to find what I needed”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 years ago

“Good price, would be nice if delivery could be quicker”

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Posted 3 years ago

We are doing everything we can to exceed expectations in terms of delivery, however at the moment we are still despatching within 3 working days from order placement.

Posted 3 years ago

“The size guide was accurate. I love the material.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality and fit of your goods.

Posted 3 years ago

“Good service delivered when promised. Shoes were good quality although worth noting a slim/small fit so may be worth sizing up if you want more wear out of them.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. Thank you for the comment about sizing.

Posted 3 years ago

“Lovely shoes and fast service”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Dance Direct came recommended by fellow dancers. Good selection of items. Need a favorites list for items of interest.”

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Posted 3 years ago

“Great but need a greater ranges of size”

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Posted 3 years ago

“Good service, quick delivery.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 3 years ago

“Happy with the product we received.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 3 years ago

“Great leotards, really good quality, affordable price. I love the cotton ones. They feel really thick and supportively. The sizes come up very small as apparently all dancers are meant to be miniature so be generous with yourself and size up.”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 3 years ago

“Easy enough to navigate the web and order. Came in time . Fab service :)”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website and our service.

Posted 3 years ago

“I didn’t get an order confirmation email which worried me with spending £100+ but the items came within a few days. One of the costumes had a broken hair piece but nothing that superglue can’t handle.”

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Posted 3 years ago

Thank you for the review. I do not know why your confirmation email did not reach you but am happy that your order came quickly. Sorry about the hair piece. I hope your fix holds up to wear. If not please let us know.

Posted 3 years ago

“I'm a very short 64yr old and just wanted some short leg warmers lol. They do the job thank you. My only gripe is that the ones with lurex in do not stay up, but the plain black are fine.”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the black leg warmers. I hope they do the job and keep your "short" legs warm!

Posted 3 years ago

“First time used. Fast efficient service and easy to navigate their website. Was responded to promptly when I had query.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and our service.

Posted 3 years ago

“Ordered Split Sole pull on Jazz dance shoes. Great fit and very hard wearing. Second pair I’ve bought for my daughter.”

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Posted 3 years ago

Thank you for your review. It is good to know you liked the jazz shoes.

Posted 3 years ago

“Thank you!”

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Posted 3 years ago

Thank you for the review. We love to hear from grateful customers.

Posted 3 years ago

“Good delivery time, good selection of products that you can’t find elsewhere.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“All items arrived promptly... Needing to return a few due to sizing. My daughters white costume did have a slight mark on it. It's not noticeable from a distance but with it being white you can see it close up.”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. Please send a photo of the marked item to hello@dancedirect.com so the team can see the issue and put it right.

Posted 3 years ago

Dance Direct is rated 4.7 based on 7,782 reviews