Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,783 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,783 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Tell us how Dance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dance Direct 5 star review on 13th July 2025

Leanne

Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

Amelia C

Dance Direct 5 star review on 9th May 2025

Stephanie

Dance Direct 5 star review on 8th May 2025

Sam

356

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality products and reasonably priced. Had to wait for size to come in stock but well worth the wait!”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“I love dance direct, the prices are great and the quality of the products are great too. My only criticism would be that I find the sizes often come up quite small, but maybe this is just in the plume leotards and not the other styles. Thank you for your great delivery service and affordable prices!”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with our service and the quality of your goods. We always try to give the best value for money. As far as the sizing goes, the manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 3 years ago

“Dance Direct can always be relied on for reasonable prices, prompt delivery and having what you need! Wouldn't go anywhere else for my dance essentials!”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

“The clothes came efficiently and fit exactly how I would expect for their sizing, very impressed!”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Good customer service. Replied in a timely fashion”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

“It was all good besides my order mishap but once that was sorted they're great especially the customer service lady .”

Helpful Report

Posted 3 years ago

Thank you for the review. It is good to hear that even when there is a mishap we deal with everything so well. I will pass your comments on to the team.

Posted 3 years ago

“I love the lightweight, simple and elegant design. However, it's a small size 5, so they come a bit small. I hope they are alright once I start wearing them.”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your ballroom shoes.

Posted 3 years ago

“The products of DanceDirect are high quality garments that any amateur or professional dancer would love to wear.”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Good website layout and keep customer well updated throughout the process. Products all of good quality and as expected.”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website and our service.

Posted 3 years ago

“Loved the mesh dress leotards at half price sale, perfect for our show! Just a shame we couldn’t get all the required sizes and had to get them at full price elsewhere. Have used dancedirect for a number of dancewear items over the last 15 years, always excellent value for money, thank you!”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection. Sorry we did not have all the sizes in the sale but am glad you managed to get some.

Posted 3 years ago

“It was difficult to get the ballet leotard we needed due to stock issues (it would be useful if you could get an alert when stock had arrived) and the ballet pumps had to be exchanged even though they were listed as in stock. But the communication was polite at least.”

Helpful Report

Posted 3 years ago

Thank you for the positive review. We value all comments and I will pass on yours about stock notifications. Our team will be pleased to hear your comment about communication.

Posted 3 years ago

“Very pleased with the quality of the dance wear. Sizing came up as expected. Reasonably priced and overall very happy.”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“I haven't received it yet, but I'm really looking forward to it because it's a brand I admire.”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

“Quick delivery of items just wished I ordered a smaller size.”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly .

Posted 3 years ago

“prompt delivery; pleased with the fit and quality of product”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Search engines are a bit fussy with to many filters that you have to go through but then the process of ordering was very easy.”

Helpful Report

Posted 3 years ago

The IT team have worked hard to make the website user friendly and I will pass your comments on to them.

Posted 3 years ago

“Lovely quality dance wear - and good service”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“I received my order faster than expected. Great brands and good variety, and the quality of the product when it arrived was as good as always.”

Helpful Report

Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 3 years ago

“Costumes came quickly good value for money, one was too small”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase, even if one was too small.

Posted 3 years ago

“Hi! I thought the service was brilliant, but my daughter is small for her age, I got a leotard for age 8 and she is just turning 7 next week and its too small. I think it should be made clear how the fit will be, if the tendency of a brand is to be smaller or larger or regular sizes. I think you could also work on your website a bit, the naviagtion and visuals are not the most user or aesthetically friendly. Thanks”

Helpful Report

Posted 3 years ago

I am sorry that the leotard did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. Our IT team are working hard to to make the website user friendly and I will pass your comments on to them.

Posted 3 years ago

Dance Direct is rated 4.7 based on 7,783 reviews