Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.67

4.7 Rating 6,752 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 6,752 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 11th May 2024

Faruk O

Dance Direct 5 star review on 10th May 2024

Lorraine

Dance Direct 5 star review on 5th May 2024

Olga

Dance Direct 5 star review on 25th April 2024

Mayte

Dance Direct 5 star review on 19th April 2024

Fiona P

281

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely leotard and delivery was on time..”

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Posted 7 years ago

“I'm trying to contact first position to exchange some shoes I bought in the wrong size. I have emailed and phoned but no response.”

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Posted 7 years ago

“The items I ordered turned up very quickly. Unfortunately 3 packs of tights that I ordered were the wrong size and another pack was the wrong type. As I need them urgently for a dance show the wait for an exchange is too long so a twenty mile round trip to the dance shop needed. Disappointing when order pickers don't appear to check sizing details carefully enough. ????”

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Posted 7 years ago

“The shoe is premium quality however I paid extra £5 for next day delivery and I get after 8 days . The help center apologised and promised I'll get back my 5 quid but I didn't sins...:(”

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Posted 8 years ago

“Great selection of stuff. Good prices. Very slow website.”

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Posted 8 years ago

“Customers email enquiries were followed up promptly”

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Posted 8 years ago

“you need to revaluate your sizes we ordered a small adult size for a 14 year old girl, but we had to let our 8 year old granddaughter have the item.who is very small.we did not send the item back,it was to much hassle .how does an item which is ,sized small adult only fit a very small 8 year old.its not very good.”

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Posted 8 years ago

“The service was excellent but unfortunately the product was sized incorrectly.”

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Posted 8 years ago

Dance Direct is rated 4.7 based on 6,752 reviews