we were extremely happy with the fast delivery ! 1 week from the UK to toronto -my friends daughters shoes fit perfectly according to the chart but my daughters did not - she is a 7.5 us ladies and we were advised to buy capezio jags in the 8- she tried the shoes in size 8 at a dance competron to be certain - these shoes are small and wondering if they were mis sized - she has to tape them to keep on her feet as they are stretched and fall off heels - you can tell stretched as the small holes show her white socks through to accomodate foot - no way she would be a 9