Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,743 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Tell us how Dance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

355

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website, easy to order and arrived quickly! All round good service, thank you 😊”

Helpful Report

Posted 4 months ago

Thank you for the 5 star review!

Posted 4 months ago

“Fantastic quality; clearly well made! The dress came beautifully presented in a dress bag, which will be very useful. Arrived very quickly.”

Helpful Report

Posted 4 months ago

Thank you for the 5 star review! We are pleased you are happy with your goods!

Posted 4 months ago

“My daughter is happy with her dance bra and it was received when expected.”

Helpful Report

Posted 4 months ago

Thank you for the 5 star review!

Posted 4 months ago

“Fantastic quality and quick delivery thank you so much”

Helpful Report

Posted 4 months ago

Thank you for your 5 star review!

Posted 4 months ago

“Excellent service, prompt delivery everytime”

Helpful Report

Posted 4 months ago

Thank you for your 5 star review!

Posted 4 months ago

“I got my ballet slippers from here and found ones in my skin colour which I absolutely loved x they came so quick and have withstood a lot of dancing x will definitely buy from here again x”

Helpful Report

Posted 4 months ago

Thank you for the 5 star review! We are pleased you are happy with your ballet slippers.

Posted 4 months ago

“Beautiful costumes arrive in bag with accessories the next day .They fit amazing and the girls email straight back with sizing advice . My daughter does competitions and there is something for everyone in every style of dance from sparkle to floaty lyrical and character to everyday dance essentials xx”

Dance Direct 5 star review on 7th February 2025

Helpful Report

Posted 4 months ago

Thank you for your wonderful review! It makes our day when we hear positive comments.

Posted 4 months ago

“Qucik delivery. Beautiful dance shoes, correct sizing, easy to get on and off.”

Helpful Report

Posted 4 months ago

Thank you for your review. We are pleased you are happy with your dance shoes!

Posted 4 months ago

“Have mostly found the things that I want on dance direct.”

Helpful Report

Posted 4 months ago

Thank you for the 5 star review!

Posted 4 months ago

“Very easy to use website. Quick purchasing and delivery times. Easy to return an item and quick to reimburse without charge. Thank you!!”

Helpful Report

Posted 4 months ago

Thank you for the 5 star review! We are pleased you are happy with our service.

Posted 4 months ago

“Beautiful leotards and great selection. My daughter is thrilled! Quick delivery too.”

Helpful Report

Posted 4 months ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection. We hope you and your daughter keep on shopping!

Posted 4 months ago

“Website easy to use and wide selection of dance wear.”

Helpful Report

Posted 4 months ago

Thank you for the review. We are so pleased that you are happy with the website and the range of products we offer.

Posted 4 months ago

“Original order was great but exchange process is very slow and no communication to advise the process or status. Had to email to ask and just got told ‘2 weeks for delivery’ Returned mine 2wks ago, the day they were delivered and still no sign of when I’ll receive the replacement. Good job I didn’t need them for my class. It’s put me off using DD after the initial very positive order experience. Could’ve been avoided if they tell you this, would’ve ordered 2 pairs for size or asked for refund and re-ordered straight away.”

Helpful Report

Posted 4 months ago

I am sorry you are not happy with the returns and exchange process. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded. Your return will be processed within 14 days of receipt of the parcel.

Posted 4 months ago

“fast despatch and delivery. A1 customer service.”

Helpful Report

Posted 4 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 months ago

“Quick shipping, good prices. The return process is a bit cumbersome comparing to other shops. Overall recommend this!”

Helpful Report

Posted 4 months ago

Thank you for your review and recommendation. It is good to hear your order arrived promptly and that you are happy with the value of your purchase.

Posted 4 months ago

“This is the first time I have bought from you. It was a very easy process with my shoes being received in super quick time. Excellent thanks.”

Helpful Report

Posted 4 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 months ago

“I have used this company many times now fory daughters dance wear and show costumes, everything is of excellent quality and I find it is the most reliable for delivery times, I have never had a costume arrive late which takes away all the stress when having to buy last minute costumes for competitions as I know they will arrive on time. I will continue to use this website for as long as my daughter dances. Also they always have an excellent range of stuff in the sale, I always have a look through when looking for new stuff.”

Helpful Report

Posted 4 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 months ago

“really good delivery times and great quality products highly recommend”

Helpful Report

Posted 4 months ago

Thank you for the 5 star review!

Posted 4 months ago

“Leotard fits as expected. Speedy delivery. Thank you .”

Helpful Report

Posted 4 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 months ago

“Accurate website, good products and fast service at a good price!”

Helpful Report

Posted 4 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 months ago

Dance Direct is rated 4.7 based on 7,743 reviews