Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,044 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,044 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, great item. Having to exchange as sadly ballet shoes are too small for my little girl but have requested next size up.”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly although you are having to exchange the shoes. Manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 3 years ago

“I havnt received my items yet should i have ?”

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Posted 3 years ago

We despatched the items early. They left here on Friday 30th but due to Royal Mail Strikes this was not delivered until Wednesday

Posted 3 years ago

“The shoes I order are amazing and great quality. The customer services we easy to access and the people are very friendly and happy to help. All of my issues are solved in a matter of hours.100% buy for this place/website again”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Recently bought dance shoes in my daughters size and were incredibly small, but other things ok”

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Posted 3 years ago

I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. I am pleased that the other items were ok.

Posted 3 years ago

“Fast delivery! Ordered Monday, delivered on Thursday!!!”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 3 years ago

“good value for money and fast delivery. Free returns also an upside for multiple size orders.”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“The quality of clothing is great! Easy to clean. The sizes for the ballet shoes arnt very well explained and ordered the wrong size. As have a few people I know.”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. Shoe manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 3 years ago

“Very quick delivery great service”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 3 years ago

“I love the clothes and it’s really good quality and they last really long aswell.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Love the quick and easy website and delivery”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 years ago

“Got everything I order very professional”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“The fittings are amazing and have a variety of dance wear for all occasions. Good stuff!”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“After searching the shops in town to find what I wanted and couldn`t find what I wanted I looked on-line and found exactly what I wanted from Dance Direct, friendly website and easy to use, fast delivery, I won`t be searching the shops again, I`ll be using Dance Direct.”

Dance Direct 5 star review on 4th October 2022

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here. What a lovely picture of your dancer.

Posted 3 years ago

“Easy to navigate website, great selection of products plus speedy no nonsense ordering process. I had my new shoes 3 days after I ordered. Fantastic.”

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Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 3 years ago

“Dispatch time was good. Items received in good condition”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Great quality, price and delivery time. Unfortunately I chose the wrong size shoes for my daughter but returns are easy and straight forward too.”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team. I hope you get the shoes sorted out soon.

Posted 3 years ago

“Website is easy to navigate and they have a good selection of brands and products”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 years ago

“Recommen to anyone needing dance wear Quick delivery”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy to recommend us.

Posted 3 years ago

“Aucune réponse au tel, ni part mail. Je doit payer 10euro pour pouvoir récupérer ma commande alors que j'ai déjà payer les frais de port 7.50euro.”

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Posted 3 years ago

“I ordered a lovely leotard, very pleased, good quality and quick delivery!”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,044 reviews