Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good size and for ballet exam. the prices reasonable for the children.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“I contacted DD to buy some tap shoes, and found that they offered the best price for the shoes I wanted. Not knowing exactly my size, I ordered two pairs and they soon arrived, and finding the right pair took only a minute. The return was easily organised but due to a mistake of mine I somehow enclosed a friend's passport in the return package... DD's staff were excellent in checking the returned show parcel and returning the passport. The shoes I have are excellent and so is the DD service and staff. I would highly recommend them for personal service.”

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Posted 3 years ago

Thank you for the wonderful review and I am so pleased that your friend got his passport back so quickly. It is amazing the things we get sent in our returns parcels and the returns department always sort things out very promptly.

Posted 3 years ago

“Fantastic service. They went the extra mile to ensure that the skirt was sent out the same day as I was only in the U.K. for a few days. My daughter was thrilled.”

Dance Direct 5 star review on 15th October 2022

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always try to help our customers out. Thank you for the lovely photo, we are so pleased she liked her skirt.

Posted 3 years ago

“Prompt service. Great communication. Simple and easy to navigate website.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Always helpful, very efficient in delivery and website is really easy to navigate. An all round excellent shopping experience”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“amazing”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we see these.

Posted 3 years ago

“Easy to use Web site Quick delivery Fantastic quality”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery.

Posted 3 years ago

“Excellent product and delivered faster than expected, will definitely purchase from here again.”

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Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 3 years ago

“I always order from dance direct. The quality is always good and sizing is usually correct.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“The items are good value for money and were sent very quickly, very happy with the overall service and quality.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

“EASY TO USE WEBSITE, BALLET PUMPS ARRIVED QUICKLY, VERY GOOD QUALITY AT A REASONABLE PRICE”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 years ago

“Lovely quality and speedy delivery.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection and speed of delivery.

Posted 3 years ago

“White cap sleeved Leotards came very quickly just what I wanted!”

Dance Direct 5 star review on 13th October 2022

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. What a lovely picture, I will share it with the team.

Posted 3 years ago

“Love my leotards brought for jazz great fit and stylish design!”

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Posted 3 years ago

Thank you for your review. It is good to know you liked the style and fit of the leotards.

Posted 3 years ago

“My grandaughter loved the two shoes They are also great quality”

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Posted 3 years ago

Thank you for the review. We are so pleased that you and your grandaughter are happy with the quality of your shoes.

Posted 3 years ago

“Item came really fast. As described it looks perfect.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“My duaghter is 120 in hight, and will be 6 in Deceber. I followed your size guide for a size 1 dancing dress. It is too small and I am afraid will not be suitable for two more months wearing given her growing perspectives. I don't know whether I should reture it (I already requested the return form), or buy a size 2 which could be too big accourding to your size guide. Please advice, Thanks, Susan P.s. I bought a royal blue dancing legging, Size1, Which legs are bit too long for her.”

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Posted 3 years ago

I am sorry that the dress did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. If the size 1 is too small you will need to get a size 2.

Posted 3 years ago

“Fast delivery, good quality”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 3 years ago

“The ballet shoes came in good time, are really excellent quality and fit perfectly. Many thanks.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality and fit of your purchase.

Posted 3 years ago

“Product arrived quickly and as described (quality and sizing). Really positive experience and would definitely buy from them again!”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,092 reviews