Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,743 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

355

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service thank you!! The shoes were faulty on arrival, so I emailed and Dance Direct were prompt and professional in replacing with a new pair which were with me within 2 days. Fantastic!”

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Posted 5 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 5 months ago

“Easy to use, good selection and quick delivery”

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Posted 5 months ago

Thank you for the 5 star review!

Posted 5 months ago

“Quality products, wouldn't go anywhere else.”

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Posted 5 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 5 months ago

“Product was exactly as seen and service was outstanding”

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Posted 5 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 5 months ago

“Very sophisticated clothes, professional looking outfits and wide variety of choice within each different dance.”

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Posted 5 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 5 months ago

“Very quick service and good quality clothing and shoes. Lots of choice.”

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Posted 5 months ago

Thank you for the 5 star review!

Posted 5 months ago

“Easy to navigate website. Clear description of products. Decent price plus swift delivery means that Dance Direct is my go to place for dance attire and equipment.”

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Posted 5 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 5 months ago

“My items arrived very quickly and are good quality. Would buy from Dance DIrect again.”

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Posted 5 months ago

Thank you for your review, it's great to hear you are happy with your purchase!

Posted 5 months ago

“Used this website a few times. Always had great service, fast delivery and great dance wear, accessories.”

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Posted 5 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 5 months ago

“Easy to use web site. Clear messgaes re despatch and delivery. Excellent quality goods. Thankyou.”

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Posted 5 months ago

Thank you for the wonderful review!

Posted 5 months ago

“Great prices, fast shipping and have purchase numerous times over numerous years and always an amazing service thanks again.”

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Posted 5 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 5 months ago

“Really great range of stock and fast and efficient delivery. overall very very happy”

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Posted 5 months ago

Thank you for your review. We are glad you are happy your purchase.

Posted 5 months ago

“The sizing was completely wrong. Ordered from another company!”

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Posted 5 months ago

I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. If you had contacted customer services they would have been able to help you with this problem.

Posted 5 months ago

“Recently, I made an error when placing an order with Dance Direct (buying 2 instead of 1) and instantly emailed to ask for help. They immediately responded - cancelling the duplicate and the additional payment instantly. Within days the leotard had arrived and was just what my daughter wanted - she loved it. I can't praise them highly enough either for their amazing customer service or for the amazing value of their products!”

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Posted 5 months ago

Thank you for the wonderful review. It is so good to hear positive comments about our service. Thank you.

Posted 5 months ago

“Great service”

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Posted 5 months ago

“The tutu I bought for my granddaughter was gorgeous and she absolutely loved it. Wonderful product good quality. Thank you for this product”

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Posted 5 months ago

Thank you for your wonderful review! I will pass your comments on to the team.

Posted 5 months ago

“Very quick shipping”

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Posted 5 months ago

Thank you for the 5 star review!

Posted 5 months ago

“My go-to place for dancewear. I adore the style choices, sizing is accurate, I'm addicted!”

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Posted 5 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 5 months ago

“Great delivery speed, easy to navigate website, everything is simple. My preferred place to order from!”

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Posted 5 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 5 months ago

“Absolutely love Dance Direct- it's been really helpful for sourcing uniform for the families in my dance school. A couple of improvement points: 1) Improve delivery time from order time as some times orders take weeks to arrive 2) Some of your baby blue leotards advertised as 'sky blue' arrive in either baby blue or lavender blue- this has been frustrating for several families.”

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Posted 5 months ago

Thank you for the review. I have passed on your comments and someone from the customer service team will be in touch with you.

Posted 5 months ago

Dance Direct is rated 4.7 based on 7,743 reviews