Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, good quality product”

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Posted 9 months ago

Thank you for the 5 star review!

Posted 9 months ago

“Great service, the products are of amazing quality and quick delivery. Have purchased from this site several times before and never been disappointed.”

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Posted 9 months ago

Thank you for your wonderful review Kelly, it makes our day when we hear positive comments!

Posted 9 months ago

“Excellent range of dance wear. Easy to use website, fast delivery. Quick refund on a return.”

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Posted 9 months ago

Thank you for your wonderful review Bethan!

Posted 9 months ago

“Always reliable and excellent service”

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Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 9 months ago

“Easy to order. Good delivery and product.”

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Posted 9 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 9 months ago

“Excellent service and delivery.”

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Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 9 months ago

“Dance direct has a great choice of products and their service was prompt. I recently ordered a Bloch bag and booties for my sisters 50th from overseas and they arrived in time.”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our product selection.

Posted 9 months ago

“Quick delivery service and amazing products”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our products.

Posted 9 months ago

“Great quality and sized oerfectly”

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Posted 9 months ago

Thank you for the review. We are so pleased that you are happy with the quality and sizing of your goods.

Posted 9 months ago

“Lovely, soft, supple ballet shoes in a delicate pink colour. Very pleased!”

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Posted 9 months ago

Thank you for the 5 stars it makes our day when we see these.

Posted 9 months ago

“Purchased my 1st pair of tap shoes at the ripe old age of 40 and they fit beautifully! Reasonably priced and sent in good time. Thanks Dance Sorect!”

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Posted 9 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your shoes. We always try to give the best value for money and pride ourselves on our product selection.

Posted 9 months ago

“Great costume, looks stunning. Good value for money and arrived quickly! Fantastic service and products!”

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Posted 9 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 9 months ago

“Dance Direct delivery was prompt and items were as described and were good quality.”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

“Website easily to follow, delivery time was as stated. Items as described and fit well. We will definitely be ordering again”

Dance Direct 5 star review on 18th May 2025

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Posted 9 months ago

Thank you for the review. We are so pleased that you are happy with the website and the delivery. What a lovely photo!

Posted 9 months ago

“Really good quality”

Dance Direct 5 star review on 17th May 2025

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Posted 9 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 9 months ago

“Beautiful costume dress. Good quality. Quick delivery.”

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Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 9 months ago

“Quick delivery and good customer service.”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 9 months ago

“Great in the past but this time I have been sent the wrong item and nobody is replying to my emails to sort it out”

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Posted 9 months ago

I am sorry but your original email to us ended up in our Spam folder. I have passed on the details to the team and someone will be in contact with you to resolve the issue you have.

Posted 9 months ago

“Excellent service”

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Posted 9 months ago

Hi Karen, thank you for your 5 star review!

Posted 9 months ago

“I have had a sizing issue with my capezio cassia ballet shoes for my daughter. I have alerted dance direct but they are happy to leave it that different brands are sized differently despite the obvious discrepancy”

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Posted 9 months ago

I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded and will be processed within 14 days of receipt.

Posted 9 months ago

Dance Direct is rated 4.7 based on 8,092 reviews