Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely excellent”

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Posted 10 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 9 months ago

“Great service”

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Posted 10 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 9 months ago

“Very nice quality”

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Posted 10 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 9 months ago

“Gorgeous products, reasonable prices and fast efficient postage. Definitely my go to site for the best range of dance wear.”

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Posted 10 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 9 months ago

“Great design Great dress Definitely will purchase again. 👍🏻”

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Posted 10 months ago

Thank you for the review. We are so pleased that you are happy with the dress. We always try to give the best value for money and pride ourselves on our product selection.

Posted 9 months ago

“Very happy delivery was fast very happy with my purchase.”

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Posted 10 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

“Great products. Quick delivery time”

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Posted 10 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

“My new ballet uniform arrived very promptly and is very good quality. The leotard is a very stretchy and good maerial. My package came wrapped very securely.”

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Posted 10 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 10 months ago

“Excellent service, very speedy delivery and items were exactly as described. Well packaged too. Will definitely use this company again.”

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Posted 10 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 10 months ago

“Good, quick service, but thank goodness for the free returns as the sizing charts are way off. I've had to reorder 2 sizes down from the measured size.”

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Posted 10 months ago

I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. It was good to hear that you received them quickly.

Posted 10 months ago

“Efficient delivery”

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Posted 10 months ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 10 months ago

“Customer service could have been better. The price was confusing and hidden costs were taken on my order. Plus, it took many days for my order to arrive. But, theres a dearth of dance shop outlets so what are we to do…?”

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Posted 10 months ago

I am unclear as to what hidden charges you incurred as the item was charged at the cost on the website and the delivery was the standard charge as stated in the delivery section. As far as the time to deliver is concerned you ordered late on Sunday afternoon of the 13th and your goods were delivered on the 16th. On the website we state "Please allow up to 72 hours (3 working days) between order placement and despatch of your order." and yours was despatched well before then. If you need an urgent order please contact our helpful Customer Service team who will assist you.

Posted 10 months ago

“Fast and efficient service - can't fault it.”

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Posted 10 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 10 months ago

“incredible quality dancewear with fast shipping! couldn’t ask for anything more”

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Posted 10 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 10 months ago

“Ordered warm up boots for my daugther's birthday. They were perfect and my daughter was over the moon.”

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Posted 10 months ago

Thank you for your review. It is good to know your daughter liked the warm up boots.

Posted 10 months ago

“Excellent speedy service . And all items I have bought have been top quality”

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Posted 10 months ago

Thank you for your review!

Posted 10 months ago

“Really fast delivery and great quality products thank you”

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Posted 10 months ago

Thank you for the 5 star review!

Posted 10 months ago

“I ordered shoes that were 1 to 2 sizes too big, and I got shoes that were 2 size smaller. How is this possible? When i spoke to customer service, they suggested my feet were fat, and that all sizes varied across brands. Ma'am, i have bought shoes on several occasions, and have found that the variance has never meant that the size above mine was smaller than my regular size. Also my feet are narrow, but I appreciate the concern. I'll update if the return process runs into any weird complications.”

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Posted 10 months ago

I am sorry the shoes did not fit. The reply to your email from customer services was "Sizing can vary a lot between brands and even between different styles of the same brand, and some dancers prefer more of a snug fit and others a "normal" fit and it often also depends on the actual foot shape and not just the size which is why we don't usually give concrete advice on sizing. We do offer a free returns service for UK customers, making it easier to order multiple sizes to try on and send back the items that are not required." I hope your replacement pair is the right one for you.

Posted 10 months ago

“Super speedy delivery and gorgeous dress!”

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Posted 10 months ago

Thank you for your 5 star review!

Posted 10 months ago

“I love buying from this company. Everything arrives quickly and in excellent condition.”

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Posted 10 months ago

We are pleased you are happy! Thank you for your review.

Posted 10 months ago

Dance Direct is rated 4.7 based on 8,092 reviews