Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,019 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 9th October 2025

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items arrived as described”

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Posted 7 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 7 months ago

“Thank you so much was very pleased with the dance shoes and delivery”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 7 months ago

“Great service and customer service A*******”

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Posted 7 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 7 months ago

“I ordered jazz shoes and tights and they are exactly as I expected. Really easy to process ordered and arrived quickly”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the website and our quick delivery

Posted 7 months ago

“really quick deliverys! and beautiful costumes! my go to from now on”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We always try to give the best value for money and pride ourselves on our product selection.

Posted 7 months ago

“Wrong sized item set but replacement sent quickly without need to return wrong item. Items also good quality and quick delivery. Far cheaper than local dance shop.”

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Posted 7 months ago

Thank you for your review. It is good to hear that you are happy with our service despite the initial error and I will pass your comments on to the team.

Posted 7 months ago

“Outstanding quality,fast dispatch.Big plus for having a hanger and garment bag comes very handy.Overall very pleased with the product would highly reccomend would deffo order again.Top wuality of products and unique designs”

Dance Direct 5 star review on 5th May 2025

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Posted 7 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here. Love the photo!

Posted 7 months ago

“Absolutely excellent”

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Posted 7 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 7 months ago

“Great service”

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Posted 7 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 7 months ago

“Very nice quality”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 7 months ago

“Gorgeous products, reasonable prices and fast efficient postage. Definitely my go to site for the best range of dance wear.”

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Posted 7 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 7 months ago

“Great design Great dress Definitely will purchase again. 👍🏻”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the dress. We always try to give the best value for money and pride ourselves on our product selection.

Posted 7 months ago

“Very happy delivery was fast very happy with my purchase.”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 7 months ago

“Great products. Quick delivery time”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 7 months ago

“My new ballet uniform arrived very promptly and is very good quality. The leotard is a very stretchy and good maerial. My package came wrapped very securely.”

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Posted 7 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 7 months ago

“Excellent service, very speedy delivery and items were exactly as described. Well packaged too. Will definitely use this company again.”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 7 months ago

“Good, quick service, but thank goodness for the free returns as the sizing charts are way off. I've had to reorder 2 sizes down from the measured size.”

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Posted 7 months ago

I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. It was good to hear that you received them quickly.

Posted 7 months ago

“Efficient delivery”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 7 months ago

“Customer service could have been better. The price was confusing and hidden costs were taken on my order. Plus, it took many days for my order to arrive. But, theres a dearth of dance shop outlets so what are we to do…?”

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Posted 8 months ago

I am unclear as to what hidden charges you incurred as the item was charged at the cost on the website and the delivery was the standard charge as stated in the delivery section. As far as the time to deliver is concerned you ordered late on Sunday afternoon of the 13th and your goods were delivered on the 16th. On the website we state "Please allow up to 72 hours (3 working days) between order placement and despatch of your order." and yours was despatched well before then. If you need an urgent order please contact our helpful Customer Service team who will assist you.

Posted 8 months ago

“Fast and efficient service - can't fault it.”

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Posted 8 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 8 months ago

Dance Direct is rated 4.7 based on 8,019 reviews