Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,748 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

355

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of products, always been good quality and quick delivery. Very happy customer.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“I received my items which were unfortunately a size too small so I have returned them and asked for an exchange for the next size up. I am still waiting for confirmation they have been returned successfully so new items can be shipped but so far my experience has not been a bad one.”

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Posted 1 year ago

Thank you for the review. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. Your exchange should be with you soon.

Posted 1 year ago

“Great service, fast delivery.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery as we always do our best to look after our customers.

Posted 1 year ago

“Absolutely rubbish on return items might take upto 28 days for refund quick enough to take your money”

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Posted 1 year ago

I am sorry you are not happy but I think you may have misread the Returns Policy. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The return will be processed within 14 days and your money refunded.

Posted 1 year ago

“They have a good selection of dancewear at affordable prices and their customer service is responsive when there are any issues, returns are processed in the window stated. Have had one or two issues with discrepancies in item descriptions on their website, and return funds, so have knocked off a star. But overall very good experience.”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection and the team are always only too happy to help.

Posted 1 year ago

“Always great products and reliable delivery.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 1 year ago

“I love Dance Direct! It’s such good quality :)”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Ordered a lovely contemporary costume Great quality Came really quickly Would use them again”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Quick response to any questions asked. Great customer service”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Dance Direct are very prompt in their service and delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 1 year ago

“First time customer, great quality product, fast delivery, good updates and fast response to my query that quickly resolved my question,”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. We look forward to your next order.

Posted 1 year ago

“Very good quality highly recommended!”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 1 year ago

“Quick delivery and good customer service”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 1 year ago

“Great tap shoes. Perfect sizing.”

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Posted 1 year ago

Thank you for the product review I will pass this on to the buying team.

Posted 1 year ago

“Great product and quick delivery.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Amazing quality and affordable. Loved all my items”

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Posted 1 year ago

“Always probably delivery and quality products”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Quick delivery and excellent product. I bought my first pair of ballet tights, exactly as advertised. Great quality”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Excellent quality, excellent price fast delivery. What more could one want. Really pleased with my purchases”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Speedy delivery, great prices and range available and easy returns”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,748 reviews