Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,748 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

355

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality items, good customer service, quick delivery service and value for money.”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“My order was dispatched within the stated time and arrived in good condition. It is unfortunate that Dance Direct stock very few leotards in large sizes, and that the few that they do stock do not fit people with a generous bust (although that is more the fault of the manufacturers).”

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Posted 1 year ago

I am sorry that the leotard did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. I will pass on your comments about the size range to the buying team.

Posted 1 year ago

“Website easy to understand and very fast delivery”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website and speed of delivery.

Posted 1 year ago

“My order arrived within no time”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 1 year ago

“Great dancewear for every occasion.”

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Posted 1 year ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Great quality and fast delivery 👌🏼”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 1 year ago

“Amazing site with a fast and secure delivery. Prices are standar and you can find everthing for the dance training and performance in the same site. Super easy to navigate the website”

Dance Direct 5 star review on 25th April 2024

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them. What a lovely picture.

Posted 1 year ago

“Living in the Isle of Man we are limited to any dance shops! Dance direct has an array of different brands so super easy to online shop with them. Fast delivery and easy refund service.”

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Posted 1 year ago

Thank you for the review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“very nice, unfortunately had to return as it turned out i didn’t need it but the return process was also really good, it was picked up from my house the next day. thank you”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and returns process.

Posted 1 year ago

“Ballet shoes are great quality, had the size we needed and arrived on time!”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and speed of delivery.

Posted 1 year ago

“Item was dispatched and delivered very quickly. Returns free and easy via printer less label Online info very informative”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and the ease of the return process.

Posted 1 year ago

“Brilliant service, items arrived within a week. Found everything I needed on the site and great prices. Very happy customer.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Easy to navigate well. Quick delivery. Comfortable knickers”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery.

Posted 1 year ago

“The leotard is lovely and it arrived after a few days of ordering ! I will definitely order more.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Lovely looking leotard when on nice design slightly to small for my daughter just managed to fit her in, and there was a slight buckle where the stitches joined the back piece to the front piece, couldn't send it back as needed it for an exam which she had the following week”

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Posted 1 year ago

I am sorry that the leotard did not fit well. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 year ago

“Service is brilliant - I get what I ordered and delivered on time. . Always plenty of choice”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“I’ve purchased 4 dresses for my daughter so far, and not one has disappointed, great quality and look amazing”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Description not good help team not good Return way is difficult”

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Posted 1 year ago

I am sorry you are not happy with your purchase. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded. If you want to return it please see the section Returns on the Dance Direct website which will tell you what to do.

Posted 1 year ago

“Excellent service thank you”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“The website was so easy to navigate and it was reassuring to be able to check the size measurements against my daughter to get the perfect size. I paid extra for next day delivery and very pleased with how quickly it actually came. The packaging was lovely, my daughter loved opening it and unwrapping the leotard.”

Dance Direct 5 star review on 19th April 2024

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments. What lovely photos. I hope she did well.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,748 reviews