Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,748 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

355

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing delivery time, quality of everything is great”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 1 year ago

“Fast delivery great shoes very happy!”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Amazing service from Dance Direct. Ordered next day delivery on Thursday afternoon, parcel received Friday lunch. Will definitely use this company again. Goods were high quality and will be ordered again.”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Fabulous costumer service really got my money worth”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Thank you the order came on time and good quality of products. The only think the measurements for ballet shoes are a bit confusion . We ordered 1 size bigger to what we had before and they are much bigger, even though I measured with with centimetre tape.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. I am sorry you had problems with sizing the ballet shoes, the manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 year ago

“Good speedy service”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 1 year ago

“Great quality products and fast delivery”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 1 year ago

“Super fast delivery and always good quality!”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 1 year ago

“Shoes too small. Customer service seemingly helpful, but awaiting confirmation of return, and replacement / refund prior to final review”

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Posted 1 year ago

Thank you for the review and your positive comments about the helpful customer service team. Following your free return your shoes will be processed within 14 days from the date we receive them.

Posted 1 year ago

“Absolutely awesome, the dance bag arrived very quickly with amazing quality and it was exactly what I was looking for!! Highly recommend!”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Excellent website, good delivery times very happy with purchase. Definitely using again”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery.

Posted 1 year ago

“really great quality , can’t wait to wear”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 1 year ago

“Easy to use website, speedy delivery service”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery.

Posted 1 year ago

“The items are purchased were sent to me in no time.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 1 year ago

“Good quality products”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of our goods.

Posted 1 year ago

“Best dancewear company!! All products well made and durable for dancers”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“First time using this company, straight forward process to order.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website.

Posted 1 year ago

“Beautiful dance wear / best in market. Efficient delivery and excellent customer service. I cannot recommend it highly enough.”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Prompt delivery. No issues at all.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 1 year ago

“Quick delivery and everything we needed in one place.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and you found everything you needed.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,748 reviews