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Dance Direct Reviews

4.7 Rating 7,794 Reviews
93 %
of reviewers recommend Dance Direct
4.7
Based on 7,794 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Dance Direct Reviews

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Fast delivery and items were as expected
Helpful Report
Posted 4 years ago
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.
Posted 4 years ago
All the products were excellent, they fit as described on those that I ordered them for and good quality, however one of the leotards was missing a little stitching where the silver stripe was sewn into the body, caused a hole the size of a penny (I just sewed it up). Thank you.
Helpful Report
Posted 4 years ago
I am sorry that you had to sew up the hole, we do quality check our garments but sometimes one slips through the net. If this happens again please email a photo to hello@dancedirect.com who will help you.
Posted 4 years ago
Requested an exchange as the shoes were too small. Awaiting confirmation that this is being processed
Helpful Report
Posted 4 years ago
Thank you for the review. I can see that this has been dealt with by the customer service team.
Posted 4 years ago
Delivered on time and as it says on the box. Great shoes
Helpful Report
Posted 4 years ago
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.
Posted 4 years ago
Beautiful leotard but the fitting is on the small size. My eldest daughter is a size 6/8 and she struggled to fit into the small adult so went up to medium. My other daughter is a size 8 and needed an adult large (and I do not class a size 8 as large even for a dancer!) Other than that they are good value for money (I got 50% off).
Helpful Report
Posted 4 years ago
Thank you for the product review I will pass this on to the buying team. Your comments will help other buyers so thank you.
Posted 4 years ago
Good service. Really good price Ghillies. Ended up buying a spare pair and the next size up for my daughter whilst I was at it :-) Definitely will be back next time any of them need dance shoes.
Helpful Report
Posted 4 years ago
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.
Posted 4 years ago
Incredibly good on the price range of your clearance!! Definitely purchasing again, quick and good quality bar some of the fabrics of skirts. Overall very happy.
Helpful Report
Posted 4 years ago
Thank you for the review. We are so pleased that you are happy with the clearance goods. We always try to give the best value for money and pride ourselves on our product selection.
Posted 4 years ago
Yes very happy with my order. Had a bit of difficulty with the ordering when bagging it and no notification on the delivery.
Helpful Report
Posted 4 years ago
Thank you for the review. We are so pleased that you are happy with your order. The IT team have worked hard to make the website user friendly and I will pass your comments on to them.
Posted 4 years ago
I am afraid that, once again, I was unable to make it. Will try again next week.
Helpful Report
Posted 4 years ago
I am unsure as to what you are referring to. Please contact hello@dancedirect.com who will help you with your problem.
Posted 4 years ago
small mixup with shipping but overall really good, great quality and amazing price,
Helpful Report
Posted 4 years ago
Thank you for the review and although there was a mix up we are pleased to see that you still rated us highly.
Posted 4 years ago
Really good prices and good quality stuff
Helpful Report
Posted 4 years ago
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.
Posted 4 years ago
great range of leotards at reasonable prices, often the only UK seller of a particular design or style and at the best price.
Helpful Report
Posted 4 years ago
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.
Posted 4 years ago
Excellent quality products at a reasonable price. The outfit I bought for my daughter was too small, the exchange process was straight forward.
Helpful Report
Posted 4 years ago
Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.
Posted 4 years ago
good quality and arrived on time
Helpful Report
Posted 4 years ago
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.
Posted 4 years ago
Excellent choice for dance lovers. Efficient purchasing online site and delivery.
Helpful Report
Posted 4 years ago
Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.
Posted 4 years ago
Always happy with Dance Direct - I ordered some Repetto pointe shoes from Paris but these are not my usual pointe shoes so the box is very narrow - the quality is good so am determined to try them out. I banged the box on the shoes and cracked it until it fits better. These shoes would be perfect for very narrow feet but hard on bunions or wider fits.
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Posted 4 years ago
Thank you for the product review, this will be very helpful to anyone wanting more information about these shoes.
Posted 4 years ago
Various items and friendly response
Helpful Report
Posted 4 years ago
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.
Posted 4 years ago
I brought some items from you on 30/12 which were delivered to me on 3/01 . I feel that you did very well in terms of highlighting the sales to me . Eg The discount from top brand . I had also brought an item two days ago but have yet to receive it . Your service was good that’s why I brought again . Thanks so much . Ps forgot to claim my free wrap skirt in my first order !
Helpful Report
Posted 4 years ago
Thank you for the Review. We do our best to let our customers know of special offers. Please add the free wrap skirt to your next order.
Posted 4 years ago
The quality of the products is astounding. Delivery time took longer than I expected but I was constantly updated on the progress.
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Posted 4 years ago
Thank you for your review. It is good to hear that you are happy with our service even though you had to wait for your order and I will pass your comments on to the team.
Posted 4 years ago
The tutu is made with a good quality. I like it.
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Posted 4 years ago
Thank you for your review. It is good to know you liked the tutu.
Posted 4 years ago
Dance Direct is rated 4.7 based on 7,794 reviews