Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing quality products for my daughters ballet kit,arrived in a few days,will definitely order again soon!”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 5 years ago

“Received products promptly and they were according to spec and description.”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 5 years ago

“Everything was delivered promptly. Only issue was the ballet shoes were at least 2 sizes too small.”

Helpful Report

Posted 5 years ago

Thank you for the review. I am sorry that the ballet shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size. Please contact hello@dancedirect.com to help resolve this.

Posted 5 years ago

“Items came within the 5 working days. Very happy.”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 5 years ago

“I usually find what I am looking for as Dance Direct has a good selection of dance products. Delivery timescale is reasonable. Some better size specification would be useful as different brands have slightly different sizing.”

Helpful Report

Posted 5 years ago

It is really nice to hear positive comments and I will pass them on to everyone here. The sizing issue is always a minefield because as you say the manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size.

Posted 5 years ago

“Lovely leotard, great quality material and perfect size.”

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Posted 5 years ago

Thank you for the product review I will pass this on to the buying team.

Posted 5 years ago

“Perfect timing and in good condition but I recommend getting a size bigger as I brought size 4 but it felt like a size 3”

Helpful Report

Posted 5 years ago

The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size. Your comment about going up a size will help other buyers. Thank you.

Posted 5 years ago

“My daughter was happy with her ballet shoes. It was delivered on time.Thank you xx”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 5 years ago

“Very happy with service from start to finish”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 5 years ago

“Very pleased and very food quality.”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 5 years ago

“Quick delivery, great quality! Brilliant value for money :)”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 5 years ago

“Looks good and comfy fit.”

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Posted 5 years ago

Thank you for the product review I will pass this on to the buying team.

Posted 5 years ago

“Purple hoodies ordered, items were received within time frame given, contacted by phone to check this as ordered for a specific reason and helpful response on phone”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 5 years ago

“I have purchased 3 outfits now - all delivered within days of ordering. Fortunately I had made a call to the company and was advised to order by chest size not age - the outfits are on the small size. Costumes are lovely and absolutely delighted 2 budding dancers.”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 5 years ago

“My daughter loves her dancing dress and shoes! Thank you. The shoes do rub her feet a bit but this may just be because they’re new still.”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 5 years ago

“Fast delivery and items were as expected”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 5 years ago

“All the products were excellent, they fit as described on those that I ordered them for and good quality, however one of the leotards was missing a little stitching where the silver stripe was sewn into the body, caused a hole the size of a penny (I just sewed it up). Thank you.”

Helpful Report

Posted 5 years ago

I am sorry that you had to sew up the hole, we do quality check our garments but sometimes one slips through the net. If this happens again please email a photo to hello@dancedirect.com who will help you.

Posted 5 years ago

“Requested an exchange as the shoes were too small. Awaiting confirmation that this is being processed”

Helpful Report

Posted 5 years ago

Thank you for the review. I can see that this has been dealt with by the customer service team.

Posted 5 years ago

“Delivered on time and as it says on the box. Great shoes”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 5 years ago

“Beautiful leotard but the fitting is on the small size. My eldest daughter is a size 6/8 and she struggled to fit into the small adult so went up to medium. My other daughter is a size 8 and needed an adult large (and I do not class a size 8 as large even for a dancer!) Other than that they are good value for money (I got 50% off).”

Helpful Report

Posted 5 years ago

Thank you for the product review I will pass this on to the buying team. Your comments will help other buyers so thank you.

Posted 5 years ago

Dance Direct is rated 4.7 based on 8,092 reviews