Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,796 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,796 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 19th July 2025

Mylie-Bow

Dance Direct 5 star review on 13th July 2025

Leanne

Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

Amelia C

Dance Direct 5 star review on 9th May 2025

Stephanie

357

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and items were as expected”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“All the products were excellent, they fit as described on those that I ordered them for and good quality, however one of the leotards was missing a little stitching where the silver stripe was sewn into the body, caused a hole the size of a penny (I just sewed it up). Thank you.”

Helpful Report

Posted 4 years ago

I am sorry that you had to sew up the hole, we do quality check our garments but sometimes one slips through the net. If this happens again please email a photo to hello@dancedirect.com who will help you.

Posted 4 years ago

“Requested an exchange as the shoes were too small. Awaiting confirmation that this is being processed”

Helpful Report

Posted 4 years ago

Thank you for the review. I can see that this has been dealt with by the customer service team.

Posted 4 years ago

“Delivered on time and as it says on the box. Great shoes”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Beautiful leotard but the fitting is on the small size. My eldest daughter is a size 6/8 and she struggled to fit into the small adult so went up to medium. My other daughter is a size 8 and needed an adult large (and I do not class a size 8 as large even for a dancer!) Other than that they are good value for money (I got 50% off).”

Helpful Report

Posted 4 years ago

Thank you for the product review I will pass this on to the buying team. Your comments will help other buyers so thank you.

Posted 4 years ago

“Good service. Really good price Ghillies. Ended up buying a spare pair and the next size up for my daughter whilst I was at it :-) Definitely will be back next time any of them need dance shoes.”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Incredibly good on the price range of your clearance!! Definitely purchasing again, quick and good quality bar some of the fabrics of skirts. Overall very happy.”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the clearance goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Yes very happy with my order. Had a bit of difficulty with the ordering when bagging it and no notification on the delivery.”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with your order. The IT team have worked hard to make the website user friendly and I will pass your comments on to them.

Posted 4 years ago

“I am afraid that, once again, I was unable to make it. Will try again next week.”

Helpful Report

Posted 4 years ago

I am unsure as to what you are referring to. Please contact hello@dancedirect.com who will help you with your problem.

Posted 4 years ago

“small mixup with shipping but overall really good, great quality and amazing price,”

Helpful Report

Posted 4 years ago

Thank you for the review and although there was a mix up we are pleased to see that you still rated us highly.

Posted 4 years ago

“Really good prices and good quality stuff”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“great range of leotards at reasonable prices, often the only UK seller of a particular design or style and at the best price.”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Excellent quality products at a reasonable price. The outfit I bought for my daughter was too small, the exchange process was straight forward.”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“good quality and arrived on time”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Excellent choice for dance lovers. Efficient purchasing online site and delivery.”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Always happy with Dance Direct - I ordered some Repetto pointe shoes from Paris but these are not my usual pointe shoes so the box is very narrow - the quality is good so am determined to try them out. I banged the box on the shoes and cracked it until it fits better. These shoes would be perfect for very narrow feet but hard on bunions or wider fits.”

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Posted 4 years ago

Thank you for the product review, this will be very helpful to anyone wanting more information about these shoes.

Posted 4 years ago

“Various items and friendly response”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“I brought some items from you on 30/12 which were delivered to me on 3/01 . I feel that you did very well in terms of highlighting the sales to me . Eg The discount from top brand . I had also brought an item two days ago but have yet to receive it . Your service was good that’s why I brought again . Thanks so much . Ps forgot to claim my free wrap skirt in my first order !”

Helpful Report

Posted 4 years ago

Thank you for the Review. We do our best to let our customers know of special offers. Please add the free wrap skirt to your next order.

Posted 4 years ago

“The quality of the products is astounding. Delivery time took longer than I expected but I was constantly updated on the progress.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service even though you had to wait for your order and I will pass your comments on to the team.

Posted 4 years ago

“The tutu is made with a good quality. I like it.”

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Posted 4 years ago

Thank you for your review. It is good to know you liked the tutu.

Posted 4 years ago

Dance Direct is rated 4.7 based on 7,796 reviews