Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful staff; tutus arrived on time and in excellent condition.”

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Posted 4 years ago

Thank you for the review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Always great prices and reliable delivery”

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Posted 4 years ago

It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“I'm a plus size dancer and Teacher of Ballet.i struggle with options for items in my size. I have found the plus size capezio tights amazing,but they're never in stock”

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Posted 4 years ago

Thank you for the review. We try to keep our stock levels high but are sometimes at the mercy of our suppliers. We are working hard to address these issues.

Posted 4 years ago

“Jazz shoes posted through door via royal mail. 1st time of buying these. Very straight forward but shoes seem a little tight. Had i gone in shop i would have gone next size up.”

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Posted 4 years ago

I am sorry that the jazz shoes were a little tight. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 4 years ago

“Costumes are very nice , good quality and true to size. Delivery was on time. Customer service approachable .”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Good value and selection. Could be a bit clearer about delivery timescales - i.e. whether the 3-5 working days is likely to be from date of order or date of despatch.”

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Posted 5 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. The 3-5 working days is from the date we receive the order.

Posted 5 years ago

“Excellent prices for good quality items and quick delivery.”

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Posted 5 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 5 years ago

“Great website. Lots of great dancewear. Would definitely recommend.”

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Posted 5 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them. It is also nice to hear that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 5 years ago

“Website was easy to use and product arrived very quickly. Very pleased with the service!”

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Posted 5 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them. It is also good to hear you are pleased with our service.

Posted 5 years ago

“Fast delivery and packaged well!”

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Posted 5 years ago

Thank you for your review. It is good to hear your order arrived promptly and you were impressed by the packaging.

Posted 5 years ago

“Good bought what I wanted had to return items abit difficult as no return form option so just printed order and circled what I was sending back now wait for refund”

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Posted 5 years ago

I am sorry you had a few difficulties with the returns. There is a section Returns on the Dance Direct website which has a downloadable returns form, but what you have done will be acceptable.

Posted 5 years ago

“Took a while to arrive but good quality item. I would probably size up next time as the leotard is a bit snug.”

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Posted 5 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 5 years ago

“Very prompt processing and postage. Delivery fast as well despite the vast distance our purchase travelled”

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Posted 5 years ago

Thank you for your review. It is good to hear your order arrived promptly in New Zealand and that you are happy with your purchase.

Posted 5 years ago

“Has the products needed for the next chapter in my performance journey starting in September”

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Posted 5 years ago

Thank you for the review. I hope your performance journey goes well.

Posted 5 years ago

“Bought shorts and leggings. Leggings are just ok but small for size bought (8_10 yrs) child is a small thin 7yr”

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Posted 5 years ago

Thank you for the product review I will pass this on to the buying team. Your comments will be helpful to our other customers. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 5 years ago

“Great customer service.”

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Posted 5 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 5 years ago

“In English & Español - I have bought a pair of shoes for dance 1st position. I like these shoes, very comfortable, and they look nice. Time for arrival was a 7-10 days, also nice. But, be careful, if you live in Spain, you will need to choose 2-3 bigger numbers. I mean, I use 41-42, so I had to choose 44 in shop. Estas zapatillas de baile 1st position son muy cómodas y tienen buen acabado. Tardaron 7-10 días en llegar a España. Cuidado, se necesita elegir 2 o 3 tallas más grandes de la española. Es decir, yo uso 41-42 y tuve que elegir 44 en la tienda.”

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Posted 5 years ago

Thank you for the feedback about the shoe sizing. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size. Your comments will help our other customers.

Posted 5 years ago

“very easy to buy and return from, the only issue was sizing wasn’t always accurate but over all a very easy buying experience”

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Posted 5 years ago

Thank you for the good review. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but understand that there may be discrepancies. We value the feedback and are working tirelessly to improve the situation.

Posted 5 years ago

“A good website with fairly quick and easy delivery.”

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Posted 5 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 5 years ago

“Great quality fair price”

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Posted 5 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 5 years ago

Dance Direct is rated 4.7 based on 8,092 reviews