Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,789 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,789 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 13th July 2025

Leanne

Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

Amelia C

Dance Direct 5 star review on 9th May 2025

Stephanie

Dance Direct 5 star review on 8th May 2025

Sam

356

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“In English & Español - I have bought a pair of shoes for dance 1st position. I like these shoes, very comfortable, and they look nice. Time for arrival was a 7-10 days, also nice. But, be careful, if you live in Spain, you will need to choose 2-3 bigger numbers. I mean, I use 41-42, so I had to choose 44 in shop. Estas zapatillas de baile 1st position son muy cómodas y tienen buen acabado. Tardaron 7-10 días en llegar a España. Cuidado, se necesita elegir 2 o 3 tallas más grandes de la española. Es decir, yo uso 41-42 y tuve que elegir 44 en la tienda.”

Helpful Report

Posted 4 years ago

Thank you for the feedback about the shoe sizing. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size. Your comments will help our other customers.

Posted 4 years ago

“very easy to buy and return from, the only issue was sizing wasn’t always accurate but over all a very easy buying experience”

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Posted 4 years ago

Thank you for the good review. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but understand that there may be discrepancies. We value the feedback and are working tirelessly to improve the situation.

Posted 4 years ago

“A good website with fairly quick and easy delivery.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Great quality fair price”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Itema arrived quickly and very good quality for a fraction of tbe priceelse wear. Definitely my new store for dance wear.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Very good customer service and excellent products at outstanding prices”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“My daughter was very happy with her latest purchase. Fast delivery and a good choice of products. This is becoming her go to dance shop.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“My leotard fits well , a bit snug around the bottom so maybe a size up would of been better”

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Posted 4 years ago

Thank you for review I will pass this on to the buying team.

Posted 4 years ago

“Fast delivery and easy to use website.”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Good range of products and fast delivery. Stock replenished faster than other stores.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“High quality and doesn’t break the bank”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Good service goods good quality too. Quick delivery.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Really good to have free returns offered because getting the right size without being able to try on, especially if you haven't bought that brand before, is really tricky so it's very reassuring to be able to return items without paying for return postage. There seem to be a good range of reduced items too which is always a plus.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Great customer service and amazing choice of cool toddler tap shoes!! 😎”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“Plume leotards are good quality and comfortable, but also affordable”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“There were 70% off with certain products and free delivery for a £20 purchase at the same time. It was such a great deal! A little difficulty that I encountered was that I couldn't proceed to checkout with my laptop. I had to do it with my mobile phone instead, given that I did exactly the same with both devices.”

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Posted 4 years ago

Thank you for the review. We are sorry that you had issues with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“I've been shopping at dance direct for years, and always love having a look through the selection. However there are very limited options for bigger dancers, and I would probably buy a lot more if the options were there for me.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team about the sizing for bigger dancers.

Posted 4 years ago

“Good quality,my daughter love it and she is very picky.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 4 years ago

“The quality of the items purchased is good but the sizing is not as advertised.”

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Posted 4 years ago

I am sorry that you are not happy with the sizing. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size.

Posted 4 years ago

Dance Direct is rated 4.7 based on 7,789 reviews