Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Tell us how Dance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Really good price Ghillies. Ended up buying a spare pair and the next size up for my daughter whilst I was at it :-) Definitely will be back next time any of them need dance shoes.”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 5 years ago

“Incredibly good on the price range of your clearance!! Definitely purchasing again, quick and good quality bar some of the fabrics of skirts. Overall very happy.”

Helpful Report

Posted 5 years ago

Thank you for the review. We are so pleased that you are happy with the clearance goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 5 years ago

“Yes very happy with my order. Had a bit of difficulty with the ordering when bagging it and no notification on the delivery.”

Helpful Report

Posted 5 years ago

Thank you for the review. We are so pleased that you are happy with your order. The IT team have worked hard to make the website user friendly and I will pass your comments on to them.

Posted 5 years ago

“I am afraid that, once again, I was unable to make it. Will try again next week.”

Helpful Report

Posted 5 years ago

I am unsure as to what you are referring to. Please contact hello@dancedirect.com who will help you with your problem.

Posted 5 years ago

“small mixup with shipping but overall really good, great quality and amazing price,”

Helpful Report

Posted 5 years ago

Thank you for the review and although there was a mix up we are pleased to see that you still rated us highly.

Posted 5 years ago

“Really good prices and good quality stuff”

Helpful Report

Posted 5 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 5 years ago

“great range of leotards at reasonable prices, often the only UK seller of a particular design or style and at the best price.”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 5 years ago

“Excellent quality products at a reasonable price. The outfit I bought for my daughter was too small, the exchange process was straight forward.”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 5 years ago

“good quality and arrived on time”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 5 years ago

“Excellent choice for dance lovers. Efficient purchasing online site and delivery.”

Helpful Report

Posted 5 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 5 years ago

“Always happy with Dance Direct - I ordered some Repetto pointe shoes from Paris but these are not my usual pointe shoes so the box is very narrow - the quality is good so am determined to try them out. I banged the box on the shoes and cracked it until it fits better. These shoes would be perfect for very narrow feet but hard on bunions or wider fits.”

Helpful Report

Posted 5 years ago

Thank you for the product review, this will be very helpful to anyone wanting more information about these shoes.

Posted 5 years ago

“Various items and friendly response”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 5 years ago

“I brought some items from you on 30/12 which were delivered to me on 3/01 . I feel that you did very well in terms of highlighting the sales to me . Eg The discount from top brand . I had also brought an item two days ago but have yet to receive it . Your service was good that’s why I brought again . Thanks so much . Ps forgot to claim my free wrap skirt in my first order !”

Helpful Report

Posted 5 years ago

Thank you for the Review. We do our best to let our customers know of special offers. Please add the free wrap skirt to your next order.

Posted 5 years ago

“The quality of the products is astounding. Delivery time took longer than I expected but I was constantly updated on the progress.”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear that you are happy with our service even though you had to wait for your order and I will pass your comments on to the team.

Posted 5 years ago

“The tutu is made with a good quality. I like it.”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to know you liked the tutu.

Posted 5 years ago

“Great quality products.”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear you are happy with your purchase.

Posted 5 years ago

“Quick efficient service”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 5 years ago

“Lovely selection at reasonable prices. Arrived quickly. Will make my Grand-daughter’s Christmas”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 5 years ago

“All staff I spoke to on the phone or via live chat were extremely helpful, especially Heather. However, the website doesn’t appear to reflect the items in stock, which has proved very frustrating.”

Helpful Report

Posted 5 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. The website team are working hard to make sure the product information is up to date.

Posted 5 years ago

“Lovely leotard however small fitting”

Helpful Report

Posted 5 years ago

Thank you for your review and the feedback. We're glad to hear that you like the leotard and if it is too small then you are of course welcome to exchange it for a larger size using our free returns service.

Posted 5 years ago

Dance Direct is rated 4.7 based on 8,092 reviews