Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have emailed you last weekend, and after 3 full working days I haven't got any replies!”

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Posted 3 years ago

I am sorry you have not received a reply to your email. The long bank holiday has produced a backlog of emails and the team are working hard to catch up. I will get someone to contact you as soon as possible.

Posted 3 years ago

“Great communication when something I ordered was out of stock, very reasonable prices and quick delivery.”

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Posted 3 years ago

Thank you for the review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Efficient service and delivery for a reasonably priced product Very satisfied and will order again”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Quick delivery and high quality products!”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase

Posted 3 years ago

“Excellent options, great customer service and great products”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Quick delivery, good communication and very well set up and well priced website!”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and our service.

Posted 3 years ago

“Great selection of high quality Dance Wear, sometimes at unbeatable prices. Found the returns process very easy for some ballet shoes I had ordered in the wrong size. Lovely company to deal with and great service.”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“Excellent service, quick delivery”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 3 years ago

“Great service.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service

Posted 3 years ago

“Always prompt delivery, goods as declared on website. Very good customer service, any inquiries I have had have been dealt with in a professional and friendly way. I constantly recommend this site to people.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

“First time purchasing dance shoes from Dance Direct. Prompt dispatch and process of order. Shoes great quality. Only issue I had was having to wait for size to become available as had to keep checking online but otherwise all a good first experience and would shop from store again.”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We try to keep the stock as up to date as possible but there are times when we have to wait for deliveries.

Posted 3 years ago

“After finally getting my order placed the arrival of my order was very fast. Although I do find the website difficult to use.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. I will pass your comments about the website on to the IT Team.

Posted 3 years ago

“Dance outfit arrived quicker than I thought it would.Good quality.One happy Daughter .”

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Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations and you are happy with the quality of your purchase.

Posted 3 years ago

“She is delighted with them and fits brilliant. So will probably buy more in the future.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Initially had to chase my online order but once I contacted them they were very responsive. The item I ordered arrived in good state and is of good quality”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and found the team responsive to your query. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Great quality costume. Delivered quickly and really great value for money. All important for a dedicated dance mum!”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“Fast delivery, great communication and fabulous dance trainers thank you”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Great selection and promotion! Delivery was quicker than expected.”

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Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service

Posted 3 years ago

“amazing! quick delivery and amazing products will be ordering again!!”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,092 reviews