Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Dance Direct Reviews

4.7 Rating 6,691 Reviews

93 %

of reviewers recommend Dance Direct

Company Reviews

Product Reviews

4.7

Based on 6,691 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Tell us how Dance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dance Direct 5 star review on 25th April 2024

Dance Direct 5 star review on 19th April 2024

Dance Direct 5 star review on 19th April 2024

Dance Direct 5 star review on 19th April 2024

Dance Direct 5 star review on 19th April 2024

Dance Direct 5 star review on 8th April 2024

Dance Direct 5 star review on 8th April 2024

276

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service from Dance Direct. Royal Mail we’re slow though. Took a week to arrive.,”

Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. Unfortunately we have no control over Royal Mail.

Posted 9 months ago

“Very precise size chart. Great choice of different dance wear for reasonable prices. Quick shipping. Loved the free returns postage label. Very easy to use. Would have preferred a physical returns form in the package, though, due to lack of printer. All in all good shopping experience. Thank you.”

Posted 10 months ago

Thank you for the lovely review. As far as having no printer is concerned we do have a link on the website https://www.royalmail.com/track-my-return#/ which gives the opportunity for Parcel Collect; no printer required.

Posted 10 months ago

“Very prompt and efficient customer service.”

Posted 10 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 10 months ago

“Great range of items and lovely colour choices”

Posted 10 months ago

Thank you for the review. We pride ourselves on our product selection.

Posted 10 months ago

“Great products, reasonable prices and delivered quickly, what's not to like!”

Posted 10 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 10 months ago

“website is fine to use. Delivery even though paid extra was a couple of days.”

Posted 10 months ago

Thank you for the review. We are so pleased that you are happy with the website. We are doing everything we can to exceed expectations in terms of delivery, and we are still despatching within 3 working days from order placement.

Posted 10 months ago

“Good service, next day delivery didn’t arrive next day unfortunately but the day after.”

Posted 10 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. However sometimes the courier/postal service causes delays.

Posted 10 months ago

“Items are of high quality.”

Posted 10 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods

Posted 10 months ago

“Great service,needed ballet shoes quick and the next day delivery did not fail, they were here by 10.30am the next day. Great ballet shoes.”

Posted 10 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. What a lovely photo.

Posted 10 months ago

“Prompt delivery of order, ordering easy and returns policy good”

Posted 11 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the ease of your purchase.

Posted 11 months ago

“Items arrived quickly and in good condition. Postage charge seemed excessive, but I didn't want to spend over £50 to get it free, then it would have been even more expensive.”

Posted 11 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 11 months ago

“Product arrived promptly and are good quality, would order again.”

Posted 11 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 11 months ago

“Good prices but a bit slow on delivery”

Posted 11 months ago

We are doing everything we can to exceed expectations in terms of delivery and we are despatching within 3 working days from order placement.

Posted 11 months ago

“Arrived on time good quality”

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Good products at reasonable prices”

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Lovely shoes at a fair price and delivered quickly”

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Fairly quick efficient service.”

Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“A little bit more expensive but great service, range and availability.”

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with our service. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Good so far, hopefully will wear well”

Posted 1 year ago

Thank you for the review.

Posted 1 year ago

“The main item I needed arrived in the morning of the day after I needed it, even though I paid for next day delivery. But I didn’t have to wait to too long and pleased with the quality of all the products.”

Posted 1 year ago

I am sorry you did not receive the item you needed in time, but thank you for the 4 star rating for the quality of our products.

Posted 1 year ago

«
1
...
2
3
4
5
6
»

Dance Direct is rated 4.7 based on 6,691 reviews