Cruise Direct Reviews

Name: Cruise Direct
Address: 190-196 Main Street, Barrhead
Rating: 4.77

4.8 Rating 527 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 527 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was happy with my service and help with my cruise”

Helpful Report

Posted 7 years ago

“Hannah was very helpful with my decision making while not pushing for a sale giving good unbiased help.”

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Posted 7 years ago

“efficient and prompt service”

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Posted 7 years ago

“We have used Cruise Direct many times over the years and have always found Jamie and teamefficient and a pleasure to deal with. Couldn’t fault them. On this booking Jamie took the time and trouble to find us the perfect cruise & has four very happy customers.”

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Posted 7 years ago

“Excellent communication with sales team. We felt like we were given honest help and information from each adviser we spoke to. Very pleasant to deal with- nothing was too much trouble.”

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Posted 7 years ago

“cruise made me happy as I purchased clothes from cruise and they had it delivered to my door within 3 days cruise are a fantastic source of fashionable clothing and I cannot wait to vist again.”

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Posted 7 years ago

“First time using Cruise Direct, Evie dealt with my enquiry & was efficient and helpful. I was pleased with the price she got for me and had no worries about booking my cruise. Paperwork came promptly.”

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Posted 7 years ago

“I have booked many times through Cruise Direct and have always had excellent service”

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Posted 7 years ago

“Emma H at Cruise Direct was absolutely wonderful and supportive. We communicated by email and responses were clear, detailed and quick. It was a delight to have all my questions answered in a professional yet friendly way. When I finally spoke to Emma to make the booking it was like talking to an old friend.”

Helpful Report

Posted 7 years ago

“As a member of CSMA it is my first time to book with Barrhead Cruise Direct although we have been cruising for the last 20 years. Melanie the adviser is super competent in her job. She knows what she is doing and prompt in replying to all my options and queries. It did not take much time for me to book (cruise to Alaska) because the deal that she offered me is more or less competitive than others i know of, but her expertise impressed me. i will definitely call back again next time we plan for our next cruise. i can recommend cruisedirect.co.uk.”

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Posted 7 years ago

“No problems at all and constantly in touch to keep all information available. Helpful and friendly, I would recommend their service and I will use again for holiday bookings.”

Helpful Report

Posted 7 years ago

“Emma did everything possible to get our cruise booked as soon as she could, phoning us and also contacting us with any changes, very good and personable. Thank you Emma”

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Posted 7 years ago

“"Have used Cruisedirect several times along with Barrhead Travel and always received excellent advice, prompt, friendly and highly efficient service. Any queries dealt with immediately. First class in every respect. I particularly like their quick response to enquiries. Well done Hannah and Tracy in particular.”

Helpful Report

Posted 7 years ago

“Lucy was a lovely person couldn't do enough for us and has put last experience out of our head got us the trip we wanted and if everybody was like her it would be lovely I hope to say thank you for making it happen”

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Posted 7 years ago

“Was on Web site got a price it wouldn't let me put my details in so I phoned them told by operator that she would have to contact marketing and phone me back 4 hours later she phones back tells me that it is no longer available at that price but is available at 760 dearer but a different cabin I would advise anybody not to take the Web site price at face value you will get a disappointment .”

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Posted 7 years ago

“Excellent helpful staff. Always fast and efficient service”

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Posted 7 years ago

“We have booked with Cruise Direct for many many years because of their excellent & professional service & very fair pricing. We would particularly commend the Manager Jamie who is excellent- couldn't be better, & is so knowledgeable on all aspects of travel. He will always go the extra mile on behalf of his customers. His staff are also very good indeed- a great back-up &, like the Manager, always so professional, friendly & helpful. In every way Cruise Direct is a 5 star service!”

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Posted 7 years ago

“We have booked several cruises with Cruise Direct and have been very satisfied with the service provided. We would like to thank especially Lucy Aspen, she has been extremely helpful in as much as she has always fulfilled our expectations by giving us the benefit of her expertise.”

Helpful Report

Posted 7 years ago

“Emma was extremely helpful and nothing was too much trouble for her to ensure we obtained the cruise that we were looking for. Her knowledge of the places we will visit on the cruise was extremely helpful and useful”

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Posted 7 years ago

“Proactive knowledgeable staff who were helpful without being ‘pushy’.”

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Posted 7 years ago

Cruise Direct is rated 4.8 based on 527 reviews