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Cruise Direct Reviews

4.8 Rating 508 Reviews
94 %
of reviewers recommend Cruise Direct
4.8
Based on 508 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Cruise Direct Reviews
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Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

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Anonymous
Anonymous  // 01/01/2019
We recently booked a cruise with the help of Leanne, and I honestly can’t recommend her enough. From start to finish, she was friendly and incredibly helpful. When we ran into some unexpected issues with virgins system, Leanne didn’t just leave it to sort itself out, she went above and beyond to get everything resolved quickly and smoothly. She kept us updated, chased what needed chasing, and made sure we felt completely looked after throughout. It's not often you get that level of service these days. We’ll definitely be booking through her again!
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Posted 14 hours ago
Leanne was very helpful, efficient and friendly in our email and telephone conversations. She exhibited a "can do" attitude throughout and my wife and I will certainly look to contact her again when we come to book our next holiday,
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Posted 1 day ago
Bethany was so kind and helpful and arranged everything for us as we are not very good at booking things on line.Her advice was really helpful too.
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Posted 1 day ago
Really appreciate the personal service provided by Zoe Swift. Very helpful and prompt with all aspects of our booking. Thank you.
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Posted 1 day ago
Amazing service from Leanne who researched the options for next year for my Mum who needs an accessible cabin. These are hard to find but Leanne came up with a couple of options and I snapped one up. I'm very pleased with the service and the price cruisedirect.com were able to offer.
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Posted 3 days ago
Bethany has been extremely kind, friendly, helpful and efficient. She has made the process very easy, for which we were very grateful, thank you.
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Posted 5 days ago
Bethany was fantastic
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Posted 1 week ago
Hi Nicki was very helpful and made booking our cruise very easy. Can't recommend her enough!
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Posted 1 week ago
Leanne Ladley was very helpful getting our very 1st cruise organised. Thanks Matthew Semple
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Posted 1 week ago
Not pushy. Patiently answered all my questions. Efficient and friendly. Price: best I could find after much searching.
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Posted 1 week ago
Used you for the first time and was very impressed with the service. Information was quick and very clear with no pushy sales mumbo-jumbo. Leanne was on my case and gave me exactly what I needed and was efficient, friendly and cooperative. She worked for the benefit of both her company and the customer.
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Posted 1 week ago
Nicki was great and answered all my questions, all the team a cruise direct have always been brilliant Tom and Marian also
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Posted 1 week ago
Very helpful. Friendly and obliging I would definitely recommend Cruise direct and use them again
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Posted 2 weeks ago
Cruise Direct are amazing and I highly recommend going to them for your next cruise. Leanne has booked 3 of our cruises and has been great every time. Reply times are prompt and I felt looked after from beginning to end, the end resulting in another cruise being booked with Cruise Direct of course!
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Posted 2 weeks ago
Thank you for all your help in booking our cruise from New York To Newfoundland and Nova Scotia. Special thanks to Bethany Mcinney who made the booking for us. Bethany was always helpful and approachable and gave us lots of useful information throughout the whole process. We will definitely use Cruise Direct for future cruises. Thank You Michael & Mary Day
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Posted 2 weeks ago
The service Nicki gave me was quick and helpful
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Posted 2 weeks ago
This is the first time I have used Cruise Direct and I must admit Laura Straker was amazing with me, she answer all my questions and was very very helpful, I love cruising so Cruise Direct will be my place to book moving forward. Well Done Laura Karen
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Posted 3 weeks ago
Thanks you so much Bethany .you were very helpful in every way possible.would recommend any one to book with you thanking you again for all your help . Patricia drysdale and family
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Posted 3 weeks ago
Nicki is very professional and helpful. In order to secure our booking, she tried many times and finally got us what we wanted. We are very impressed by her patience and hard work! Thank you very much Nicki! Tim
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Posted 1 month ago
Bethany was brilliant. Patient and professional,she explained every step of the whole process. A credit to the company.
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Posted 1 month ago
Cruise Direct is rated 4.8 based on 508 reviews