Cruise Direct Reviews

Name: Cruise Direct
Address: 190-196 Main Street, Barrhead
Rating: 4.76

4.8 Rating 508 Reviews

94 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 508 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

Write Your review

Tell us how Cruise Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently booked a cruise with the help of Leanne, and I honestly can’t recommend her enough. From start to finish, she was friendly and incredibly helpful. When we ran into some unexpected issues with virgins system, Leanne didn’t just leave it to sort itself out, she went above and beyond to get everything resolved quickly and smoothly. She kept us updated, chased what needed chasing, and made sure we felt completely looked after throughout. It's not often you get that level of service these days. We’ll definitely be booking through her again!”

Helpful Report

Posted 14 hours ago

“Leanne was very helpful, efficient and friendly in our email and telephone conversations. She exhibited a "can do" attitude throughout and my wife and I will certainly look to contact her again when we come to book our next holiday,”

Helpful Report

Posted 1 day ago

“Bethany was so kind and helpful and arranged everything for us as we are not very good at booking things on line.Her advice was really helpful too.”

Helpful Report

Posted 1 day ago

“Really appreciate the personal service provided by Zoe Swift. Very helpful and prompt with all aspects of our booking. Thank you.”

Helpful Report

Posted 1 day ago

“Amazing service from Leanne who researched the options for next year for my Mum who needs an accessible cabin. These are hard to find but Leanne came up with a couple of options and I snapped one up. I'm very pleased with the service and the price cruisedirect.com were able to offer.”

Helpful Report

Posted 3 days ago

“Bethany has been extremely kind, friendly, helpful and efficient. She has made the process very easy, for which we were very grateful, thank you.”

Helpful Report

Posted 5 days ago

“Bethany was fantastic”

Helpful Report

Posted 1 week ago

“Hi Nicki was very helpful and made booking our cruise very easy. Can't recommend her enough!”

Helpful Report

Posted 1 week ago

“Leanne Ladley was very helpful getting our very 1st cruise organised. Thanks Matthew Semple”

Helpful Report

Posted 1 week ago

“Not pushy. Patiently answered all my questions. Efficient and friendly. Price: best I could find after much searching.”

Helpful Report

Posted 1 week ago

“Used you for the first time and was very impressed with the service. Information was quick and very clear with no pushy sales mumbo-jumbo. Leanne was on my case and gave me exactly what I needed and was efficient, friendly and cooperative. She worked for the benefit of both her company and the customer.”

Helpful Report

Posted 1 week ago

“Nicki was great and answered all my questions, all the team a cruise direct have always been brilliant Tom and Marian also”

Helpful Report

Posted 1 week ago

“Very helpful. Friendly and obliging I would definitely recommend Cruise direct and use them again”

Helpful Report

Posted 2 weeks ago

“Cruise Direct are amazing and I highly recommend going to them for your next cruise. Leanne has booked 3 of our cruises and has been great every time. Reply times are prompt and I felt looked after from beginning to end, the end resulting in another cruise being booked with Cruise Direct of course!”

Helpful Report

Posted 2 weeks ago

“Thank you for all your help in booking our cruise from New York To Newfoundland and Nova Scotia. Special thanks to Bethany Mcinney who made the booking for us. Bethany was always helpful and approachable and gave us lots of useful information throughout the whole process. We will definitely use Cruise Direct for future cruises. Thank You Michael & Mary Day”

Helpful Report

Posted 2 weeks ago

“The service Nicki gave me was quick and helpful”

Helpful Report

Posted 2 weeks ago

“This is the first time I have used Cruise Direct and I must admit Laura Straker was amazing with me, she answer all my questions and was very very helpful, I love cruising so Cruise Direct will be my place to book moving forward. Well Done Laura Karen”

Helpful Report

Posted 3 weeks ago

“Thanks you so much Bethany .you were very helpful in every way possible.would recommend any one to book with you thanking you again for all your help . Patricia drysdale and family”

Helpful Report

Posted 3 weeks ago

“Nicki is very professional and helpful. In order to secure our booking, she tried many times and finally got us what we wanted. We are very impressed by her patience and hard work! Thank you very much Nicki! Tim”

Helpful Report

Posted 1 month ago

“Bethany was brilliant. Patient and professional,she explained every step of the whole process. A credit to the company.”

Helpful Report

Posted 1 month ago

Cruise Direct is rated 4.8 based on 508 reviews