Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.79

4.8 Rating 592 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 592 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We always book with Nicki as she is always helpful knowledgeable and more importantly to me always gets back to me when she promises to.”

Helpful Report

Posted 19 hours ago

“Zoe was very helpful and patient explaining every element for our first cruise”

Helpful Report

Posted 4 days ago

“Bethany was very helpful and friendly, booking our cruise was so easy.”

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Posted 1 week ago

“Excellent booking experience with Jamie - provided helpful & considered advice, made the process quick & easy. Give Jamie a call for your next booking!”

Helpful Report

Posted 2 weeks ago

“I have had great customer service from both Jamie Harris and Zoe Swift. I asked many questions and changed my mind numerous times but they both gave me the answers I required quickly and accurately. I won’t hesitate to use them again.”

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Posted 2 weeks ago

“Amazing service by Jamie and his team. Nothing too much trouble. Always here to help plan the best holiday. Thank you 🙏”

Helpful Report

Posted 2 weeks ago

“First time booking with cruise direct… Bethany was the best! Efficient, courteous, above and beyond helpful with getting us the best deals on offer etc. will definitely recommend cruise direct to friends and family. Thanks again Bethany!”

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Posted 3 weeks ago

“I found Bethany delightful to deal with. She was very helpful in answering any questions had a very friendly and efficient manner. I am sure we will approach your company again in the future.”

Helpful Report

Posted 1 month ago

“Nicki was superb from my first enquiry as regards price and other questions that I had regarding the flights and the cruise. Made it so easy to decide and pay the deposit and how to pay the balance either in one lump sum or pay in smaller payments and quickly sent me all the information she could and told me what I had to do as regards Visa's all in an email which I can easily refer to. So glad I contacted Cruise Direct and and had Nicki Rawlins to assist me.”

Helpful Report

Posted 1 month ago

“Bethany was very responsive and polite! She made the whole process easier for us. It was a pleasure dealing with her.”

Helpful Report

Posted 1 month ago

“Nicky Rawlins was brilliant, she helped me to make my booking so much easier than trying to book on line. So nice to speak to a person I could understand and be able to go over options. thanks Nicky”

Helpful Report

Posted 1 month ago

“Took all the work and worry out of booking a cruise for five people. Contacted TUI on our behalf to book seats together and extra luggage allowance. Would definitely recommend.”

Helpful Report

Posted 1 month ago

“We booked a cruise this week through the travel consultant Chris McCall. Chris was brilliant as he went through all options and made it so easy. He is very friendly and professional and we will definitely get him to assist us again in the future as well .”

Helpful Report

Posted 1 month ago

“Chris McCall was extremely helpful and thorough. Booking 15 family members onto the one cruise was complex with different types of accommodation cabins etc was made easier due to his diligence and care. I hope this care continues. Very pleased.”

Helpful Report

Posted 1 month ago

“Always so friendly and helpful and great prices too. Spoke to Marion, Laura and Jamie.”

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Posted 1 month ago

“Bethany was friendly, efficient and professional in dealing with my booking and subsequent inquiries. A pleasure doing business with her”

Helpful Report

Posted 1 month ago

“Zoe Swift helped us to book a 14 night P&O Caribbean Cruise. She was prompt, informative, professional and friendly throughout the entire process. Zoe's professionalism and warmth truly enhanced our cruise booking experience with Cruise Direct.”

Helpful Report

Posted 1 month ago

“Zoe was so prompt to respond and send me the requested quote. Thank you, Zoe,”

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Posted 1 month ago

“Jamie is always so helpful and attentive.”

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Posted 1 month ago

“Very happy with cruise direct . I will recommend them to my friends and family”

Helpful Report

Posted 1 month ago

Cruise Direct is rated 4.8 based on 592 reviews