Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.79

4.8 Rating 581 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 581 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took all the work and worry out of booking a cruise for five people. Contacted TUI on our behalf to book seats together and extra luggage allowance. Would definitely recommend.”

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Posted 22 hours ago

“We booked a cruise this week through the travel consultant Chris McCall. Chris was brilliant as he went through all options and made it so easy. He is very friendly and professional and we will definitely get him to assist us again in the future as well .”

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Posted 1 day ago

“Chris McCall was extremely helpful and thorough. Booking 15 family members onto the one cruise was complex with different types of accommodation cabins etc was made easier due to his diligence and care. I hope this care continues. Very pleased.”

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Posted 3 days ago

“Always so friendly and helpful and great prices too. Spoke to Marion, Laura and Jamie.”

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Posted 6 days ago

“Bethany was friendly, efficient and professional in dealing with my booking and subsequent inquiries. A pleasure doing business with her”

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Posted 1 week ago

“Zoe Swift helped us to book a 14 night P&O Caribbean Cruise. She was prompt, informative, professional and friendly throughout the entire process. Zoe's professionalism and warmth truly enhanced our cruise booking experience with Cruise Direct.”

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Posted 1 week ago

“Zoe was so prompt to respond and send me the requested quote. Thank you, Zoe,”

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Posted 1 week ago

“Jamie is always so helpful and attentive.”

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Posted 1 week ago

“Very happy with cruise direct . I will recommend them to my friends and family”

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Posted 1 week ago

“Fantastic quick responses from all the staff . Extremely happy with their service. Have booked again through them for next year”

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Posted 1 week ago

“Fantastic quick service very helpful”

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Posted 2 weeks ago

“Very helpful throughout the process ..good professiobal support and advice ..”

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Posted 3 weeks ago

“We have delt with cruise Direct and it is a great way to book so easy and you can be sure everything is covered. Particular praise to Nikki Rawlings who is a great help and you always feel she is getting the best deal possible for us”

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Posted 3 weeks ago

“I was very pleased with the promt service I received and very competitive prices ,and Nicki answered all my questions and was very helpful and attentive, can't wait to sail ,thank you nicki !!!”

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Posted 3 weeks ago

“Jamie Harris is my regular port of call, and is always extremely helpful and efficient, making the bookings and always doing what he says if contacting the supplier or calling me back. He is always very friendly and a credit to your organisation. The other staff I have dealt with over the years have also been very capable.”

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Posted 3 weeks ago

“Nikki was so helpful and thorough, she went through everything with me giving me the confidence to book my daughter’s trip. A friendly professional service, thank you”

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Posted 4 weeks ago

“Excellent customer service ; representatives being a credit to the company. Will certainly approach them again regarding future business John / Cynthia”

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Posted 1 month ago

“Booking reference 2P5HHT. We dealt with Jamie on the first call and secondly with Nicki the next day to complete our booking. They were both extremely helpful, polite and friendly. They were able to answer all our questions and gave us all the time we needed. I think they are both a credit to your company.”

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Posted 1 month ago

“We Dealt with Jamie in the first call and secondly with Nicki the next day to complete our booking. They were both extremely helpful, polite and friendly.They were able to answer all of our questions and gave us such good advice.They gave us all the time we needed.I think they are both a credit to your company.”

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Posted 1 month ago

“Zoe was incredibly helpful right from my initial vague enquiry, right through to booking. Absolute first class service, looking forward ot my first cruise and booking many more with Cruise Direct”

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Posted 1 month ago

Cruise Direct is rated 4.8 based on 581 reviews